Infinigate Cloud Reviews

Name: Infinigate Cloud
Address: Infinigate Cloud Limited, Delme 3, Delme Place, Cams Hall, Fareham, Hampshire
Rating: 4.79

4.8 Rating 2,397 Reviews

96 %

of reviewers recommend Infinigate Cloud

Company Reviews

Metrics

Info

4.8

Based on 2,397 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Infinigate Cloud:

A UK and Republic of Ireland award-winning value-add cloud distributor and Microsoft CSP Indirect Provider

Helping cloud resellers, MSPs, SIs and ISVs build a long-term, profitable, future-proof business.

We deliver best-of-breed, hand-picked cloud solutions through our unique partner ecosystem, supported by technical skills enablement, professional and go-to-market services, to ensure the best possible foundation for helping partners build and develop a future-proof business.

Founded in 2016, Infinigate Cloud leverages years of delivery, management, and support experience across a range of cloud services from partners which include Acronis, AvePoint, BitTitan, Microsoft, Mimecast, and many others.

Phone:

0345 249 3303

Email:

partners@infinigate.cloud

Location:

Infinigate Cloud Limited, Delme 3, Delme Place,
Cams Hall,
Fareham
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

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“Excellent thanks”

Helpful Report

(Support) - Posted 4 years ago

Thank you!

Posted 4 years ago

“Superb help - found exact cause very quickly and couldn't have been more helpful.”

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(Support) - Posted 4 years ago

Hi Mike, Really pleased to hear this, thank you for leaving a review!

Posted 4 years ago

“Initial response was both quick and thorough. Great service so far”

Helpful Report

(Support) - Posted 4 years ago

Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our Support Team. Please do let us know if there is anything else we can help you with.

Posted 4 years ago

“Brilliant support, thank you!”

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(Support) - Posted 4 years ago

Really pleased to hear this. Thank you for taking the time to review Vuzion!

Posted 4 years ago

“Quick at responding and resolving.”

Helpful Report

(Support) - Posted 4 years ago

Thank you, glad to hear it!

Posted 4 years ago

“Hi there - great service - but the underlying issue we periodically experience is a bit annoying: that the service we connect to goes down and we are not informed and have to raise it to you. As this is customer impacting it is not good for us But have a nice lock down! Cheers”

Helpful Report

(Support) - Posted 4 years ago

Hello, Thank you for your review, we will be in contact to address this. Stay safe!

Posted 4 years ago

“Didn't originally get any response that the issue had been resolved.”

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(Support) - Posted 4 years ago

Hello, Thank you for your feedback, we will review this internally.

Posted 4 years ago

“I have always enjoyed interacting withThe Team at Vuzion; there's no BS or flannel it's good, straightforward advice and support”

Helpful Report

(New Customer) - Posted 4 years ago

That's really good to hear - thank you for your review and feedback.

Posted 4 years ago

“Alan dealt with our Azure quickly & professionally, thanks Alan”

Helpful Report

(Support) - Posted 4 years ago

Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Alan and for your continued custom.

Posted 4 years ago

“Good CSP support”

Helpful Report

(Support) - Posted 4 years ago

Thank you so much for taking the time to write a review. We use this feedback to ensure we constantly strive to improve our customer service. Please do contact us if there is anything else we can help you with.

Posted 4 years ago

“Excellent support :)”

Helpful Report

(Support) - Posted 4 years ago

We are happy to hear that, many thanks for your review. Have a good day!

Posted 4 years ago

“The case was raised very quickly and the support team over the phone were very polite when we called to ensure the case was being handled”

Helpful Report

(Support) - Posted 4 years ago

Thank you so much for taking the time to write a review. We are delighted to hear you were pleased with our service. We constantly strive to improve our partner experience and offer the best support to our partners. Please do contact us if there is anything else, we can help you with.

Posted 4 years ago

“Oliver came back quickly with technical feedback, thank you”

Helpful Report

(Support) - Posted 4 years ago

Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our Support Team. Please do let us know if there is anything else we can help you with.

Posted 4 years ago

“Always had great support from both technical and sales side, and have regular contact with team memebers. Cameron does a great job of keeping us up to date and making sure we get the help we need.”

Helpful Report

(New Customer) - Posted 4 years ago

Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Cameron.

Posted 4 years ago

“Very useful discussion with Jamie - thank you. But wouldn't have been necessary if the invoice and its format had made sense.”

Helpful Report

(Support) - Posted 4 years ago

Hello Julie, Thank you for your feedback, we will raise this internally to seek improvements.

Posted 4 years ago

“Very happy”

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(Support) - Posted 4 years ago

Hi Andy, Really pleased to hear this. Let us know if you require any further assistance.

Posted 4 years ago

“very helpful”

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(Support) - Posted 4 years ago

Thank you!

Posted 4 years ago

“After engaging with MS Support directly and not getting the required support, I reached out to Vuzion support where Alan was able to work through the issue with me and resolve the issue. Many thanks for this, as I had spent 2 days engaged with MS Support and got nowhere.”

Helpful Report

(Support) - Posted 4 years ago

Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by Alan. Please do let us know if there is anything else we can help you with.

Posted 4 years ago

“Thanks to Oliver for his prompt response on this ticket. Some of what he suggested helped point me in the right direction. The issue was on the SonicWall. Thanks again to Vuzion support.”

Helpful Report

(Support) - Posted 4 years ago

We are glad Oliver was able to assist. Please do contact us if there is anything else we can help you with!

Posted 4 years ago

“Very Good, Great”

Helpful Report

(Support) - Posted 4 years ago

Posted 4 years ago

Infinigate Cloud is rated 4.8 based on 2,397 reviews