Infinigate Cloud Reviews

Name: Infinigate Cloud
Address: Infinigate Cloud Limited, Delme 3, Delme Place, Cams Hall, Fareham, Hampshire
Rating: 4.79

4.8 Rating 2,397 Reviews

96 %

of reviewers recommend Infinigate Cloud

Company Reviews

Metrics

Info

4.8

Based on 2,397 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Infinigate Cloud:

A UK and Republic of Ireland award-winning value-add cloud distributor and Microsoft CSP Indirect Provider

Helping cloud resellers, MSPs, SIs and ISVs build a long-term, profitable, future-proof business.

We deliver best-of-breed, hand-picked cloud solutions through our unique partner ecosystem, supported by technical skills enablement, professional and go-to-market services, to ensure the best possible foundation for helping partners build and develop a future-proof business.

Founded in 2016, Infinigate Cloud leverages years of delivery, management, and support experience across a range of cloud services from partners which include Acronis, AvePoint, BitTitan, Microsoft, Mimecast, and many others.

Phone:

0345 249 3303

Email:

partners@infinigate.cloud

Location:

Infinigate Cloud Limited, Delme 3, Delme Place,
Cams Hall,
Fareham
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

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“Vuzion are simply the best”

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Posted 6 years ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards, Vuzion

Posted 6 years ago

“Another great job from Vuzion Support.”

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(Support) - Posted 6 years ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Vuzion

Posted 6 years ago

“Quick response - many thanks!”

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(Support) - Posted 6 years ago

Hi Daragh We are happy to hear you were pleased with our response. Kind Regards Vuzion

Posted 6 years ago

“this field is required..”

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(Support) - Posted 6 years ago

Hi Matt Thank you for your review. Kind Regards Vuzion

Posted 6 years ago

“Very helpful staff.”

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Posted 6 years ago

Hi Thank you for taking the time to write a review. It is great to hear you were happy with our service. Kind Regards Vuzion

Posted 6 years ago

“Great service!”

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(Support) - Posted 6 years ago

Hi That’s good to hear, thank you for reviewing Vuzion. Kind Regards Vuzion

Posted 6 years ago

“Passed through to support from the Vuzion sales line, Issue handled extremely professionally and expectations set at the start. Another great job from Vuzion.”

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(Support) - Posted 6 years ago

Hi Thank you for your kind words, we are extremely happy to hear you were pleased with the service provided by our support team. Please do let us know if there is anything else we can help you with. Kind Regards Vuzion

Posted 6 years ago

“All handle smoothly after delay in initially handling the email sent”

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(Support) - Posted 6 years ago

Hi Jonathan Thank you for your feedback. Regards, Vuzion

Posted 6 years ago

“Joshua very professional and helpful - thank you”

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(Support) - Posted 6 years ago

Hi Sharon Good to hear, thank you for reviewing Vuzion and you were pleased with the support provided by Joshua. Regards,

Posted 6 years ago

“As a Vuzion Partner of just over 24 months, we have found them to be an extremely valuable resource in growing our Office 365 tenancies and providing support for complex migrations, whether to Exchange Online, SharePoint Online or the Azure Cloud. In particular the technical skills and knowledge of Oliver Moazzezi never fail to impress with Adam Harper providing a very competent backup. Oliver was especially impressive during a recent engagement to deploy Exchange Hybrid as part of an Office 365 migration for a 1300 seat customer. Ian Hill is both personable and knowledgeable, which makes him a great Account Manager with no request being too small. He is the perfect interface between the different resources at Vuzion and we know that Ian will facilitate any request and ensure we get the best possible outcome. Thanks Vuzion.”

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Posted 6 years ago

Hi Ian Thank you so much for your kind review, we are very glad to hear you were happy with the service and information provided by Oli, Adam and Ian. If there is anything else we can help you with then please do contact us. Regards, Vuzion

Posted 6 years ago

“I have found Vuzion to be an incredibly value resource. I have worked closely with Chris Hoard to transition iSalon from a traditional on premise company to a fully cloud installation, fully utilizing the power of Office365. I would have no hesitation in recommending Vuzion.”

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Posted 6 years ago

Hi Ryan Thank you so much for taking the time to write us a review. We are delighted to hear that you were happy with the service provided by Chris and the Vuzion team. Please do not hesitate to contact us if there is anything else we can help with. Kind Regards Vuzion

Posted 6 years ago

“Chased 3 times. Both issues unresolved. Issue 1: Cobweb unable to advise. Issue 2: Cobweb unable to advise. Had to contact account manager to escalate.”

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(Support) - Posted 6 years ago

Hi Paul Thank you so much for taking the time to write Vuzion a review, we appreciate your honest feedback, we are currently looking into your issue and our team will contact you to discuss further. Kind Regards Vuzion

Posted 6 years ago

“As usual, very good support from knowledgeable technician.”

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(Support) - Posted 6 years ago

Hi Martin Thank you for your feedback, we really appreciate you taking the time to leave a review. Please let us know if you require anything else. Kind Regards Vuzion

Posted 6 years ago

“Chris Hoard especially has been a wealth of invaluable knowledge. Always helpful and willing.”

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Posted 6 years ago

Hi Darren Thank you for taking the time to write a review. We are very pleased you were happy with the service provided by Chris. Kind Regards Vuzion

Posted 6 years ago

“By being very helpful and demonstrating expert knowledge.”

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Posted 6 years ago

“All the staff at Vuzion are always so helpful and knowledgeable. Chris Hoard seems to know everything about Microsoft, he is a fountain of invaluable information and answers. Darren Roberts and Craig Gordon have also been great in coaching us to maximise our potential as a Microsoft CSP.”

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Posted 6 years ago

Hi Stephen Thank you for your kind words, we are extremely happy to hear you were pleased with the serviced provided by Chris, Darren and Craig. Please do let us know if there is anything else we can help you with. Kind Regards Vuzion

Posted 6 years ago

“A document with an overview of the entire process of onboarding a customer, and which portals are used for what, would be incredibly helpful.”

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(New Partner) - Posted 6 years ago

“Very efficient. It is still ongoing but confident we will get the result we are looking for.”

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(Support) - Posted 6 years ago

Hi Karen Thank you for your feedback. Regards, Vuzion

Posted 6 years ago

“Chris Hoard has been a great support in providing solutions to our clients”

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Posted 6 years ago

Hi Sriram Thank you for your review, we are very glad to hear you were happy with the service provided by Chris. If there is anything else we can help you with then please do contact us. Regards, Vuzion

Posted 6 years ago

“You have provided me with a workaround fix. No mention of a permanent fix. Quite evidentally, even if you're not to blame, it is a problem on your end. I have been given a registry edit as the only way to fix this, however it was explained that it is at our own risk and that yourselves will take no blame if things go wrong. If something negative does happen, I don't believe that we should be blamed - it is a fix distributed by yourselves (the only fix), however as the only fix it is something we may NEED to implement to have users working as needed. Is this going to effect all our shared customers? Is there going to be a permanent fix? The person I spoke to on the telephone roughly 20 minutes ago was helpful, so I am very thankful to him. Other than that, I feel the service was poor. Have a naggy feeling that this is going to effect several clients and we would have had no knowledge on the problem.”

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(Support) - Posted 6 years ago

Infinigate Cloud is rated 4.8 based on 2,397 reviews