Infinigate Cloud Reviews

Name: Infinigate Cloud
Address: Infinigate Cloud Limited, Delme 3, Delme Place, Cams Hall, Fareham, Hampshire
Rating: 4.79

4.8 Rating 2,353 Reviews

96 %

of reviewers recommend Infinigate Cloud

Company Reviews

Metrics

Info

4.8

Based on 2,353 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Infinigate Cloud:

A UK and Republic of Ireland award-winning value-add cloud distributor and Microsoft CSP Indirect Provider

Helping cloud resellers, MSPs, SIs and ISVs build a long-term, profitable, future-proof business.

We deliver best-of-breed, hand-picked cloud solutions through our unique partner ecosystem, supported by technical skills enablement, professional and go-to-market services, to ensure the best possible foundation for helping partners build and develop a future-proof business.

Founded in 2016, Infinigate Cloud leverages years of delivery, management, and support experience across a range of cloud services from partners which include Acronis, AvePoint, BitTitan, Microsoft, Mimecast, and many others.

Phone:

0345 249 3303

Email:

partners@infinigate.cloud

Location:

Infinigate Cloud Limited, Delme 3, Delme Place,
Cams Hall,
Fareham
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

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“excellent knowledge and service walked me through each step until resolved”

Helpful Report

(Support) - Posted 4 years ago

Hi Martin, Glad to hear the support team were able to support you so effectively. Thank you

Posted 4 years ago

“Thank you and the team for the support you provide us with the CSP side of the business, this is now an extremely important part of how we work and yourself and the Vuzion team you have behind you provide the service we look for. Lets hope next year has a bit more normality behind it.”

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(New Customer) - Posted 4 years ago

Hi Chris, Really happy to hear how we're able to support you and your business. Thank you for the review.

Posted 4 years ago

“Good support!”

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(Support) - Posted 4 years ago

Thank you!

Posted 4 years ago

“As always, truly grateful for the quick response and excellent service.”

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(Support) - Posted 4 years ago

Hi Martyn, Thank you for the positive feedback!

Posted 4 years ago

“Was very quick and helpfull”

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(Support) - Posted 4 years ago

Hi David, Thank you for the review, glad to hear we were able to help so sufficiently.

Posted 4 years ago

“A pleasure dealing with the Mimecast team - looking forward to re-engaging next year. Regards to all. Padraic.”

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(New Customer) - Posted 4 years ago

Hi Padraic, Thank you for the review, speak soon!

Posted 4 years ago

“Mr.Andrew hundled the email migration with very kindness. We could complete the migraton without any problems thanks to his effort.”

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(New Customer) - Posted 4 years ago

Hello Masafumi, Thank you for the feedback, we're glad to hear the migration went well!

Posted 4 years ago

“Good service as always - this time from Alex.”

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(Support) - Posted 4 years ago

Hi Andrew, This pleased to hear Alex was able to support you so well, we'll ensure this feedback is passed on.

Posted 4 years ago

“The upgrade in the service to which we have been migrated is really too complex for our needs. It suited this practice to have a fairly simply hosted service with the domain name. We are approaching retirement but this year have had many added pressures with the illness of our daughter. It did therefore cause me to panic when I opened your email which informed me that we would not receive further emails into our existing account and furthermore we were required to change our password. By the time I actually read your email the migration process was completed. Fortunately I was helped through all of this by your support mechanic Alex Luong. His patience in dealing with the reconfiguration was excellent. He did also spend time showing me how the help links in your email would/should have guided me through the process. These links are clearly very valuable but I should have been very lacking in confidence in trying to carry out the process myself and it would have caused me much anxiety. I am very grateful for the efficient way in which Alex dealt with the matter without being patronizing.”

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(Support) - Posted 4 years ago

Thank you, this will be reviewed internally and someone will contact you to discuss your feedback.

Posted 4 years ago

“Alex and the Vuzion team provide great engagement, and are always keeping us up to date with the latest vendor technology announcements and have a keen eye on what fits our MSP model. Additionally, their support team are great to work with and can always be relied on. Keep up the great work guys and congratulations on the CRN award!”

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(New Customer) - Posted 4 years ago

Thank you Tom, this is really encouraging to hear, we'll carry on providing good support!

Posted 4 years ago

“Rob was very helpful and informative. Looking forward to work with you.”

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(New Customer) - Posted 4 years ago

Hi Ajith, Thank you for taking the time to leave a review, we'll ensure this feedback is passed onto Rob.

Posted 4 years ago

“Response was quick and detailed. Got step-by-step action plan that allowed me to easily complete my request.”

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(New Customer) - Posted 4 years ago

Hello Arkadiusz, I am pleased to hear the support provided was so efficient. Thank you

Posted 4 years ago

“Quick response”

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(Support) - Posted 4 years ago

Hi Nick, Good to hear, thank you for taking the time out to leave a review.

Posted 4 years ago

“all very good thanks!”

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(New Customer) - Posted 4 years ago

Hi Andrew, Pleased to hear, thank you!

Posted 4 years ago

“I have now taken part in a number of key Microsoft training days and and have left feeling a lot more knowledgeable and empowered to complete daily tasks and management of not only our own environment but also and more importantly in a much better position to support our customer. The team are great and very approachable as well as go out of their way to continue educating outside of the class environment and course completion. this is a great asset and I will have no problem recommending them.”

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(Education) - Posted 4 years ago

Hello Phil, This is really encouraging to read and is exactly why we do these courses, please do keep an eye out for future courses!

Posted 4 years ago

“thank you the quick responses”

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(New Customer) - Posted 4 years ago

Thank you for taking the time to leave a review!

Posted 4 years ago

“Really well delivered pertinent and focused content. Always a worthwhile experience, accelerating your cloud proficiency and knowledge.”

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(Education) - Posted 4 years ago

Hello Alan, Really glad to hear you enjoyed the training so much, please do keep an eye out for other courses.

Posted 4 years ago

“A fantastic classroom experience. Great instructor.”

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(Education) - Posted 4 years ago

Thank you!

Posted 4 years ago

“Great support from Chris as usual :)”

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(Support) - Posted 4 years ago

Hi Kevin, Really pleased to hear this, we'll ensure the feedback is passed onto Chris!

Posted 4 years ago

“Thank you for the swift response on our queries”

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(Support) - Posted 4 years ago

Hello Rm, No worries! Thank you for the review.

Posted 4 years ago

Infinigate Cloud is rated 4.8 based on 2,353 reviews