Infinigate Cloud Reviews

Name: Infinigate Cloud
Address: Infinigate Cloud Limited, Delme 3, Delme Place, Cams Hall, Fareham, Hampshire
Rating: 4.79

4.8 Rating 2,363 Reviews

96 %

of reviewers recommend Infinigate Cloud

Company Reviews

Metrics

Info

4.8

Based on 2,363 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Infinigate Cloud:

A UK and Republic of Ireland award-winning value-add cloud distributor and Microsoft CSP Indirect Provider

Helping cloud resellers, MSPs, SIs and ISVs build a long-term, profitable, future-proof business.

We deliver best-of-breed, hand-picked cloud solutions through our unique partner ecosystem, supported by technical skills enablement, professional and go-to-market services, to ensure the best possible foundation for helping partners build and develop a future-proof business.

Founded in 2016, Infinigate Cloud leverages years of delivery, management, and support experience across a range of cloud services from partners which include Acronis, AvePoint, BitTitan, Microsoft, Mimecast, and many others.

Phone:

0345 249 3303

Email:

partners@infinigate.cloud

Location:

Infinigate Cloud Limited, Delme 3, Delme Place,
Cams Hall,
Fareham
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

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“Excellent service”

Helpful Report

(Support) - Posted 6 years ago

Hi Suheb Great to hear. Thank you for taking the time to review Vuzion. Regards, Vuzion

Posted 6 years ago

“we need backend exchange access like office 365 powershell”

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(Support) - Posted 6 years ago

Hi Adam Thank you for your feedback. Whilst this is not available on our shared Hosted Exchange platform, it is available on O365. If you would like further information, please contact our Vuzion team. Regards, Vuzion

Posted 6 years ago

“Quick and concise updates. Great work.”

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(Support) - Posted 6 years ago

Hi Dean Good to hear, thank you for reviewing Vuzion. Regards,

Posted 6 years ago

“They were able to help me with my request and made it quick and easy to resolve.”

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(Support) - Posted 6 years ago

Hi Kelly We are happy to hear that, many thanks for your review. Have a good day! Regards, Vuzion

Posted 6 years ago

“No response, ticket constantly on hold with little progression. I understand we are a partner however, to lose a customer due to lack of response is very poor indeed.”

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(Support) - Posted 6 years ago

“..........”

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(Support) - Posted 6 years ago

Hi David Thank you for your feedback. Regards, Cobweb

Posted 6 years ago

“Always so quick and efficient”

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(Support) - Posted 6 years ago

Hi Paul Thank you for taking the time to review. Regards, Vuzion

Posted 6 years ago

“very good speedy service”

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(Support) - Posted 6 years ago

Hi Jean Thank you for your feedback Regards, Vuzion

Posted 6 years ago

“All working.”

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(Support) - Posted 6 years ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb

Posted 6 years ago

“Vuzion support very quick to respond and helpful”

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Posted 6 years ago

Hi Suheb Thank you for your feedback, we are sorry this isn't yet resolved. We will re-open the ticket and a member of our team will be in touch shortly to help resolve your query. Regards, Vuzion

Posted 6 years ago

“Brandon Ridgwell just fixed the issue in seconds.”

Helpful Report

(Support) - Posted 6 years ago

Hi Geo We're happy to hear you were pleased with the service provided by Brandon. Please do let us know if there is anything else we can help you with. Regards, Vuzion

Posted 6 years ago

“purposely asking for logs that was known not to go back far enough and then closing the ticket as resolved.if the logs where needed they could have been asked for at the start .. other than asking the log on credentials and doing nothing with them as a delaying tactic ...”

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(Support) - Posted 6 years ago

Hi Dave We are sorry your issue has not been resolved, a member of our support team is currently looking into your issue and will work with you to get this resolved as quickly as possible. Please accept our apologies for any inconvenience caused. Regards, Vuzion

Posted 6 years ago

“Very quick and efficient service. Really appreciate it.”

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(Support) - Posted 6 years ago

Hi Jean Thank you for your feedback Regards, Vuzion

Posted 6 years ago

“Gavin for the win :-)”

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(Support) - Posted 6 years ago

We are glad Gavin was able to assist. Please do contact us if there is anything else we can help you with. Regards, Vuzion

Posted 6 years ago

“Always very speedy with resolutions - many thanks!”

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(Support) - Posted 6 years ago

Hi Paul We are glad we were able to assist. Please do contact us if there is anything else we can help you with. Regards, Vuzion

Posted 6 years ago

“Problem solved”

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(Support) - Posted 6 years ago

Hi Paul We are glad we were able to assist. Please do contact us if there is anything else we can help you with. Regards, Vuzion

Posted 6 years ago

“Fast support, very helpful engineer.”

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(Support) - Posted 6 years ago

Hi Aaron Good to hear, thank you for reviewing Vuzion Regards,

Posted 6 years ago

“Resolved the issue - found where the problem was happening”

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(Support) - Posted 6 years ago

Hi John Thank you for your feedback Regards, Vuzion

Posted 6 years ago

“Very quick and efficient service. Extremely satisfied.”

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(Support) - Posted 6 years ago

Hi Jean We really appreciate your feedback, thank you! Please let us know if there is anything else we can help you with. Have a great day! Regards, Vuzion

Posted 6 years ago

“The agent was quick to resolve my issue.”

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(Support) - Posted 6 years ago

Hi Adam Thank you for taking the time to review Vuzion Regards,

Posted 6 years ago

Infinigate Cloud is rated 4.8 based on 2,363 reviews