Infinigate Cloud Reviews

4.8 Rating 2,308 Reviews

96 %

of reviewers recommend Infinigate Cloud

Company Reviews

Metrics

Info

4.8

Based on 2,308 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Infinigate Cloud:

A UK and Republic of Ireland award-winning value-add cloud distributor and Microsoft CSP Indirect Provider

Helping cloud resellers, MSPs, SIs and ISVs build a long-term, profitable, future-proof business.

We deliver best-of-breed, hand-picked cloud solutions through our unique partner ecosystem, supported by technical skills enablement, professional and go-to-market services, to ensure the best possible foundation for helping partners build and develop a future-proof business.

Founded in 2016, Infinigate Cloud leverages years of delivery, management, and support experience across a range of cloud services from partners which include Acronis, AvePoint, BitTitan, Microsoft, Mimecast, and many others.

Phone:

0345 249 3303

Email:

partners@infinigate.cloud

Location:

Infinigate Cloud Limited, Delme 3, Delme Place,
Cams Hall,
Fareham
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“He was very helpful and efficient, great advice and just very friendly. Ryan Cook.”

Helpful Report

(Support) - Posted 4 years ago

Hi Keith We are delighted to hear you were pleased with the support provided by Ryan, please do let us know if you require anything further. Kind regards Vuzion

Posted 4 years ago

“Thanks for the assistance. All fixed as usual! J”

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(Support) - Posted 4 years ago

Hi Jolian That is great to hear! Thank you for your review. Kind regards Vuzion

Posted 4 years ago

Hi Jolian We really appreciate your feedback, thank you! Please let us know if there is anything else we can help you with. Have a great day! Regards, Vuzion

Posted 4 years ago

“Quick turnaround - thank you”

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(New Customer) - Posted 4 years ago

Hi Richard Thank you for your 5 star review. Kind regards Vuzion

Posted 4 years ago

“Rebecca is always very efficient”

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(Support) - Posted 4 years ago

Hi Peter Thank you for your review, we are very glad to hear you were happy with the service provided by Rebecca. If there is anything else we can help you with then please do contact us. Regards, Vuzion

Posted 4 years ago

“spot on advice”

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(Support) - Posted 4 years ago

Hi Toby Thank you for your 5 star review. Regards, Vuzion

Posted 4 years ago

“spot on answer”

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(Support) - Posted 4 years ago

Hi Toby, Thank you for your feedback. Please do contact us if there is anything else we can help you with. Regards, Vuzion

Posted 4 years ago

“Excellent service”

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(New Customer) - Posted 4 years ago

Hi Amrik Thank you for your feedback. Kind regards Vuzion

Posted 4 years ago

“Just great service - thanks.”

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(Support) - Posted 4 years ago

Hi Iain Thank you for your 5 star review. Kind regards Vuzion

Posted 4 years ago

“Efficient, clear and quick resolution.”

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(Support) - Posted 4 years ago

Hi John We are pleased to hear that. Kind regards Vuzion

Posted 4 years ago

“Once logged, the ticket was handled exceptionally well with great communication”

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(Support) - Posted 4 years ago

Hi Andy We are delighted to hear this, thank you for your feedback. Kind regards Vuzion

Posted 4 years ago

“Resolved quickly and efficiently.”

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(Support) - Posted 4 years ago

Hi Neil We are happy to hear our support team was able to assist you. Kind regards Vuzion

Posted 4 years ago

“Very responsive and helpful, so that was great. Lost a star for going ahead and making a change that I didn't actually ask for. I was only making an enquiry. It was no problem in this case but I can imagine other scenarios where that could cause a problem.”

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(Support) - Posted 5 years ago

Hi Trevor Thank you for your review, we really appreciate your feedback. Kind regards Vuzion

Posted 5 years ago

“The support person came to my house and cooked chicken. I thought it was a little weird at first, but it was pretty good. 7/3 would communicate via email again. Love you, byyyyeeeeeee! ❤”

Helpful Report

(Support) - Posted 5 years ago

Hi Thank you for your 5 star review. Kind regards Vuzion

Posted 5 years ago

“Did the job.”

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(Support) - Posted 5 years ago

Hi Simon Thank you for your feedback, have a great day! Kind regards Vuzion

Posted 5 years ago

“quick to resolve issue with names mismatching”

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(Support) - Posted 5 years ago

Hi Daniel We are please to hear our support team was able to assist you, thank you for your feedback. Kind regards Vuzion

Posted 5 years ago

“Communication was good and I was kept up to date on progress. Although a fix hasn't been put in place, Alan was proactive in offering a temporary workaround.”

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(Support) - Posted 5 years ago

Hi Thank you for your review, we are pleased to hear you were happy with the supported provided by Alan. Kind regards Vuzion

Posted 5 years ago

“Excellent service - Thanks”

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(Support) - Posted 5 years ago

Hi Silvia We are delighted to hear that, thank you for your review. Kind regards Vuzion

Posted 5 years ago

“Fair play, I wasn't an easy customer due to my lack of knowledge on Azure\ reservations. Give the man a pay rise. He has come up with a solution for us to pose to the customer.”

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(Support) - Posted 5 years ago

Hi Mark Thank you for your review, we really appreciate your feedback. Kind regards Vuzion

Posted 5 years ago

“Great guy, very knowledgeable, eager to help”

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(Support) - Posted 5 years ago

Hi Mandeep Thank you very much for feedback, we are pleased to hear our support team was able to assist you. Kind regards Vuzion

Posted 5 years ago

“Good service”

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(Support) - Posted 5 years ago

H Samuel We are pleased to hear that, thank you for your review. Kind regards Vuzion

Posted 5 years ago

Infinigate Cloud is rated 4.8 based on 2,308 reviews