Infinigate Cloud Reviews

Name: Infinigate Cloud
Address: Infinigate Cloud Limited, Delme 3, Delme Place, Cams Hall, Fareham, Hampshire
Rating: 4.79

4.8 Rating 2,395 Reviews

96 %

of reviewers recommend Infinigate Cloud

Company Reviews

Metrics

Info

4.8

Based on 2,395 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Infinigate Cloud:

A UK and Republic of Ireland award-winning value-add cloud distributor and Microsoft CSP Indirect Provider

Helping cloud resellers, MSPs, SIs and ISVs build a long-term, profitable, future-proof business.

We deliver best-of-breed, hand-picked cloud solutions through our unique partner ecosystem, supported by technical skills enablement, professional and go-to-market services, to ensure the best possible foundation for helping partners build and develop a future-proof business.

Founded in 2016, Infinigate Cloud leverages years of delivery, management, and support experience across a range of cloud services from partners which include Acronis, AvePoint, BitTitan, Microsoft, Mimecast, and many others.

Phone:

0345 249 3303

Email:

partners@infinigate.cloud

Location:

Infinigate Cloud Limited, Delme 3, Delme Place,
Cams Hall,
Fareham
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

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“As always very good, shame we have to leave due to Virgin and your pricing structure being much more expencive than other quotes.”

Helpful Report

(Support) - Posted 5 years ago

Hi Ken Thank you for your kind words, we are extremely happy to hear you have been pleased with the hosted service provided by Cobweb over the years. Kind regards Vuzion

Posted 5 years ago

“Dan, I think his name is, went online for me and sorted out my problem quickly.”

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(Support) - Posted 5 years ago

Hi Brian We are pleased to hear you were happy with the service provide by Dan. Please let us know if we can help further. Kind Regards Vuzion

Posted 5 years ago

“Fast and polite.”

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(Support) - Posted 5 years ago

Hi We are happy to hear that, many thanks for your review. Kindest regards, Vuzion

Posted 5 years ago

Hi That is great to hear. Kind regards Vuzion

Posted 5 years ago

“Speedy assistance, thanks”

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(Support) - Posted 5 years ago

Hi Ben That is great to hear. Thank you for your review. Kind regards Vuzion

Posted 5 years ago

“None to feedback”

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(Support) - Posted 5 years ago

Hi Thank you for your review. Have a great day! Kind regards Vuzion

Posted 5 years ago

“Very good service”

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(Support) - Posted 5 years ago

Hi Anthony We are really pleased to hear that. Thank you for your review. Kind regards Cobweb

Posted 5 years ago

“Issue resolved within 5 minutes. Thank you Support!”

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(Support) - Posted 5 years ago

Hi Bobby Thank you for your feedback. Please do contact us if there is anything else we can help you with. Regards, Vuzion

Posted 5 years ago

“Helped me to resolve the problem quickly”

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(Support) - Posted 5 years ago

Hi Romone We are really pleased to hear that. Thank you for your review. Kind regards Vuzion

Posted 5 years ago

“Team is always ready to help...Thank You”

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(Support) - Posted 5 years ago

Hi Thank you for taking the time to leave a review. Have a great day! Kind regards Vuzion

Posted 5 years ago

“Raised my issue, I was being chased for this so I called up to find out the status, to find out that it has been escalated to the right places and that it was indeed being looked at (not even half an hour after raising it). Speedy service as always. Still unsure if the issue resolved itself or if it was fixed by an engineer, but either way it was fixed very quickly after raising it.”

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(Support) - Posted 5 years ago

Hi Holly We are delighted to hear you were pleased with the service provided by our support team. Please do let us know if we can assist with anything further. Kind regards Vuzion

Posted 5 years ago

“Brilliant service!”

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(Support) - Posted 5 years ago

Hi That is great to hear. Thank you for your review. Kind regards Vuzion

Posted 5 years ago

“all good as always”

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(Support) - Posted 5 years ago

Hi Susan Good to hear, thank you for reviewing Vuzion and you were pleased with the support provided. Regards,

Posted 5 years ago

“Excellent - had an urgent request and you guys jumped on it. Thanks!”

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(Support) - Posted 5 years ago

Hi Graeme Thank you for your feedback and 5 star review. Vuzion

Posted 5 years ago

“Excellent service, - the only feedback I would give is that I called the Vuzion support number thinking that would go through to the partner support, however, the number went to Cobweb and then I had to be transferred.”

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(Support) - Posted 5 years ago

Hi Barnaby Thank you for your feedback. We are glad this has been resolved to your satisfaction. Please let us know if there is anything else we can help you with. Regards, Vuzion

Posted 5 years ago

“Dealt with promptly and efficiently.”

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(Support) - Posted 5 years ago

Hi Saz Good to hear, thank you for reviewing Vuzion. Regards,

Posted 5 years ago

“Adequate response. Error should not have happened in the first instance.”

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(Support) - Posted 5 years ago

Hi Thank you for taking the time to write a review. We are very sorry to hear your experiences didn’t meet your expectation on this occasion. If you would like us to investigate then please contact our customer relations team on 0345 223 9000 or via email at customerrelations@cobweb.com. Kind regards Vuzion

Posted 5 years ago

“Superb, fixed within seconds. A++”

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(Support) - Posted 5 years ago

Hi Mike That is great to here. Thank you for your review. Kind regards Vuzion

Posted 5 years ago

“We are very happy with the service the Vuzion team provides....Kindly continue doing this.”

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(Support) - Posted 5 years ago

Hi RM Thank you for your review. We are delighted to hear you are pleased with the service provided by the Vuzion team. Kind regards Vuzion

Posted 5 years ago

“Good product knowledge meant a swift resolution. Thanks”

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(Support) - Posted 5 years ago

Hi Thank you for your 5 star review. Have a great day! Kind regards Vuzion

Posted 5 years ago

“Quick Turnaround and clear update.”

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(Support) - Posted 5 years ago

Hi Daniel That is great to hear. Thank you for your review. Kind regards Vuzion

Posted 5 years ago

Infinigate Cloud is rated 4.8 based on 2,395 reviews