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Infinigate Cloud Reviews

4.8 Rating 2,395 Reviews

96 %

of reviewers recommend Infinigate Cloud

Company Reviews

4.8

Based on 2,395 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Infinigate Cloud:

A UK and Republic of Ireland award-winning value-add cloud distributor and Microsoft CSP Indirect Provider

Helping cloud resellers, MSPs, SIs and ISVs build a long-term, profitable, future-proof business.

We deliver best-of-breed, hand-picked cloud solutions through our unique partner ecosystem, supported by technical skills enablement, professional and go-to-market services, to ensure the best possible foundation for helping partners build and develop a future-proof business.

Founded in 2016, Infinigate Cloud leverages years of delivery, management, and support experience across a range of cloud services from partners which include Acronis, AvePoint, BitTitan, Microsoft, Mimecast, and many others.

Phone:

0345 249 3303

Email:

partners@infinigate.cloud

Location:

Infinigate Cloud Limited, Delme 3, Delme Place,
Cams Hall,
Fareham
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was a fact finding request, the information supplied was useful”

Helpful Report

(Support) - Posted 5 years ago

Hi Steve We are glad we were able to assist. Please do contact us if there is anything else we can help you with. Regards, Vuzion

Posted 5 years ago

“Great Support from Alan Tanner.”

Helpful Report

(Support) - Posted 5 years ago

Hi Oliver Thank you for your review. We are delighted to hear you were pleased with the service provided by Alan. Kind Regards Vuzion

Posted 5 years ago

“Happy with the Support received, as always!”

Helpful Report

(Support) - Posted 5 years ago

Hi Alina Glad to hear this, thank you for reviewing Vuzion! Regards,

Posted 5 years ago

“Thanks very much for the information Ollie”

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(Support) - Posted 5 years ago

Hi Kieran We are pleased to hear that you were happy with the service provided by Ollie. Please do let us know if we can assist further Kind regards Vuzion

Posted 5 years ago

“I realised this case was an issue with Symantec, but the Service Status page, was still showing "Update in hour", from yesterday, first thing this morning. All working fine now.”

Helpful Report

(Support) - Posted 5 years ago

Hi Thank you so much for taking the time to write a review. We are very sorry to hear your experience didn’t meet your expectation on this occasion. If you would like us to investigate further then please contact our customer relations team on 0345 223 9000 option 5 or email customerrelations@cobweb.com Kind regards Vuzion

Posted 5 years ago

“Completed the request within a minute, great support”

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(Support) - Posted 5 years ago

Hi Sharm Thank you for your feedback and 5 star review. Regards, Vuzion

Posted 5 years ago

“The service is always responsive but on this occasion it took rather a long time to sort out the issue. I don't know the reason for this.”

Helpful Report

(Support) - Posted 5 years ago

Hi Peter Thank you for your review. We always strive to complete requests within our Service Level Agreement, however this may not always be possible. If you would like to look us to look into this further please contact our Customer Relations team on 0345 223 9000 option 5 or customerrelations@cobweb.com Kind regards Vuzion

Posted 5 years ago

“Fantastic as always”

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(Support) - Posted 5 years ago

Hi David, Thank you so much for this brilliant review. We are so glad to have resolved your problem. As always, if there is anything else we can help with, please get in touch! Regards, Vuzion

Posted 5 years ago

“Quick and helpful.”

Helpful Report

(Support) - Posted 5 years ago

Hi Steve, Thank you very much for your review. We are really glad we have resolved your issue. Please do let us know if there is anything else we can do. Regards, Vuzion

Posted 5 years ago

“excellent as always”

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(Support) - Posted 5 years ago

Hi Susan, Thank you very much for your review of Vuzion, we're glad we could help! If there's anything else we can do, please let us know. Regards, Vuzion

Posted 5 years ago

Author didn't leave any comments.

Helpful Report

(Support) - Posted 5 years ago

Hi there, Thank you for leaving a review. We are glad we were able to assist. Please do contact us if there is anything else we can help you with. Regards, Vuzion

Posted 5 years ago

“The service was good.”

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(Support) - Posted 5 years ago

Hi Silvia We are glad we were able to assist. Please do contact us if there is anything else we can help you with. Regards, Vuzion

Posted 5 years ago

“Excellent service”

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(Support) - Posted 5 years ago

Hi James Good to hear, thank you for reviewing Vuzion. Regards,

Posted 5 years ago

“Great advice from Callum Lindsay. Appreciate it.”

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(Support) - Posted 5 years ago

Hi Joshua Thank you for your review, we are very glad to hear you were happy with the service provided by Callum. If there is anything else we can help you with then please do contact us. Regards, Vuzion

Posted 5 years ago

“Excellent service. Thank you.”

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(Support) - Posted 5 years ago

Hi Silvia Good to hear, thank you for reviewing Vuzion and you were pleased with the support provided. Regards

Posted 5 years ago

“Vuzion very effective, Microsoft also after you get past the initial ticket handler.”

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(Support) - Posted 5 years ago

Hi Peter Thank you for your review and feedback. Kind regards Vuzion

Posted 5 years ago

“Timely response, problem solved, thank you.”

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(Support) - Posted 5 years ago

Hi Alastair Thank you for your feedback and 5 star review Regards, Vuzion

Posted 5 years ago

“Had to escalate the call, but got it sorted out in timely manner. Thank you.”

Helpful Report

(Support) - Posted 5 years ago

Hi Alastair Thank you for your review - we really appreciate your honest feedback. Please let us know if there is anything else we can help you with. Have a great day! Regards, Vuzion

Posted 5 years ago

“Excellent”

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(Support) - Posted 5 years ago

Hi Silvia Good to hear, thank you for reviewing Vuzion. Regards,

Posted 5 years ago

“Never failed to provide a quick resolution. Thank you very much Callum for your assistance.”

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(Support) - Posted 5 years ago

Hi Ernie Thank you for your feedback, we're happy to hear you have been pleased with the service provided by Callum. Regards, Vuzion

Posted 5 years ago

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Infinigate Cloud is rated 4.8 based on 2,395 reviews