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Infinigate Cloud Reviews

4.8 Rating 2,353 Reviews
96 %
of reviewers recommend Infinigate Cloud
4.8
Based on 2,353 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Infinigate Cloud Reviews

About Infinigate Cloud:

A UK and Republic of Ireland award-winning value-add cloud distributor and Microsoft CSP Indirect Provider

Helping cloud resellers, MSPs, SIs and ISVs build a long-term, profitable, future-proof business.

We deliver best-of-breed, hand-picked cloud solutions through our unique partner ecosystem, supported by technical skills enablement, professional and go-to-market services, to ensure the best possible foundation for helping partners build and develop a future-proof business.

Founded in 2016, Infinigate Cloud leverages years of delivery, management, and support experience across a range of cloud services from partners which include Acronis, AvePoint, BitTitan, Microsoft, Mimecast, and many others.

Phone:

0345 249 3303

Email:

partners@infinigate.cloud

Location:

Infinigate Cloud Limited, Delme 3, Delme Place,
Cams Hall,
Fareham
Hampshire
PO16 8UX

Anonymous
Anonymous  // 01/01/2019
Quick response and helpful information
Helpful Report
(Support) - Posted 1 year ago
Sorry for the confusion. Thanks for already dealing with the issue. KR. Ashoka
Helpful Report
(Support) - Posted 1 year ago
Responsive and to the point. Many thanks.
Helpful Report
(Support) - Posted 1 year ago
great service, thanks!
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(Support) - Posted 1 year ago
Speedy and exactly what was required. Thanks Rebecca
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(Support) - Posted 1 year ago
Jay Wilson is an absolute credit to your organisation. I have never experienced an Account Manager that is so pro-active in terms of keeping us informed with the latest updates. Jay has a good understanding of the needs of our business, which makes the relationship a very positive one. On the rare occasion that we have needed to reach out to support, Jay has been able to step in and manage the transaction for us, minimising operational issues and allowing us to carry on servicing our customers.
Helpful Report
(New Customer) - Posted 1 year ago
Responses were prompt and to the point getting my answer very quick.
Helpful Report
(Support) - Posted 1 year ago
first call itself they identified the issue is with h/w device and now working with H/W team. Good support
Helpful Report
(Support) - Posted 1 year ago
very quick!
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(Support) - Posted 1 year ago
Very helpful and speedy response.
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(Support) - Posted 1 year ago
Jack was brilliant
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(Support) - Posted 1 year ago
Excellent support keep it up - appreciated
Helpful Report
(Support) - Posted 1 year ago
Very helpful. Wasn't able to provide an instant answer on initial phone call. Arranged a quick conference with a senior staff member within the hour and the issue was resolved quickly.
Helpful Report
(Support) - Posted 1 year ago
Thanks Ollie.
Helpful Report
(Support) - Posted 1 year ago
Jay was rapid in response to my query which was of high priority. A case has been raised from this query with Support and Jay was instrumental in getting this case escalated to the relevant teams in good timing.
Helpful Report
(New Customer) - Posted 1 year ago
Handled rapidly and done with zero fuss. Top marks all round
Helpful Report
(Support) - Posted 1 year ago
Happy with the service on this ticket
Helpful Report
(Support) - Posted 1 year ago
Raised a ticket at 5:05pm on a Friday and Jamie has sorted my issue within 10 minutes! Really impressed!
Helpful Report
(Support) - Posted 1 year ago
OKG is always very helpful
Helpful Report
(Support) - Posted 1 year ago
Appreciate the help and patience with me. Always friendly and happy to help. thanks for being a great support team.
Helpful Report
(Support) - Posted 1 year ago
Infinigate Cloud is rated 4.8 based on 2,353 reviews