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Infinigate Cloud Reviews

4.8 Rating 2,308 Reviews
96 %
of reviewers recommend Infinigate Cloud
4.8
Based on 2,308 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Infinigate Cloud Reviews

About Infinigate Cloud:

A UK and Republic of Ireland award-winning value-add cloud distributor and Microsoft CSP Indirect Provider

Helping cloud resellers, MSPs, SIs and ISVs build a long-term, profitable, future-proof business.

We deliver best-of-breed, hand-picked cloud solutions through our unique partner ecosystem, supported by technical skills enablement, professional and go-to-market services, to ensure the best possible foundation for helping partners build and develop a future-proof business.

Founded in 2016, Infinigate Cloud leverages years of delivery, management, and support experience across a range of cloud services from partners which include Acronis, AvePoint, BitTitan, Microsoft, Mimecast, and many others.

Phone:

0345 249 3303

Email:

partners@infinigate.cloud

Location:

Infinigate Cloud Limited, Delme 3, Delme Place,
Cams Hall,
Fareham
Hampshire
PO16 8UX

Anonymous
Anonymous  // 01/01/2019
Reece Gohil has been working with us to on-board our clients to CSP, he has been very helpful with the whole process, he has also helped with connecting us with Microsoft to work towards becoming silver partners! Looking forward to building my relations with Vuzion and working with them on a long term basis!
Helpful Report
Posted 5 years ago
Hi Bharat Thank you so much for your kind words. We are extremely pleased to hear you are happy with the service provided by Reece. Kind Regards Vuzion
Posted 5 years ago
Great, no issue at all
Helpful Report
(Support) - Posted 5 years ago
Hi Thank you for your 5 star review. Kind regards Vuzion
Posted 5 years ago
Thank you Oliver for the quick support! Much appreciated.
Helpful Report
(Support) - Posted 5 years ago
Hi Jean We are extremely pleased to hear you were happy with the service provided by Oliver. Please do let us know if we can help with anything else. Kind regards Vuzion
Posted 5 years ago
quickly resolved
Helpful Report
(Support) - Posted 5 years ago
Hi John That is great to hear. Thank you for your review. Kind regards Vuzion
Posted 5 years ago
Great support - my main account manager is Darren Roberts. Darren has been very supportive of our business growth and our development as a CSP partner. He has ensured that we have had access to CSP support materials / events and has also introduced us to other Vusion partners and on occasions new business opportunities. Darren is also very supportive of our end clients and also involves Craig Gordon when necessary - both enhance the strength of our business propositions. We are very happy with Vusion, however sometimes support is not as responsive as I'd like. I suspect however that you are very busy. If possible I would like a facility to log an enquiry so that issues can be logged and tracked.
Helpful Report
Posted 5 years ago
Hi Tony Thank you very much for your kind words. We are delighted to hear you are pleased with the service provided by Darren and really appreciate your feedback. Kind regards Vuzion
Posted 5 years ago
Good. Use of shared screens was effective.
Helpful Report
(Support) - Posted 5 years ago
Hi Thank you for your review, we really appreciate your feedback. Kind regards Vuzion
Posted 5 years ago
Fast response!
Helpful Report
(Support) - Posted 5 years ago
Hi Martyn Thank you for taking the time to write a review. Kind Regards Vuzion
Posted 5 years ago
Evan was unable to explain the reason that office 365 and the cobweb portal does not show the same license count. I felt some aggression in his voice and it wasn't a pleasant experience.
Helpful Report
(Support) - Posted 5 years ago
Hi Thank you for taking the time to write a review. We are very sorry to hear your experience didn’t meet your expectations on this occasion. If you would like to discuss this further please contact our customer relations team on 0345 223 9000 option 5 or via email at customerrelations@cobweb.com Kind Regards Vuzion
Posted 5 years ago
Always responsive and helpful.
Helpful Report
(Support) - Posted 5 years ago
Hi Holly We are pleased to hear that. Thank you for your review. Kind Regards Vuzion
Posted 5 years ago
Thank you for your help
Helpful Report
(Support) - Posted 5 years ago
Hi Mika Thank you for your 5 star review. Have a great day! Kind regards Vuzion
Posted 5 years ago
The initial response to my query took too long but when Alex Hazeldine got involved he helped to speed things along very quickly and Brandon Ridgwell was very efficient too. But I can't rate the initial response as good because no one got back to me, I had to chase after a week. Once it got started, the response time was great. thank you.
Helpful Report
(Support) - Posted 5 years ago
Hi Joanne We are sorry we have not provided our best service on this occasion. Please be assured we do our best to constantly improve our customer service and offer the best support. We appreciate your honest feedback. Regards, Vuzion
Posted 5 years ago
Very helpful and quick response I am happy with the resolution
Helpful Report
(Support) - Posted 5 years ago
Hi Emie We are really pleased to hear that, thank you for your review. Please do let us know if you require anything further. Kind Regards Vuzion
Posted 5 years ago
All very good and efficient.
Helpful Report
(Support) - Posted 5 years ago
Hi Karen We are pleased to hear you were happy with the service provided by our support team. Please do let us know if we can help with anything else. Kind regards Vuzion
Posted 5 years ago
Very quick turn-around. Happy with the result. Thanks guys!
Helpful Report
(New Customer) - Posted 5 years ago
Hi We are happy to hear that, many thanks for your review. Kindest regards Vuzion
Posted 5 years ago
Very helpful and quick with updates.
Helpful Report
(Support) - Posted 5 years ago
Hi Chris Thank you for your review. We really appreciate your feedback. Kind regards Vuzion
Posted 5 years ago
As usual wonderful service! Quick, relevant and always happy to help! :)
Helpful Report
(Support) - Posted 5 years ago
Hi Freya Thank you for your kind words. We are delighted to hear you were pleased with the service provided by our support team. Kind regards Vuzion
Posted 5 years ago
Quick and accurate response.
Helpful Report
(Support) - Posted 5 years ago
Hi That is great to hear. Thank you for your review. Kind regards Vuzion
Posted 5 years ago
Quick response, kept me informed and fixed within a few days over the weekend.
Helpful Report
(Support) - Posted 5 years ago
Hi Holly Thank you for your feedback, we're happy to hear you have been pleased with the service provided. Vuzion
Posted 5 years ago
as always very helpful and knowledgeable.
Helpful Report
(Support) - Posted 5 years ago
Hi Susan Great to hear. Thank you for taking the time to review Vuzion. Regards,
Posted 5 years ago
Very helpful team and they kept me up to date with what was happening all the way through. Really glad they were able to help as Microsoft partner support kept us on hold for around 5 hours!
Helpful Report
(Support) - Posted 5 years ago
Hi Chris Thank you for your 5 star review. Regards, Vuzion
Posted 5 years ago
Infinigate Cloud is rated 4.8 based on 2,308 reviews