Infinigate Cloud Reviews

Name: Infinigate Cloud
Address: Infinigate Cloud Limited, Delme 3, Delme Place, Cams Hall, Fareham, Hampshire
Rating: 4.79

4.8 Rating 2,377 Reviews

96 %

of reviewers recommend Infinigate Cloud

Company Reviews

Metrics

Info

4.8

Based on 2,377 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Infinigate Cloud:

A UK and Republic of Ireland award-winning value-add cloud distributor and Microsoft CSP Indirect Provider

Helping cloud resellers, MSPs, SIs and ISVs build a long-term, profitable, future-proof business.

We deliver best-of-breed, hand-picked cloud solutions through our unique partner ecosystem, supported by technical skills enablement, professional and go-to-market services, to ensure the best possible foundation for helping partners build and develop a future-proof business.

Founded in 2016, Infinigate Cloud leverages years of delivery, management, and support experience across a range of cloud services from partners which include Acronis, AvePoint, BitTitan, Microsoft, Mimecast, and many others.

Phone:

0345 249 3303

Email:

partners@infinigate.cloud

Location:

Infinigate Cloud Limited, Delme 3, Delme Place,
Cams Hall,
Fareham
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good . Could have been better in guiding through by screen shots.”

Helpful Report

(Support) - Posted 3 years ago

Hi David, Thank you for the feedback, we will review this internally!

Posted 3 years ago

“I have found Matt Latham responds to my requests in time, will go above and beyond to help me hit the pricing I need to win potential clients as well as helping us get the support we need when the normal support channel doesn't respond in a good time. Overall I am happy to have Matt as my Account Manager and am satisfied that he will be able to provide us with the support and advice we are a business need to continue providing our customers 365 Licencing as well as a high level of support/management.”

Helpful Report

(New Customer) - Posted 3 years ago

Hi Nathan, Really pleased to hear such positive feedback about how Vuzion helps your business. We'll ensure this is passed onto Matt!

Posted 3 years ago

“Friendly, concise and importantly helpful responses.”

Helpful Report

(Support) - Posted 3 years ago

Thank you for the review!

Posted 3 years ago

“Stephen was extremely helpful and sorted things out for us! :)”

Helpful Report

(Support) - Posted 3 years ago

Hi Liam, Really pleased to hear this, thank you. We'll ensure the feedback is passed onto Stephen!

Posted 3 years ago

“Given the our sales team lots to think about! Thanks Matt Latham”

Helpful Report

(New Customer) - Posted 3 years ago

Brilliant to hear, thank you for taking the time to leave a review!

Posted 3 years ago

“Fast response.”

Helpful Report

(Support) - Posted 3 years ago

Thank you for the review!

Posted 3 years ago

“This guy is an amazing account manager, always strives to get things done for us promptly. Much better than other account managers we have had in the past!”

Helpful Report

(New Customer) - Posted 3 years ago

Hi Martin, Brilliant to hear this, glad to hear your account manager is having such a positive impact on your business!

Posted 3 years ago

“You need to clone Matt, he was very efficient at resolving a seemingly complex license issue today, which until we were introduced to Matt would have taken an absolute age to diagnose and resolve via previous routes.”

Helpful Report

(New Customer) - Posted 3 years ago

Hi Colin, Thank you for your nice feedback, we'll ensure this is passed onto Matt!

Posted 3 years ago

“Solve the issue within a minute.”

Helpful Report

(Support) - Posted 3 years ago

Hi Asif, Really pleased to hear that you had such a positive support experience, thank you for the review!

Posted 3 years ago

“Raihan was extremely helpful and was able to resolve the issue with the licences . Very supportive and kept in contact through the day to ensure it was solved. He definitely deserves employee of the month or a rise!”

Helpful Report

(Education) - Posted 3 years ago

Hi Nathan, This is fantastic feedback thank you! Really positive to hear how beneficial Raihan is to your company. Thank you for partnering with Vuzion!

Posted 3 years ago

“Excellent, Thank you!”

Helpful Report

(Support) - Posted 3 years ago

Thank you for the 5-star review, glad we were able to help so effectively!

Posted 3 years ago

“Perfect! Fast and painless, Thanks very much!”

Helpful Report

(Support) - Posted 3 years ago

Thank you for the 5 star review!

Posted 3 years ago

“10/10 great job”

Helpful Report

(Support) - Posted 3 years ago

Thank you! Have a nice weekend!

Posted 3 years ago

“Technician very helpful but found it very difficult to contact Vuzion. This is a recurring problem and often seems like you only have one member of staff manning the phone.”

Helpful Report

(Support) - Posted 3 years ago

Hello, Thank you for discussing this matter on the phone with us, improvements will be made internally to prevent this from occurring again.

Posted 3 years ago

“Response from Stephen was very good and resolved the issue”

Helpful Report

(Support) - Posted 3 years ago

Thank you for the review, we'll pass the feedback onto Stephen!

Posted 3 years ago

“Great support, Many thanks to Stephen”

Helpful Report

(Support) - Posted 3 years ago

Hi David, Really happy to hear this, we'll ensure the feedback is passed onto Stephen!

Posted 3 years ago

“Very prompt and helpful, were also very quick to clarify points that didn't make complete sense.”

Helpful Report

(Support) - Posted 3 years ago

Hi Jonathan, Thank you for the feedback, really glad to hear we were able to handle this so sufficiently!

Posted 3 years ago

“Problem resolved with a good explanation of the fault”

Helpful Report

(Support) - Posted 3 years ago

Hi Owen, Thank you for the 5 star review, really happy to hear about the positive experience!

Posted 3 years ago

“Took 2 days to respond to a ticket.”

Helpful Report

(Support) - Posted 3 years ago

Hello, Thank you for your feedback, this will be reviewed internally.

Posted 3 years ago

“Very clear instruction, resolved the issue promptly. Thanks for your help!”

Helpful Report

(Support) - Posted 3 years ago

Thank you!

Posted 3 years ago

Infinigate Cloud is rated 4.8 based on 2,377 reviews