Infinigate Cloud Reviews

Name: Infinigate Cloud
Address: Infinigate Cloud Limited, Delme 3, Delme Place, Cams Hall, Fareham, Hampshire
Rating: 4.79

4.8 Rating 2,353 Reviews

96 %

of reviewers recommend Infinigate Cloud

Company Reviews

Metrics

Info

4.8

Based on 2,353 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Infinigate Cloud:

A UK and Republic of Ireland award-winning value-add cloud distributor and Microsoft CSP Indirect Provider

Helping cloud resellers, MSPs, SIs and ISVs build a long-term, profitable, future-proof business.

We deliver best-of-breed, hand-picked cloud solutions through our unique partner ecosystem, supported by technical skills enablement, professional and go-to-market services, to ensure the best possible foundation for helping partners build and develop a future-proof business.

Founded in 2016, Infinigate Cloud leverages years of delivery, management, and support experience across a range of cloud services from partners which include Acronis, AvePoint, BitTitan, Microsoft, Mimecast, and many others.

Phone:

0345 249 3303

Email:

partners@infinigate.cloud

Location:

Infinigate Cloud Limited, Delme 3, Delme Place,
Cams Hall,
Fareham
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A quick and effective experience.”

Helpful Report

(Support) - Posted 2 years ago

Thank you for reviewing Vuzion.

Posted 2 years ago

“Support always act quickly to sort out any issues and often send useful guides for the relevant problem in case it happens again.”

Helpful Report

(New Customer) - Posted 2 years ago

Hi Madi, The 5-star review is much appreciated, thanks for taking the time to review your support experience.

Posted 2 years ago

“No response in several days from Support - Matt Latham sorted it in the end”

Helpful Report

(Support) - Posted 2 years ago

Thank you for the honest feedback Simon, we will endeavor to improve the response times.

Posted 2 years ago

“We are so grateful for the support and guidance we get from Rob. His instant reactiveness and solution based responses are crucial to meet our business needs and bridge the gap between us and our customers. He is an integral key part to our relationship with Vuzion and nothing is too much trouble. Thank you for guiding us so well and doing it with a helpful cheerful attitude.”

Helpful Report

(New Customer) - Posted 2 years ago

Hi Sarah, Great to hear this fantastic feedback for Rob, we will ensure this is passed on. Thank you for taking the time to review your experience with him!

Posted 2 years ago

“Rob is always responsive to all questions and happy to help. He stays in regular contact with us and looks after any needs we have.”

Helpful Report

(New Customer) - Posted 2 years ago

Thank you, Barry, for your kind words regarding Rob - we will pass the feedback on!

Posted 2 years ago

“The service and support we receive from Vuzion is always exceptional.”

Helpful Report

(New Customer) - Posted 2 years ago

Hi Neil, Thanks for leaving a 5 star review, great to hear of your consistent experience with Vuzion!

Posted 2 years ago

“What a lovely chap.”

Helpful Report

(New Customer) - Posted 2 years ago

Thank you John, we will ensure the feedback is passed on to your account manager.

Posted 2 years ago

“Knowledgeable and succinct, just what was needed.”

Helpful Report

(New Customer) - Posted 2 years ago

Thanks for leaving the review Colin, glad to hear we were able to assist.

Posted 2 years ago

“Very pleased with the support from Vuzion, I feel they understand my needs and are geared up to support me and my business.”

Helpful Report

(New Customer) - Posted 2 years ago

Hi Paul, The review is much appreciated, thank you for the positive feedback!

Posted 2 years ago

“Cannot fault Vuzion on their support! Matt Raven is helpful as well as the Helpdesk. Tickets are responded to within a timely manner and normally resolved. WELL DONE! :)”

Helpful Report

(Support) - Posted 2 years ago

Hi Andi, Thank you for reviewing Vuzion, great to hear about your positive experience with us!

Posted 2 years ago

“Speedy response and provided the correct information”

Helpful Report

(Support) - Posted 2 years ago

Hi Adam, Thanks for leaving a review in regards to our support team, we appreciate the feedback.

Posted 2 years ago

“Friendly, no fuss”

Helpful Report

(Support) - Posted 2 years ago

Thank you for leaving a 5 star review Ian, glad to hear of the positive experience.

Posted 2 years ago

“Very quick and professional response :)”

Helpful Report

(Support) - Posted 2 years ago

Hi Joseph, Thank you for leaving the 5 star review, we will pass the feedback on to the team.

Posted 2 years ago

“Quick response and solution”

Helpful Report

(Support) - Posted 2 years ago

Great to hear about your positive experience Mike, thank you for reviewing Vuzion.

Posted 2 years ago

“Very good. Quick.”

Helpful Report

(Support) - Posted 2 years ago

Many thanks for leaving the positive review Padraig!

Posted 2 years ago

“Excellent support”

Helpful Report

(Support) - Posted 2 years ago

Hi Mike, Glad to hear you were happy with the support, thank you for leaving the 5 star review.

Posted 2 years ago

“Very helpful”

Helpful Report

(Support) - Posted 2 years ago

Thank you for leaving a review!

Posted 2 years ago

“I did have to chase to pick the ticket up but once picked up service was responsive.”

Helpful Report

(Support) - Posted 2 years ago

Thanks for leaving the review, apologies you had to chase but glad to hear it was responsive once having done so.

Posted 2 years ago

“great service, thank you”

Helpful Report

(Support) - Posted 2 years ago

Thank you for leaving the 5 star review of our service.

Posted 2 years ago

“Fast and knowledgable, thank you.”

Helpful Report

(Support) - Posted 2 years ago

Thank you for leaving a 5-star review.

Posted 2 years ago

Infinigate Cloud is rated 4.8 based on 2,353 reviews