Infinigate Cloud Reviews

Name: Infinigate Cloud
Address: Infinigate Cloud Limited, Delme 3, Delme Place, Cams Hall, Fareham, Hampshire
Rating: 4.79

4.8 Rating 2,363 Reviews

96 %

of reviewers recommend Infinigate Cloud

Company Reviews

Metrics

Info

4.8

Based on 2,363 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Infinigate Cloud:

A UK and Republic of Ireland award-winning value-add cloud distributor and Microsoft CSP Indirect Provider

Helping cloud resellers, MSPs, SIs and ISVs build a long-term, profitable, future-proof business.

We deliver best-of-breed, hand-picked cloud solutions through our unique partner ecosystem, supported by technical skills enablement, professional and go-to-market services, to ensure the best possible foundation for helping partners build and develop a future-proof business.

Founded in 2016, Infinigate Cloud leverages years of delivery, management, and support experience across a range of cloud services from partners which include Acronis, AvePoint, BitTitan, Microsoft, Mimecast, and many others.

Phone:

0345 249 3303

Email:

partners@infinigate.cloud

Location:

Infinigate Cloud Limited, Delme 3, Delme Place,
Cams Hall,
Fareham
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

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“By being very helpful and demonstrating expert knowledge.”

Helpful Report

Posted 6 years ago

“All the staff at Vuzion are always so helpful and knowledgeable. Chris Hoard seems to know everything about Microsoft, he is a fountain of invaluable information and answers. Darren Roberts and Craig Gordon have also been great in coaching us to maximise our potential as a Microsoft CSP.”

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Posted 6 years ago

Hi Stephen Thank you for your kind words, we are extremely happy to hear you were pleased with the serviced provided by Chris, Darren and Craig. Please do let us know if there is anything else we can help you with. Kind Regards Vuzion

Posted 6 years ago

“A document with an overview of the entire process of onboarding a customer, and which portals are used for what, would be incredibly helpful.”

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(New Partner) - Posted 6 years ago

“Very efficient. It is still ongoing but confident we will get the result we are looking for.”

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(Support) - Posted 6 years ago

Hi Karen Thank you for your feedback. Regards, Vuzion

Posted 6 years ago

“Chris Hoard has been a great support in providing solutions to our clients”

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Posted 6 years ago

Hi Sriram Thank you for your review, we are very glad to hear you were happy with the service provided by Chris. If there is anything else we can help you with then please do contact us. Regards, Vuzion

Posted 6 years ago

“You have provided me with a workaround fix. No mention of a permanent fix. Quite evidentally, even if you're not to blame, it is a problem on your end. I have been given a registry edit as the only way to fix this, however it was explained that it is at our own risk and that yourselves will take no blame if things go wrong. If something negative does happen, I don't believe that we should be blamed - it is a fix distributed by yourselves (the only fix), however as the only fix it is something we may NEED to implement to have users working as needed. Is this going to effect all our shared customers? Is there going to be a permanent fix? The person I spoke to on the telephone roughly 20 minutes ago was helpful, so I am very thankful to him. Other than that, I feel the service was poor. Have a naggy feeling that this is going to effect several clients and we would have had no knowledge on the problem.”

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(Support) - Posted 6 years ago

“Very good all solved”

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(Support) - Posted 6 years ago

Hi Geoff We are glad we were able to resolve your issue. Please do let us know if there is anything further we can help with. Kind Regards Vuzion

Posted 6 years ago

“Great support, These guys are the best. 24 hours available at any time. Also Mr Chris Hoard, who is always there to assist me! Brilliant guys. Keep up the good work!”

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Posted 6 years ago

Hi Rene Thank you for your kind words, we’re extremely happy to hear you were pleased with the service provided by Chris and our support team . Your feedback is really appreciated. Kind Regards Vuzion

Posted 6 years ago

“Always great service”

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(Support) - Posted 6 years ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Vuzion

Posted 6 years ago

“Excellent service as always.”

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(Support) - Posted 6 years ago

Hi Hi, We are happy to hear that, many thanks for your review. Kindest regards Vuzion

Posted 6 years ago

“Jack was very professional, nice to talk too and very quick to help”

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(Support) - Posted 6 years ago

Hi Sharon Thank you so much for taking the time to write a review, and are glad this has been resolved to your satisfaction by Jack. Please do contact us if there is anything else we can help you with. Regards, Vuzion

Posted 6 years ago

“we have been very impressed with Vuzion over the short time we have worked with them. Oliver recently helped me close a new customer with his knowledge of the Office 365 data protection products.”

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Posted 6 years ago

Hi Dave Thank you so much for your kind review, we are very glad to hear you were happy with the service provided by Oliver. If there is anything else we can help you with then please do contact us. Regards, Vuzion

Posted 6 years ago

“Excellent service, issue was quickly resolved.”

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(Support) - Posted 6 years ago

Hi James We are happy to hear you were pleased with the service of our support team. Please do let us know if there is anything else we can help you with. Kind Regards Vuzion

Posted 6 years ago

“Thank you for your quick response!”

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(Support) - Posted 6 years ago

Hi Keily We are glad we were able to assist. Please do contact us if there is anything else we can help you with. Kind Regards Vuzion

Posted 6 years ago

“Quick and efficient”

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(Support) - Posted 6 years ago

Hi Pierre Thank you for taking the time to review Vuzion. Regards,

Posted 6 years ago

“Reece and Brandon's professionalism and support was second to none.”

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Posted 6 years ago

Hi George We're happy to hear you were pleased with the service provided by Reece and Brandon. Please do let us know if there is anything else we can help you with. Regards, Vuzion

Posted 6 years ago

“Ian Hill has provided excellent quality of service and has persisted above and beyond to form the partnership that now exists.”

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Posted 6 years ago

Hi Thank you so much for taking the time to write a review, we're extremely happy to hear you were pleased with the service provided and really appreciate your feedback. Please let us know if there is anything else we can help you with. Kind Regards Vuzion

Posted 6 years ago

“These guys are legends and deserve a pay rise. :)”

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(Support) - Posted 6 years ago

Hi Martin Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our Support Team.   Please do let us know if there is anything else we can help you with. Kind Regards Vuzion

Posted 6 years ago

“Excellent Service”

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(Support) - Posted 6 years ago

Hi Matt Thank you for taking the time to review us, your review is very much appreciated!  Please do contact us if there is anything else we can help you with!  Kind Regards Vuzion

Posted 6 years ago

“It is a pleasure to be a partner of Vuzion and it has played a pivotal part with our success in winning projects. Their support, engagement experience and knowledge base is second to none and I can only highly recommend them to prospective partners.”

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Posted 6 years ago

Hi Martin Thank you so much for your kind review, we are very glad to hear you are happy with the service provided by Vuzion. We really appreciate your feedback. Kind Regards Vuzion

Posted 6 years ago

Infinigate Cloud is rated 4.8 based on 2,363 reviews