Infinigate Cloud Reviews

Name: Infinigate Cloud
Address: Infinigate Cloud Limited, Delme 3, Delme Place, Cams Hall, Fareham, Hampshire
Rating: 4.78

4.8 Rating 2,304 Reviews

96 %

of reviewers recommend Infinigate Cloud

Company Reviews

Metrics

Info

4.8

Based on 2,304 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Infinigate Cloud:

A UK and Republic of Ireland award-winning value-add cloud distributor and Microsoft CSP Indirect Provider

Helping cloud resellers, MSPs, SIs and ISVs build a long-term, profitable, future-proof business.

We deliver best-of-breed, hand-picked cloud solutions through our unique partner ecosystem, supported by technical skills enablement, professional and go-to-market services, to ensure the best possible foundation for helping partners build and develop a future-proof business.

Founded in 2016, Infinigate Cloud leverages years of delivery, management, and support experience across a range of cloud services from partners which include Acronis, AvePoint, BitTitan, Microsoft, Mimecast, and many others.

Phone:

0345 249 3303

Email:

partners@infinigate.cloud

Location:

Infinigate Cloud Limited, Delme 3, Delme Place,
Cams Hall,
Fareham
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast and effective. Thanks”

Helpful Report

(Support) - Posted 2 years ago

Thank you for reviewing Vuzion!

Posted 2 years ago

“Raihan is always available to help us with any issues. And if he is busy he gets back to us as soon as possible. He keeps me updated on any pending tasks he is working on for us, so I can keep customers informed. He is always ready to here my ideas that can make vuzion better for all partners.”

Helpful Report

(New Customer) - Posted 2 years ago

Thank you Ethan for taking the time to write about Raihan - we will pass the positive feedback on to him!

Posted 2 years ago

“Really good service”

Helpful Report

(Support) - Posted 2 years ago

Thanks for leaving a review for Vuzion.

Posted 2 years ago

“Great support from Jack on this issue”

Helpful Report

(Support) - Posted 2 years ago

Thank you, we will pass the feedback onto Jack.

Posted 2 years ago

“The support technician was very helpful while I was on the phone, he understood the urgency of the request and resolved it swiftly. Excellent service”

Helpful Report

(Support) - Posted 2 years ago

Hi Jason, Glad to hear of your positive experience regarding our support team, thanks for leaving the review!

Posted 2 years ago

“Very helpful”

Helpful Report

(Support) - Posted 2 years ago

Thank you for reviewing Vuzion.

Posted 2 years ago

“raihan's support has been fantastic, very proactive and always happy to help with any requests/queries.”

Helpful Report

(New Customer) - Posted 2 years ago

Thank you Gary for the positive feedback around Raihan, we will ensure this is passed on to him.

Posted 2 years ago

“I enquired into the Office 365 price rises coming into force on 01.03.22 and Rob Gray was a great help! He was very knowledgeable about the price changes and eliminated my confusion. As promised, Rob also promptly followed up on a email to include additional information re the price rises and was very helpful. Good job Rob! Great customer service!”

Helpful Report

(New Customer) - Posted 2 years ago

Hi Keenan, Thank you for reviewing Rob, glad to hear he was able to assist with information regarding price changes!

Posted 2 years ago

“Ollie was terrific, patient and very supportive. Thank you. There are still provisioning issues going on with NCE products but that is outside of his scope. Gary”

Helpful Report

(Support) - Posted 2 years ago

Thanks, Gary, for reviewing the service provided by Ollie despite the NCE issues.

Posted 2 years ago

“Raihan and the rest of Vuzion always seem to go the extra mile in support as well as making sure that all my issues are addressed. Their "Ask me Anything" and other educational sessions are also greatly appreciated.”

Helpful Report

(New Customer) - Posted 2 years ago

Hi Martyn, Many thanks for leaving the positive feedback regarding Raihan and the team, we will pass this on!

Posted 2 years ago

“Spoke to my account manager, and tech support. Branding incoming. Thank you.”

Helpful Report

Posted 2 years ago

Thank you for the review Alastair!

Posted 2 years ago

“A quick and effective experience.”

Helpful Report

(Support) - Posted 2 years ago

Thank you for reviewing Vuzion.

Posted 2 years ago

“Support always act quickly to sort out any issues and often send useful guides for the relevant problem in case it happens again.”

Helpful Report

(New Customer) - Posted 2 years ago

Hi Madi, The 5-star review is much appreciated, thanks for taking the time to review your support experience.

Posted 2 years ago

“No response in several days from Support - Matt Latham sorted it in the end”

Helpful Report

(Support) - Posted 2 years ago

Thank you for the honest feedback Simon, we will endeavor to improve the response times.

Posted 2 years ago

“We are so grateful for the support and guidance we get from Rob. His instant reactiveness and solution based responses are crucial to meet our business needs and bridge the gap between us and our customers. He is an integral key part to our relationship with Vuzion and nothing is too much trouble. Thank you for guiding us so well and doing it with a helpful cheerful attitude.”

Helpful Report

(New Customer) - Posted 2 years ago

Hi Sarah, Great to hear this fantastic feedback for Rob, we will ensure this is passed on. Thank you for taking the time to review your experience with him!

Posted 2 years ago

“Rob is always responsive to all questions and happy to help. He stays in regular contact with us and looks after any needs we have.”

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(New Customer) - Posted 2 years ago

Thank you, Barry, for your kind words regarding Rob - we will pass the feedback on!

Posted 2 years ago

“The service and support we receive from Vuzion is always exceptional.”

Helpful Report

(New Customer) - Posted 2 years ago

Hi Neil, Thanks for leaving a 5 star review, great to hear of your consistent experience with Vuzion!

Posted 2 years ago

“What a lovely chap.”

Helpful Report

(New Customer) - Posted 2 years ago

Thank you John, we will ensure the feedback is passed on to your account manager.

Posted 2 years ago

“Knowledgeable and succinct, just what was needed.”

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(New Customer) - Posted 2 years ago

Thanks for leaving the review Colin, glad to hear we were able to assist.

Posted 2 years ago

“Very pleased with the support from Vuzion, I feel they understand my needs and are geared up to support me and my business.”

Helpful Report

(New Customer) - Posted 2 years ago

Hi Paul, The review is much appreciated, thank you for the positive feedback!

Posted 2 years ago

Infinigate Cloud is rated 4.8 based on 2,304 reviews