Infinigate Cloud Reviews

Name: Infinigate Cloud
Address: Infinigate Cloud Limited, Delme 3, Delme Place, Cams Hall, Fareham, Hampshire
Rating: 4.79

4.8 Rating 2,353 Reviews

96 %

of reviewers recommend Infinigate Cloud

Company Reviews

Metrics

Info

4.8

Based on 2,353 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Infinigate Cloud:

A UK and Republic of Ireland award-winning value-add cloud distributor and Microsoft CSP Indirect Provider

Helping cloud resellers, MSPs, SIs and ISVs build a long-term, profitable, future-proof business.

We deliver best-of-breed, hand-picked cloud solutions through our unique partner ecosystem, supported by technical skills enablement, professional and go-to-market services, to ensure the best possible foundation for helping partners build and develop a future-proof business.

Founded in 2016, Infinigate Cloud leverages years of delivery, management, and support experience across a range of cloud services from partners which include Acronis, AvePoint, BitTitan, Microsoft, Mimecast, and many others.

Phone:

0345 249 3303

Email:

partners@infinigate.cloud

Location:

Infinigate Cloud Limited, Delme 3, Delme Place,
Cams Hall,
Fareham
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rob Gray is always great at helping us support and grow our business. In particular Rob has recently assisted with a large roll out of Acronis to our customer base and helped us make sure that the commercials work for all involved.”

Helpful Report

(New Customer) - Posted 1 year ago

Hi Rick, great to hear that Rob has been helpful in supporting you and your business. Thanks for taking the time to leave us this 5-star review.

Posted 1 year ago

“I contacted Infinigate in order to book in a call and discuss Intune on behalf of one of our customers. Jay Wilson kindly helped to facilitate this and get a Teams meeting booked in at the earliest availability. Gavin Rackley, along with Declan Cook, was very helpful in providing advice on the capabilities of Intune, as well as details regarding implementation and pricing. Overall I am very happy with the support and service provided here.”

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(New Customer) - Posted 1 year ago

Hi Sazmul, thank you for your 5* star review. We're delighted to hear that Jay, Gavin and Declan were able to support you and your customer.

Posted 1 year ago

“Happy with the outcome would have given excellent if the response was a little faster.”

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(Support) - Posted 1 year ago

Hi Stephen, we appreciate the candid review, thanks for taking the time to give us valuable feedback.

Posted 1 year ago

“Poor support”

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(Support) - Posted 1 year ago

Thank you for taking the time to leave us a review and we are sorry to hear that you were not satisfied with the support you received. We'd be happy to look into this further, please contact us on 0345 249 3303 or email partners@infinigate.cloud

Posted 1 year ago

“Good comms thanks!”

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(Support) - Posted 1 year ago

Thanks for leaving us a 5-star review Richard. We're always here to help if you require any further assistance.

Posted 1 year ago

“Stephen's timely support was excellent. Many thanks.”

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(Support) - Posted 1 year ago

Hi Daniel, thanks for taking the time to review the support you received from Stephen. We're delighted to hear that you received timely support. Don't hesitate to reach out to us again if you require further assistance from our support team.

Posted 1 year ago

“Called and spoke to Stephen who actioned immediately”

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(Support) - Posted 1 year ago

Thank you for taking the time to leave this positive review for Stephen, we're happy to hear that he was able to deal with speedy response. Don't hesitate to reach out to us again if you require further assistance.

Posted 1 year ago

“Rob Gray's a great relationship manager - very attentive and proactive in his support, and always ready to help with opportunities”

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(New Customer) - Posted 1 year ago

Hi Charlie, we're delighted to hear that Rob has been able to help you and your business. Thanks for taking the time to leave a review.

Posted 1 year ago

“Rob has been very supportive of us in many ways. The most recent example was assisting us with a complex move from one technology platform to another, helping us to get answers to technical issues and ensuring we get a great deal on the pricing.”

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(New Customer) - Posted 1 year ago

Thank you for your 5-star rating of Infinigate Cloud, Adam! We are delighted to hear you're happy with the support received from Rob.

Posted 1 year ago

“Rob Gray is great at helping us scope out and win opportunities with our customers. Rob is very hands on and if he doesn't have the answers to help, he will also find the right person and get us the assistance that we need.”

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(New Customer) - Posted 1 year ago

Hi Rick, thank you for taking the time to leave such a positive review for Rob. We're delighted to hear that he has been able to help you scope out and win opportunities for your customer and provide assistance when needed.

Posted 1 year ago

“Always goes above and beyond to make sure we are looked after correctly, and any issues that do arise are dealt with straight away and professionally.”

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(New Customer) - Posted 1 year ago

We're delighted that to hear that you are happy with the support you received from us. Thank you for taking the time to leave a review. We're always here to help if any other issues arise in the future.

Posted 1 year ago

“Very quick response, thanks!”

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(Support) - Posted 1 year ago

Thank you for taking the time to leave us this positive review, we're glad that we were able to provide you with a quick response.

Posted 1 year ago

“Quick response with information that resolved the issue.”

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(Support) - Posted 1 year ago

Thank you for taking the time to review our support team, we're happy to hear that your issue was resolved promptly.

Posted 1 year ago

“very good, happy with result”

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(Support) - Posted 1 year ago

We're delighted that you are happy with the support you received from us. Thank you for taking the time to leave a review.

Posted 1 year ago

“Very Helpful”

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(Support) - Posted 1 year ago

Thank you for taking the time to leave a review, we really appreciate it. We’re always here if you need assistance again.

Posted 1 year ago

“Thanks to Rob Gray for your Support with our customer renewals.”

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(New Customer) - Posted 1 year ago

Thank you for your kind feedback Kevin. We're so happy that Rob was able to help you. Please don't hesitate to reach out if you need further assistance from us.

Posted 1 year ago

“Thank you for your help.”

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(Support) - Posted 1 year ago

Thanks Rosmarie! We're always happy to help.

Posted 1 year ago

“Thank you for your good support.”

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(Support) - Posted 1 year ago

Thank you for your review regarding the support you received from us. We really appreciate it. Please don't hesitate to contact us if you need any further assistance.

Posted 1 year ago

“Good answer and explanation.”

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(Support) - Posted 1 year ago

Thank you for taking the time to leave a review for us, we really appreciate it. We’re always here if you need assistance again.

Posted 1 year ago

“incredibly supportive and always there to help , keeping me in the loop with new products , new trends , taking a proactive stance. No complaints from me”

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(New Customer) - Posted 1 year ago

Thank you for your kind feedback Charlie. We're so happy that we were able to help you. Please don't hesitate to reach out if you need further assistance from Infinigate Cloud.

Posted 1 year ago

Infinigate Cloud is rated 4.8 based on 2,353 reviews