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Infinigate Cloud Reviews

4.8 Rating 2,353 Reviews
96 %
of reviewers recommend Infinigate Cloud
4.8
Based on 2,353 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Infinigate Cloud Reviews

About Infinigate Cloud:

A UK and Republic of Ireland award-winning value-add cloud distributor and Microsoft CSP Indirect Provider

Helping cloud resellers, MSPs, SIs and ISVs build a long-term, profitable, future-proof business.

We deliver best-of-breed, hand-picked cloud solutions through our unique partner ecosystem, supported by technical skills enablement, professional and go-to-market services, to ensure the best possible foundation for helping partners build and develop a future-proof business.

Founded in 2016, Infinigate Cloud leverages years of delivery, management, and support experience across a range of cloud services from partners which include Acronis, AvePoint, BitTitan, Microsoft, Mimecast, and many others.

Phone:

0345 249 3303

Email:

partners@infinigate.cloud

Location:

Infinigate Cloud Limited, Delme 3, Delme Place,
Cams Hall,
Fareham
Hampshire
PO16 8UX

Anonymous
Anonymous  // 01/01/2019
Unfortunately, it took weeks for an action to raise a ticket with Microsoft to assist on this case while a mailbox was unavailable and I had no updates.
Helpful Report
(Support) - Posted 2 years ago
We're sorry to hear about the negative experience in this instance, we have reviewed this specific instance internally and will work to improve going forwards.
Posted 2 years ago
In relation to this specific course (given I have also attended others facilitated by Vuzion!), I felt the content was entirely relevant and I'd recommend to anyone whom wants to gain a better understanding of the solution. Chris Hoard whom was the trainer was well prepared having set us up on the demo portal earlier in the week whilst providing the content of the course a day previous. All questions were answered and with regular breaks, it was broken down nicely across the day. Highly recommended
Helpful Report
(Education) - Posted 2 years ago
Hi Steven, We're thrilled to hear this positive feedback regarding Chris and the recent course you attended, many thanks for leaving the detailed 5-star review!
Posted 2 years ago
As always - Jamie is fantastic. Brilliant explanation of NCE / Change in Microsoft seat pricing. Great to catch up on our monthly calls.
Helpful Report
(New Customer) - Posted 2 years ago
Hi Tom, Thank you for reviewing Jamie's explanation of the NCE program on your monthly call, we will pass the feedback on to Jamie.
Posted 2 years ago
quickly sorted, excellent support.
Helpful Report
(Support) - Posted 2 years ago
Hi Matt, Thank you for leaving a 5-star review regarding our support team.
Posted 2 years ago
Very good service, always there if I need support, they are clear, no jargon and willing to spend as long as you need to understand the solutions
Helpful Report
(New Customer) - Posted 2 years ago
Thank you for the great feedback, glad to hear you have had positive experiences with our support team.
Posted 2 years ago
Very positive and useful content. The instructor is resourceful and has a good way of explaining difficult topics.
Helpful Report
(Education) - Posted 2 years ago
Hi Henrique, Many thanks for leaving a positive review regarding the education content and instructor.
Posted 2 years ago
Rob is Awesome
Helpful Report
(New Customer) - Posted 2 years ago
Hi Mark, Thank you for leaving a review regarding Rob, we will pass the feedback on.
Posted 2 years ago
Many thanks,
Helpful Report
(Support) - Posted 2 years ago
Hi David, Thank you for leaving a 5-star review.
Posted 2 years ago
Raihan's been really helpful with all our licensing and Vuzion related questions to date. Always has the information required upon request and always knows the answer to the tricky questions which don't always make sense when we ask them!
Helpful Report
(New Customer) - Posted 2 years ago
Hi Jake, Great to hear about your fantastic experience dealing with Raihan, we will pass the feedback on to him!
Posted 2 years ago
Thanks for your help Stephen.
Helpful Report
(Support) - Posted 2 years ago
Hi Matt, Thank you for leaving a review regarding your experience with Stephen.
Posted 2 years ago
Response could of been quicker
Helpful Report
(Support) - Posted 2 years ago
Thank you for leaving a review, we will take the feedback on board.
Posted 2 years ago
matt says to say the he's awsome!!
Helpful Report
(New Customer) - Posted 2 years ago
Hi Andrew, Great to hear about your positive experience with Matt, thanks for leaving a review.
Posted 2 years ago
Quick response. Much appreciated!
Helpful Report
(Support) - Posted 2 years ago
Thank you for leaving a 5-star review!
Posted 2 years ago
We were not made aware we could downgrade licenses when purchasing. We are being told inconsistent information.
Helpful Report
(Support) - Posted 2 years ago
Apologies for the inconsistent information, I believe one of our engineers has reached out to discuss and resolve this issue, if you need anything further please let us know.
Posted 2 years ago
Quick support
Helpful Report
(Support) - Posted 2 years ago
Thank you for leaving a review in regards to your support experience.
Posted 2 years ago
Answer to our query was fast and complete. Great job, Thanks,
Helpful Report
(Support) - Posted 3 years ago
Thank you for your 5-star review!
Posted 3 years ago
Jack provided excellent support, quick and professional response! Thank you very much for your help!
Helpful Report
(Support) - Posted 3 years ago
Hi Michael, Really appreciate the feedback, thank you! We will pass this onto Jack.
Posted 3 years ago
Excellent course by Sara
Helpful Report
(Education) - Posted 3 years ago
Hi Sam, Thank you for the feedback, really happy to hear you benefited from the course!
Posted 3 years ago
Quick and efficient
Helpful Report
(Support) - Posted 3 years ago
Hi Rhys, Really pleased to hear this, thanks!
Posted 3 years ago
An excellent training session provided by Sarah Fennah, the trainer was very knowledgeable and friendly and helped me get an understanding of a subject I hadn't ventured into before - compliance in Microsoft 365.
Helpful Report
(Education) - Posted 3 years ago
Thank you Dan, glad to hear you found the course so beneficial!
Posted 3 years ago
Infinigate Cloud is rated 4.8 based on 2,353 reviews