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Infinigate Cloud Reviews

4.8 Rating 2,305 Reviews

96 %

of reviewers recommend Infinigate Cloud

Company Reviews

4.8

Based on 2,305 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Infinigate Cloud:

A UK and Republic of Ireland award-winning value-add cloud distributor and Microsoft CSP Indirect Provider

Helping cloud resellers, MSPs, SIs and ISVs build a long-term, profitable, future-proof business.

We deliver best-of-breed, hand-picked cloud solutions through our unique partner ecosystem, supported by technical skills enablement, professional and go-to-market services, to ensure the best possible foundation for helping partners build and develop a future-proof business.

Founded in 2016, Infinigate Cloud leverages years of delivery, management, and support experience across a range of cloud services from partners which include Acronis, AvePoint, BitTitan, Microsoft, Mimecast, and many others.

Phone:

0345 249 3303

Email:

partners@infinigate.cloud

Location:

Infinigate Cloud Limited, Delme 3, Delme Place,
Cams Hall,
Fareham
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect! Fast and painless, Thanks very much!”

Helpful Report

(Support) - Posted 3 years ago

Thank you for the 5 star review!

Posted 3 years ago

“10/10 great job”

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(Support) - Posted 3 years ago

Thank you! Have a nice weekend!

Posted 3 years ago

“Technician very helpful but found it very difficult to contact Vuzion. This is a recurring problem and often seems like you only have one member of staff manning the phone.”

Helpful Report

(Support) - Posted 3 years ago

Hello, Thank you for discussing this matter on the phone with us, improvements will be made internally to prevent this from occurring again.

Posted 3 years ago

“Response from Stephen was very good and resolved the issue”

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(Support) - Posted 3 years ago

Thank you for the review, we'll pass the feedback onto Stephen!

Posted 3 years ago

“Great support, Many thanks to Stephen”

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(Support) - Posted 3 years ago

Hi David, Really happy to hear this, we'll ensure the feedback is passed onto Stephen!

Posted 3 years ago

“Very prompt and helpful, were also very quick to clarify points that didn't make complete sense.”

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(Support) - Posted 3 years ago

Hi Jonathan, Thank you for the feedback, really glad to hear we were able to handle this so sufficiently!

Posted 3 years ago

“Problem resolved with a good explanation of the fault”

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(Support) - Posted 3 years ago

Hi Owen, Thank you for the 5 star review, really happy to hear about the positive experience!

Posted 3 years ago

“Took 2 days to respond to a ticket.”

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(Support) - Posted 3 years ago

Hello, Thank you for your feedback, this will be reviewed internally.

Posted 3 years ago

“Very clear instruction, resolved the issue promptly. Thanks for your help!”

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(Support) - Posted 3 years ago

Thank you!

Posted 3 years ago

“Support was excellent.”

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(Support) - Posted 3 years ago

Thank you, Daragh, glad to hear this!

Posted 3 years ago

“Quick and speedy”

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(Support) - Posted 3 years ago

Hi Chirag, Thank you for the review, glad we were able to help you so effectively.

Posted 3 years ago

“All good as usual”

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(Support) - Posted 3 years ago

Hi Alastair, Thank you for the review, much appreciated!

Posted 3 years ago

“All sorted thanks for the quick response”

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(Support) - Posted 3 years ago

Really pleased to hear you were happy with the speed of response, thanks for letting us know.

Posted 3 years ago

“very good”

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(Support) - Posted 3 years ago

Great to hear, thanks for the review!

Posted 3 years ago

“Great help, many thanks”

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(Support) - Posted 3 years ago

Hi David, Pleased to hear you were happy with the support provided, thank you for letting us know.

Posted 3 years ago

“All good, satisfactory outcome”

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(Support) - Posted 3 years ago

Thanks for letting us know Owen, appreciate the review!

Posted 3 years ago

“Excellent support as always,”

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(Support) - Posted 3 years ago

Hi Martyn, Thanks for taking the time to review, glad to hear our support were able to assist.

Posted 3 years ago

“excellent service”

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(Support) - Posted 3 years ago

Thanks for letting us know Craig, glad to hear you received excellent service.

Posted 3 years ago

“Great service as always, our account manager is always on hand to support and assist our requirements, providing excellent service and communication, to allow us to get things done for our end users.”

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(New Customer) - Posted 3 years ago

Hi Richard, Thank you for taking the time to write a review regarding your account manager, great to hear you have a positive relationship with them!

Posted 3 years ago

“I had a meeting with Cameron Male to talk about more services we could be offering our clients as well as look at to use ourselves. I've found this very helpful and the support given by Cameron has been top notch. Really responsive and knowledgable.”

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(New Customer) - Posted 3 years ago

Hi Allan, Thank you for the kind words regarding Cameron, we will ensure that the feedback is passed on to him. Thank you for taking the time to leave the review!

Posted 3 years ago

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Infinigate Cloud is rated 4.8 based on 2,305 reviews