Infinigate Cloud Reviews

Name: Infinigate Cloud
Address: Infinigate Cloud Limited, Delme 3, Delme Place, Cams Hall, Fareham, Hampshire
Rating: 4.79

4.8 Rating 2,363 Reviews

96 %

of reviewers recommend Infinigate Cloud

Company Reviews

Metrics

Info

4.8

Based on 2,363 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Infinigate Cloud:

A UK and Republic of Ireland award-winning value-add cloud distributor and Microsoft CSP Indirect Provider

Helping cloud resellers, MSPs, SIs and ISVs build a long-term, profitable, future-proof business.

We deliver best-of-breed, hand-picked cloud solutions through our unique partner ecosystem, supported by technical skills enablement, professional and go-to-market services, to ensure the best possible foundation for helping partners build and develop a future-proof business.

Founded in 2016, Infinigate Cloud leverages years of delivery, management, and support experience across a range of cloud services from partners which include Acronis, AvePoint, BitTitan, Microsoft, Mimecast, and many others.

Phone:

0345 249 3303

Email:

partners@infinigate.cloud

Location:

Infinigate Cloud Limited, Delme 3, Delme Place,
Cams Hall,
Fareham
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

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“Good. Use of shared screens was effective.”

Helpful Report

(Support) - Posted 5 years ago

Hi Thank you for your review, we really appreciate your feedback. Kind regards Vuzion

Posted 5 years ago

“Fast response!”

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(Support) - Posted 5 years ago

Hi Martyn Thank you for taking the time to write a review. Kind Regards Vuzion

Posted 5 years ago

“Evan was unable to explain the reason that office 365 and the cobweb portal does not show the same license count. I felt some aggression in his voice and it wasn't a pleasant experience.”

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(Support) - Posted 5 years ago

Hi Thank you for taking the time to write a review. We are very sorry to hear your experience didn’t meet your expectations on this occasion. If you would like to discuss this further please contact our customer relations team on 0345 223 9000 option 5 or via email at customerrelations@cobweb.com Kind Regards Vuzion

Posted 5 years ago

“Always responsive and helpful.”

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(Support) - Posted 5 years ago

Hi Holly We are pleased to hear that. Thank you for your review. Kind Regards Vuzion

Posted 5 years ago

“Thank you for your help”

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(Support) - Posted 5 years ago

Hi Mika Thank you for your 5 star review. Have a great day! Kind regards Vuzion

Posted 5 years ago

“The initial response to my query took too long but when Alex Hazeldine got involved he helped to speed things along very quickly and Brandon Ridgwell was very efficient too. But I can't rate the initial response as good because no one got back to me, I had to chase after a week. Once it got started, the response time was great. thank you.”

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(Support) - Posted 5 years ago

Hi Joanne We are sorry we have not provided our best service on this occasion. Please be assured we do our best to constantly improve our customer service and offer the best support. We appreciate your honest feedback. Regards, Vuzion

Posted 5 years ago

“Very helpful and quick response I am happy with the resolution”

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(Support) - Posted 5 years ago

Hi Emie We are really pleased to hear that, thank you for your review. Please do let us know if you require anything further. Kind Regards Vuzion

Posted 5 years ago

“All very good and efficient.”

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(Support) - Posted 5 years ago

Hi Karen We are pleased to hear you were happy with the service provided by our support team. Please do let us know if we can help with anything else. Kind regards Vuzion

Posted 5 years ago

“Very quick turn-around. Happy with the result. Thanks guys!”

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(New Customer) - Posted 5 years ago

Hi We are happy to hear that, many thanks for your review. Kindest regards Vuzion

Posted 5 years ago

“Very helpful and quick with updates.”

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(Support) - Posted 5 years ago

Hi Chris Thank you for your review. We really appreciate your feedback. Kind regards Vuzion

Posted 5 years ago

“As usual wonderful service! Quick, relevant and always happy to help! :)”

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(Support) - Posted 5 years ago

Hi Freya Thank you for your kind words. We are delighted to hear you were pleased with the service provided by our support team. Kind regards Vuzion

Posted 5 years ago

“Quick and accurate response.”

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(Support) - Posted 5 years ago

Hi That is great to hear. Thank you for your review. Kind regards Vuzion

Posted 5 years ago

“Quick response, kept me informed and fixed within a few days over the weekend.”

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(Support) - Posted 5 years ago

Hi Holly Thank you for your feedback, we're happy to hear you have been pleased with the service provided. Vuzion

Posted 5 years ago

“as always very helpful and knowledgeable.”

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(Support) - Posted 5 years ago

Hi Susan Great to hear. Thank you for taking the time to review Vuzion. Regards,

Posted 5 years ago

“Very helpful team and they kept me up to date with what was happening all the way through. Really glad they were able to help as Microsoft partner support kept us on hold for around 5 hours!”

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(Support) - Posted 5 years ago

Hi Chris Thank you for your 5 star review. Regards, Vuzion

Posted 5 years ago

“Thank you Declan for your time on this issue”

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(Support) - Posted 5 years ago

Hi Bradley Thank you for your feedback, we are happy to hear you were pleased with the support provided by Declan. Regards, Vuzion

Posted 5 years ago

“Great service”

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(Support) - Posted 5 years ago

Hi Thank you for your 5 star review! Kind Regards Vuzion

Posted 5 years ago

“Thank you for your quick and kind support, Oliver.”

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(Support) - Posted 5 years ago

Hi Rie Thank you for your feedback, we're happy to hear you have been pleased with the service provided by Oliver. Regards, Vuzion

Posted 5 years ago

“Got back to me within 24 hours as was very friendly and got me the answer I needed :)”

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(Support) - Posted 5 years ago

Hi Freya We are delighted to hear you were pleased with the service provided by our support team. Please do let us know if we can help further. Kind regards Vuzion

Posted 5 years ago

“Very fast and efficient, thank you.”

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(Support) - Posted 5 years ago

Hi James We really appreciate your feedback! Thank you for taking the time to write a review. Kind regards Vuzion

Posted 5 years ago

Infinigate Cloud is rated 4.8 based on 2,363 reviews