Infinigate Cloud Reviews

Name: Infinigate Cloud
Address: Infinigate Cloud Limited, Delme 3, Delme Place, Cams Hall, Fareham, Hampshire
Rating: 4.78

4.8 Rating 2,304 Reviews

96 %

of reviewers recommend Infinigate Cloud

Company Reviews

Metrics

Info

4.8

Based on 2,304 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Infinigate Cloud:

A UK and Republic of Ireland award-winning value-add cloud distributor and Microsoft CSP Indirect Provider

Helping cloud resellers, MSPs, SIs and ISVs build a long-term, profitable, future-proof business.

We deliver best-of-breed, hand-picked cloud solutions through our unique partner ecosystem, supported by technical skills enablement, professional and go-to-market services, to ensure the best possible foundation for helping partners build and develop a future-proof business.

Founded in 2016, Infinigate Cloud leverages years of delivery, management, and support experience across a range of cloud services from partners which include Acronis, AvePoint, BitTitan, Microsoft, Mimecast, and many others.

Phone:

0345 249 3303

Email:

partners@infinigate.cloud

Location:

Infinigate Cloud Limited, Delme 3, Delme Place,
Cams Hall,
Fareham
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

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“Issue was sorted within a working day”

Helpful Report

(Support) - Posted 2 years ago

“Working with Vuzion over the years I have had a number of interactions with Rob Gray, during which time I have always been impressed with his approach, knowledge and professionalism. When I was asked if I had any preference in selecting a new account manager, Rob was the obvious choice. Rob has been our account manager for a matter of weeks but is already making a difference. The key differentiator is that Rob is proactive, and it comes across that he really wants his partners to succeed, he seeks to understand what we need, what we want, what our challenges are and not just looking for an upsell opportunity, in other words Rob adds value.”

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(New Customer) - Posted 2 years ago

“Really appreciated, superb, personal help.”

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(Support) - Posted 2 years ago

“Rob is always very responsive when we are looking for assistance and importantly is proactive in trying to assist in our business development.”

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(New Customer) - Posted 2 years ago

“Rob provides perfect levels of contact, and relevant information and doesn't simply pass information to me that has no relevance. This is very important in a time of information overload. as the saying goes less is more! keep it up.”

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(New Customer) - Posted 2 years ago

“Fast support and fixed straight away”

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(Support) - Posted 2 years ago

“Solution put in place. Happy”

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Posted 2 years ago

“Support was great”

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(Support) - Posted 2 years ago

“Quick response with needed information”

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(Support) - Posted 2 years ago

“Raihan is knowledgeable, approachable and very helpful during our interactions. Anytime we encounter issues he responds quickly, concisely, and is keen to rectify.”

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(New Customer) - Posted 2 years ago

“quick response and resolution”

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(Support) - Posted 2 years ago

“Declan was great in regards to our Backup Query. He went out of his way to ensure the communication channel was clear and was extremely comfortable having a call to further understand. Using initiative and calling allowed this to be resolved quicker than discussing over email - well done Dec!”

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(Support) - Posted 2 years ago

“Declan Escalated the issue quickly for me, keeping me posted during the process. 5*”

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(Support) - Posted 2 years ago

“I felt that this case could have been avoided if MS communicated clearer”

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(Support) - Posted 2 years ago

“Super quick response and fixed instantly. Very happy.”

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(Support) - Posted 2 years ago

“Thankyou Rob. You were extremely helpful giving advice on transferring a customer over to another distributor. And opening up the conversation to understand my Cyber Security advisory practice and explaining the new security solutions portfolio,”

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(New Customer) - Posted 2 years ago

“Instant answer to problem with two solutions offered.”

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(Support) - Posted 2 years ago

“Very supportive, appreciate the help raising the ticket before the licencing was in place”

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(Support) - Posted 2 years ago

“In depth response and good advice”

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(Support) - Posted 2 years ago

“Raihan has been great in supporting our growth and solutions plan. Knowledgeable and generally cares about how we succeed.”

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(New Customer) - Posted 2 years ago

Infinigate Cloud is rated 4.8 based on 2,304 reviews