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Infinigate Cloud Reviews

4.8 Rating 2,363 Reviews

96 %

of reviewers recommend Infinigate Cloud

Company Reviews

4.8

Based on 2,363 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Infinigate Cloud:

A UK and Republic of Ireland award-winning value-add cloud distributor and Microsoft CSP Indirect Provider

Helping cloud resellers, MSPs, SIs and ISVs build a long-term, profitable, future-proof business.

We deliver best-of-breed, hand-picked cloud solutions through our unique partner ecosystem, supported by technical skills enablement, professional and go-to-market services, to ensure the best possible foundation for helping partners build and develop a future-proof business.

Founded in 2016, Infinigate Cloud leverages years of delivery, management, and support experience across a range of cloud services from partners which include Acronis, AvePoint, BitTitan, Microsoft, Mimecast, and many others.

Phone:

0345 249 3303

Email:

partners@infinigate.cloud

Location:

Infinigate Cloud Limited, Delme 3, Delme Place,
Cams Hall,
Fareham
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick service.”

Helpful Report

(Support) - Posted 6 years ago

Hi Harry We are happy to hear that, many thanks for your review. Have a good day! Regards, Vuzion

Posted 6 years ago

“Oliver was amazing. Didn't have to give him an essay's worth of information and he managed to hit the nail right on the head and tell me exactly where the issue was. While the problem was with domain expiry - he obviously couldn't fix it. But he managed to point out the fault really quickly. You guys are definitely doing something right! Thank you.”

Helpful Report

(Support) - Posted 6 years ago

Hi Tiaan Thank you so much for your kind review, we are very glad to hear you were happy with the service provided by Oliver. If there is anything else we can help you with then please do contact us. Regards, Vuzion

Posted 6 years ago

“Another good experience with Vuzion, no complaints”

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(Support) - Posted 6 years ago

Hi Ian Thank you for your feedback Regards, Vuzion

Posted 6 years ago

“Top class service as always from the team at Vuzion”

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(Support) - Posted 6 years ago

Hi Ian We are happy to hear that, many thanks for your review. Have a good day! Regards, Vuzion

Posted 6 years ago

“Have two accounts for better manageability”

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(Support) - Posted 6 years ago

Hi Lewis Thank you for your feedback Regards, Vuzion

Posted 6 years ago

“The problem was resolved within 20mins of it being logged.”

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(Support) - Posted 6 years ago

Hi John Thank you for your feedback. Regards, Vuzion

Posted 6 years ago

“Very quick confirmation, told me exactly what was needed”

Helpful Report

(Support) - Posted 6 years ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Vuzion

Posted 6 years ago

“James was really helpful and knowledgeable. he deserves a payrise!”

Helpful Report

(Support) - Posted 6 years ago

Hi, Many thanks for your excellent feedback about James. It's great to hear when our team members are really making a difference. We'll make sure James and his line manager both receive a copy. Kind regards Vuzion

Posted 6 years ago

“Very quick and efficient service as usual.”

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(Support) - Posted 6 years ago

Hi Jean We are happy to hear that, many thanks for your review. Have a good day! Regards, Vuzion

Posted 6 years ago

“Thanks for your assistance”

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(Support) - Posted 6 years ago

Hi, Many thanks for your review. Kindest regards Vuzion

Posted 6 years ago

“Pleasant to talk to and knowledgeable on the subject.”

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(Support) - Posted 6 years ago

Hi David Thank you for your feedback Regards, Vuzion

Posted 6 years ago

“helpful and knowledgeable”

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(Support) - Posted 6 years ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Vuzion

Posted 6 years ago

“Good service”

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(Support) - Posted 6 years ago

Hi Paul Thank you for your feedback. Regards, Vuzion

Posted 6 years ago

“You didn't. I had to go direct to Symantec to get my fault resolved.”

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(Support) - Posted 6 years ago

Hi Lindsey, Thank you for your review - we really appreciate your feedback.  We have informed our Customer Relations team and they will contact you shortly. If there is anything else we can help you with, then please do let us know.

Posted 6 years ago

“Quick resolution to my question, thanks”

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(Support) - Posted 6 years ago

Hi Rick We are happy to hear that, many thanks for your review. Have a good day! Regards, Vuzion

Posted 6 years ago

“Simple resolution, fast response”

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(Support) - Posted 6 years ago

Hi Steve, Thank you for your feedback. Regards, Vuzion

Posted 6 years ago

“Very good concise help delivered very quickly”

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(Support) - Posted 6 years ago

Hi Mike We are happy to hear that, many thanks for your review. Have a good day! Regards, Vuzion

Posted 6 years ago

“no answer or resolution”

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(Support) - Posted 6 years ago

Hi Martin, So sorry to hear your experience was less than satisfactory, a member of our Vuzion team will be contacting you shortly to help with your request. Kind regards Vuzion

Posted 6 years ago

“You didn't really. I had to call to get something that really should happen automatically done. The guy on the phone was on it, but in reality it shouldn't have needed that call at all.”

Helpful Report

(Support) - Posted 6 years ago

Hi Matt Thank you for your review.  If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Vuzion

Posted 6 years ago

“Prompt resolution.”

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(Support) - Posted 6 years ago

Hi, We are happy to hear that, many thanks for the review. Kindest regards Vuzion

Posted 6 years ago

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Infinigate Cloud is rated 4.8 based on 2,363 reviews