Infinigate Cloud Reviews

Name: Infinigate Cloud
Address: Infinigate Cloud Limited, Delme 3, Delme Place, Cams Hall, Fareham, Hampshire
Rating: 4.79

4.8 Rating 2,363 Reviews

96 %

of reviewers recommend Infinigate Cloud

Company Reviews

Metrics

Info

4.8

Based on 2,363 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Infinigate Cloud:

A UK and Republic of Ireland award-winning value-add cloud distributor and Microsoft CSP Indirect Provider

Helping cloud resellers, MSPs, SIs and ISVs build a long-term, profitable, future-proof business.

We deliver best-of-breed, hand-picked cloud solutions through our unique partner ecosystem, supported by technical skills enablement, professional and go-to-market services, to ensure the best possible foundation for helping partners build and develop a future-proof business.

Founded in 2016, Infinigate Cloud leverages years of delivery, management, and support experience across a range of cloud services from partners which include Acronis, AvePoint, BitTitan, Microsoft, Mimecast, and many others.

Phone:

0345 249 3303

Email:

partners@infinigate.cloud

Location:

Infinigate Cloud Limited, Delme 3, Delme Place,
Cams Hall,
Fareham
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

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“Quick response and good communication.”

Helpful Report

(Support) - Posted 7 years ago

Hi Thank you so much for your kind review, we are very glad to hear you were happy with the service provided. If there is anything else we can help you with then please do contact us. Regards, Vuzion

Posted 7 years ago

“Resolved the issue with me on the phone”

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(Support) - Posted 7 years ago

Hi Heston, We are happy to hear that, many thanks for your review. Have a good day! Regards, Vuzion

Posted 7 years ago

“Very helpful. Made sure all details were correct and working prior to running the job. Some communication issues internally meant the incorrect passwords were communicated but we sorted this swiftly and all worked fine.”

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(Support) - Posted 7 years ago

Hi Thank you so much for taking the time to write a review. We are delighted to hear you were pleased with our service. We constantly strive to improve our customer service and thank you for your feedback. Please do contact us if there is anything else we can help you with. Regards, Cobweb

Posted 7 years ago

“Tom is more than very good! he's a genius.”

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(Support) - Posted 7 years ago

Hi Nick, Good to hear, thank you for reviewing Cobweb! Regards, Toya

Posted 7 years ago

“quick, concise, patient...”

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(Support) - Posted 7 years ago

Hi Nick, We really appreciate your feedback, thank you! Please let us know if there is anything else we can help you with. Have a great day! Regards, Vuzion

Posted 7 years ago

“The service desk engineer was knowledgeable and proficient.”

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(Support) - Posted 7 years ago

Hi Heston, Thank you so much for your kind review, we are very glad to hear you were happy with the service provided. If there is anything else we can help you with then please do contact us. Regards, Vuzion

Posted 7 years ago

“My query was answered swiftly and confidently.”

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(Support) - Posted 7 years ago

Hi Jonathan We are happy to hear that, many thanks for your review. Have a good day! Regards, Vuzion

Posted 7 years ago

“Very good.”

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(Support) - Posted 7 years ago

Hi Steven, Thank you for taking the time to review Vuzion, and we are glad to hear you were happy with the service provided. Regards, Vuzion

Posted 7 years ago

“you are always ready to help day or night,kind and helpful you do a brilliant job well done.”

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(Support) - Posted 7 years ago

“Prompt response.”

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(Support) - Posted 7 years ago

Hi Shibu, We really appreciate your feedback, thank you! Please let us know if there is anything else we can help you with. Have a great day! Regards, Vuzion

Posted 7 years ago

“Very helpfull over the phone.”

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(Support) - Posted 7 years ago

Hi Iain, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team. Please do let us know if there is anything else we can help you with. Regards, Vuzion

Posted 7 years ago

“Very quick response, immediately knew how to resolve my issue”

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(Support) - Posted 7 years ago

That's great to hear! Thank you so much for taking the time to review us.

Posted 7 years ago

“Resolved my problem with minimal work”

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(Support) - Posted 7 years ago

Hi Mark, Thank you for taking the time to review us, your review is very much appreciated! Please do contact us if there is anything else we can help you with! Have a good day! Regards, Vuzion

Posted 7 years ago

“very good.”

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(Support) - Posted 7 years ago

Hi, Thank you for taking the time to review us, your review is very much appreciated! Please do contact us if there is anything else we can help you with! Have a good day! Regards, Cobweb

Posted 7 years ago

“Great service as always”

Helpful Report

(Support) - Posted 7 years ago

Hi Thank you for taking the time to review us, your review is very much appreciated! Please do contact us if there is anything else we can help you with! Have a good day! Regards, Cobweb

Posted 7 years ago

“Extremely helpful; answered my query quickly and professionally.”

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(Support) - Posted 7 years ago

Hi David, Thank you so much for your kind review, we are very glad to hear you were happy with the service provided. If there is anything else we can help you with then please do contact us. Regards, Cobweb

Posted 7 years ago

“Just the speed of the response”

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(Support) - Posted 7 years ago

Hi Chirag, Thank you for taking the time to review us, your review is very much appreciated! Please do contact us if there is anything else we can help you with! Have a good day! Regards, Cobweb

Posted 7 years ago

“Vuzion is AWESOME!”

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(New Partner) - Posted 7 years ago

Hi Andy, Thank you for your review. We're pleased to hear that you were pleased with your set up process. We are delighted to have you onboard as a Vuzion partner. If there's anything else we can help you with then please don't hesitate to contact us. Kind Regards, Vuzion Team

Posted 7 years ago

“The portal experience is quite complex and learning how to work through it is very time consuming. The effort is costing me a lot more in terms of money than what I am saving through the discount.”

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(New Partner) - Posted 7 years ago

Hi Moe, Thank you for your honest feedback - we really appreciate it. We're currently working on improving the portal to make it more user-friendly and easier to navigate. We have passed on your comments and we'll keep you updated about the new portal. Meanwhile, if there is anything we can help you with or if you have any other additional questions then please don't hesitate to contact us. Kind Regards, Vuzion Team

Posted 7 years ago

“Service was straight forward and on point, although responses were initially not clear.”

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(Support) - Posted 7 years ago

Infinigate Cloud is rated 4.8 based on 2,363 reviews