Infinigate Cloud Reviews

Name: Infinigate Cloud
Address: Infinigate Cloud Limited, Delme 3, Delme Place, Cams Hall, Fareham, Hampshire
Rating: 4.78

4.8 Rating 2,307 Reviews

96 %

of reviewers recommend Infinigate Cloud

Company Reviews

Metrics

Info

4.8

Based on 2,307 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Infinigate Cloud:

A UK and Republic of Ireland award-winning value-add cloud distributor and Microsoft CSP Indirect Provider

Helping cloud resellers, MSPs, SIs and ISVs build a long-term, profitable, future-proof business.

We deliver best-of-breed, hand-picked cloud solutions through our unique partner ecosystem, supported by technical skills enablement, professional and go-to-market services, to ensure the best possible foundation for helping partners build and develop a future-proof business.

Founded in 2016, Infinigate Cloud leverages years of delivery, management, and support experience across a range of cloud services from partners which include Acronis, AvePoint, BitTitan, Microsoft, Mimecast, and many others.

Phone:

0345 249 3303

Email:

partners@infinigate.cloud

Location:

Infinigate Cloud Limited, Delme 3, Delme Place,
Cams Hall,
Fareham
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

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“Excellent support :)”

Helpful Report

(Support) - Posted 4 years ago

We are happy to hear that, many thanks for your review. Have a good day!

Posted 4 years ago

“The case was raised very quickly and the support team over the phone were very polite when we called to ensure the case was being handled”

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(Support) - Posted 4 years ago

Thank you so much for taking the time to write a review. We are delighted to hear you were pleased with our service. We constantly strive to improve our partner experience and offer the best support to our partners. Please do contact us if there is anything else, we can help you with.

Posted 4 years ago

“Oliver came back quickly with technical feedback, thank you”

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(Support) - Posted 4 years ago

Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our Support Team. Please do let us know if there is anything else we can help you with.

Posted 4 years ago

“Always had great support from both technical and sales side, and have regular contact with team memebers. Cameron does a great job of keeping us up to date and making sure we get the help we need.”

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(New Customer) - Posted 4 years ago

Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Cameron.

Posted 4 years ago

“Very useful discussion with Jamie - thank you. But wouldn't have been necessary if the invoice and its format had made sense.”

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(Support) - Posted 4 years ago

Hello Julie, Thank you for your feedback, we will raise this internally to seek improvements.

Posted 4 years ago

“Very happy”

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(Support) - Posted 4 years ago

Hi Andy, Really pleased to hear this. Let us know if you require any further assistance.

Posted 4 years ago

“very helpful”

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(Support) - Posted 4 years ago

Thank you!

Posted 4 years ago

“After engaging with MS Support directly and not getting the required support, I reached out to Vuzion support where Alan was able to work through the issue with me and resolve the issue. Many thanks for this, as I had spent 2 days engaged with MS Support and got nowhere.”

Helpful Report

(Support) - Posted 4 years ago

Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by Alan. Please do let us know if there is anything else we can help you with.

Posted 4 years ago

“Thanks to Oliver for his prompt response on this ticket. Some of what he suggested helped point me in the right direction. The issue was on the SonicWall. Thanks again to Vuzion support.”

Helpful Report

(Support) - Posted 4 years ago

We are glad Oliver was able to assist. Please do contact us if there is anything else we can help you with!

Posted 4 years ago

“Very Good, Great”

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(Support) - Posted 4 years ago

Posted 4 years ago

“better than our previous csp.”

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(Support) - Posted 4 years ago

Hello, We are really pleased to hear this. Thank you!

Posted 4 years ago

“All good. Problem solved.”

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(Support) - Posted 4 years ago

Hi Alastair, Pleased to see your issue was resolved so effectively! Thank you.

Posted 4 years ago

“Great support from Stephen as always”

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(Support) - Posted 4 years ago

Hello Vivian, Pleased to hear Stephen was able to help you so efficiently! Thank you.

Posted 4 years ago

“Resolved quickly”

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(Support) - Posted 4 years ago

Good to hear! Thank you for leaving a review.

Posted 4 years ago

“5 star service as always!”

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(Support) - Posted 4 years ago

Thank you!

Posted 4 years ago

“resolved very quickly.”

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(Support) - Posted 4 years ago

Thank you!

Posted 4 years ago

“Great support and issues are resolved!”

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(Support) - Posted 4 years ago

Hi Jeremy, Happy to hear! Let us know if we can do anything further to assist.

Posted 4 years ago

“Reece was very helpful and quickly responded to our order”

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(New Customer) - Posted 4 years ago

Hi Ali, Brilliant to hear, we'll ensure the feedback is passed onto Reece!

Posted 4 years ago

“Thanks Brandon”

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(Support) - Posted 4 years ago

Hi Joe, Many thanks for the review, we'll ensure the feedback is passed onto Brandon!

Posted 4 years ago

“Joshua has been very helpful in resolving my e-mail issues. Polite, professional & capable Thank you”

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(Support) - Posted 4 years ago

Hello Shyam, Thank you very much for leaving a review, we're pleased to hear Joshua was able to help!

Posted 4 years ago

Infinigate Cloud is rated 4.8 based on 2,307 reviews