Infinigate Cloud Reviews

Name: Infinigate Cloud
Address: Infinigate Cloud Limited, Delme 3, Delme Place, Cams Hall, Fareham, Hampshire
Rating: 4.79

4.8 Rating 2,353 Reviews

96 %

of reviewers recommend Infinigate Cloud

Company Reviews

Metrics

Info

4.8

Based on 2,353 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Infinigate Cloud:

A UK and Republic of Ireland award-winning value-add cloud distributor and Microsoft CSP Indirect Provider

Helping cloud resellers, MSPs, SIs and ISVs build a long-term, profitable, future-proof business.

We deliver best-of-breed, hand-picked cloud solutions through our unique partner ecosystem, supported by technical skills enablement, professional and go-to-market services, to ensure the best possible foundation for helping partners build and develop a future-proof business.

Founded in 2016, Infinigate Cloud leverages years of delivery, management, and support experience across a range of cloud services from partners which include Acronis, AvePoint, BitTitan, Microsoft, Mimecast, and many others.

Phone:

0345 249 3303

Email:

partners@infinigate.cloud

Location:

Infinigate Cloud Limited, Delme 3, Delme Place,
Cams Hall,
Fareham
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

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“Codes sent, all good.”

Helpful Report

(Support) - Posted 4 years ago

Good to hear, thank you!

Posted 4 years ago

“Stephen went above and beyond. Colleague of the Year material :) Many thanks.”

Helpful Report

(Support) - Posted 4 years ago

Hi Alastair, Thank you for the review, we're happy to hear Stephen went above and beyond!

Posted 4 years ago

“I needed both support and action, and I got both from Michael and Josh. The upgrade e-mails were long and confusing, some links weren't active, and when I tried to watch an embedded video it ran in a tiny screen, wouldn't enlarge or play on YouTube, and couldn't be found on Cobweb's YouTube listing. More problems for the upgrade than than the support team, though. Gordon McMillan”

Helpful Report

(Support) - Posted 4 years ago

Hi Gordon, Thank you for your feedback, we'll ensure this is passed onto our upgrade team.

Posted 4 years ago

“Very good informative service”

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(Support) - Posted 4 years ago

Hi Stephen, Thank you for the review, glad to hear we were able to support you so well!

Posted 4 years ago

“Very pleased with the support. Prompt help is vital for me as I am deaf and rely on e-mail to run my business. I am of an age where IT is difficult to keep up with. Detailed step by step help is invaluable.”

Helpful Report

(Support) - Posted 4 years ago

Hi Jane, Thank you for the review, glad we were able to help so sufficiently!

Posted 4 years ago

“My questions were answered very quickly and accurately with supporting information”

Helpful Report

(Support) - Posted 4 years ago

Thank you!

Posted 4 years ago

“We had an urgent issue, and Tahmid our account manager was happy to jump into calls with no notice and help get it resolved in quick time!”

Helpful Report

(New Customer) - Posted 4 years ago

Hi Tom, Really pleased to hear Tahmid was able to help so effectively! Thank you for the review.

Posted 4 years ago

“thank you!”

Helpful Report

(Support) - Posted 4 years ago

Hello Vytautas, No worries! Thank you for the review.

Posted 4 years ago

“Excellant support as always”

Helpful Report

(Support) - Posted 4 years ago

Hi Brian, Thank you for the review, really appreciate the feedback!

Posted 4 years ago

“Very promptly and efficiently completed”

Helpful Report

(Support) - Posted 4 years ago

Hi Matt, I am glad to hear we were able to help you so sufficiently!

Posted 4 years ago

“Quick reply”

Helpful Report

(Support) - Posted 4 years ago

Thank you!

Posted 4 years ago

“48 hours passed before my ticket was actioned and a ticket logged with MS. MS support simply sent me artucles to follow, which I'd already read. I resolved the issue myself with help from a colleagues in Typetec.”

Helpful Report

(Support) - Posted 4 years ago

Hello Alan, Thank you for your honest feedback, this will be followed up internally.

Posted 4 years ago

“Very good thank you”

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(Support) - Posted 4 years ago

Thank you!

Posted 4 years ago

“Very rapid response”

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(Support) - Posted 4 years ago

Thank you!

Posted 4 years ago

“Great support”

Helpful Report

(Support) - Posted 4 years ago

Thank you!

Posted 4 years ago

“The support from Michael Wight was very good due to the complexity of the issue and the patient as to sort the problem take around two days.”

Helpful Report

(Support) - Posted 4 years ago

Hi Joseph, Thank you for taking the time out to leave a review! We'll ensure the feedback is passed onto Michael.

Posted 4 years ago

“Very helpful and was able to fix all my problems”

Helpful Report

(Support) - Posted 4 years ago

Hi Mat, Thank you for the review, glad we were able to help so effectively!

Posted 4 years ago

“Although it took a while for customer support to come back to me (2 stars for that!) Daniel was excellent, polite, friendly abs efficient.”

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(Support) - Posted 4 years ago

Hi Kathleen, Thank you for your review, we'll ensure the feedback is passed on!

Posted 4 years ago

“A great course and a great teacher with good knowledge of the subject.”

Helpful Report

(Education) - Posted 4 years ago

Thank you!

Posted 4 years ago

“I've attended many Vuzion courses and they all have been beneficial for me personally and the company I work for”

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(Education) - Posted 4 years ago

Hi Alex, Really pleased to hear this, please do attend ones in the future!

Posted 4 years ago

Infinigate Cloud is rated 4.8 based on 2,353 reviews