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Infinigate Cloud Reviews

4.8 Rating 2,375 Reviews

96 %

of reviewers recommend Infinigate Cloud

Company Reviews

4.8

Based on 2,375 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Infinigate Cloud:

A UK and Republic of Ireland award-winning value-add cloud distributor and Microsoft CSP Indirect Provider

Helping cloud resellers, MSPs, SIs and ISVs build a long-term, profitable, future-proof business.

We deliver best-of-breed, hand-picked cloud solutions through our unique partner ecosystem, supported by technical skills enablement, professional and go-to-market services, to ensure the best possible foundation for helping partners build and develop a future-proof business.

Founded in 2016, Infinigate Cloud leverages years of delivery, management, and support experience across a range of cloud services from partners which include Acronis, AvePoint, BitTitan, Microsoft, Mimecast, and many others.

Phone:

0345 249 3303

Email:

partners@infinigate.cloud

Location:

Infinigate Cloud Limited, Delme 3, Delme Place,
Cams Hall,
Fareham
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From the moment of answering my call, Kimberly was excellent and most/very helpfull and knowledgeable.”

Helpful Report

(New Customer) - Posted 2 days ago

“Thanks to Kimberly for her sound and prompt advice”

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(New Customer) - Posted 1 week ago

“Not a reflection on Infinigate but we were passed around 6 or 7 Microsoft engineers. In the end gave up with Support and figured out how to do it ourselves.”

Helpful Report

(Support) - Posted 1 week ago

“Louis's diligence was outstanding during a licences provisioning error for a client. Helped with establishing the root cause and engaged relevant parties for a timely resolution.”

Helpful Report

(New Customer) - Posted 1 week ago

“excellent.”

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(Support) - Posted 1 week ago

“Inifini-gate has been very pro-active, getting me to the right people for the products concerned, and arranging demo's Ryan & Sophie are 2 people that spring to mind, the onboarding to N-Able was effortless, and the product just works, without complication!”

Helpful Report

(New Customer) - Posted 1 week ago

“Louis has been constantly helpful and quick to respond to questions and requests.”

Helpful Report

(New Customer) - Posted 1 week ago

“Great service”

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(New Customer) - Posted 2 weeks ago

“Being a new client both Dan Raven & Kimberly Toomer have gone above and beyond for me. Both eager to help, taking pestering calls and helping me get things done whilst it's all new. I cannot praise them enough and look forward to working with them as I onboard more. Thank you”

Helpful Report

(New Customer) - Posted 2 weeks ago

“Dan from the mimecast division has been amazing. Dan has support us and our customers to get us the best outcomes. Our Account managers are supportive and responsive.”

Helpful Report

(New Customer) - Posted 2 weeks ago

“As always, it's a pleasure working with Rob, very attentive and always helping us leverage our services with Infinigate and product supply.”

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(New Customer) - Posted 2 weeks ago

“Kimberley is excellent.”

Helpful Report

(New Customer) - Posted 2 weeks ago

“I cannot praise Valerie Wilson and Liam Hardie enough for their outstanding support. Liam conducted a training session on GROW, arranged by Valerie, and he was incredibly helpful, explaining everything in detail and he genuinely wanted to help me grow my business and expand the services I am offering to my clients. He was talking about all the available information and how I can utilise the platform to help me with my marketing. It is an amazing tool, and with the help of Liam he made is so clear and easy to understand. Infinigate has been the only partner truly supporting me on the marketing side, dedicating so much time to assist me. Valerie Wilson consistently keeps me updated and follows up diligently. If I could rate Liam and Valerie on a scale of 1 to 10, they’d get a 110!”

Helpful Report

(New Customer) - Posted 2 weeks ago

“Attentive and helpful, great people at Infinigate”

Helpful Report

(New Customer) - Posted 3 weeks ago

“Kimberley was fantastic to work with on our recent backup solution purchase. She was highly organised, responsive, and ensured the entire sales process was smooth and hassle-free. Her attention to detail and commitment to meeting our needs made a real difference.”

Helpful Report

(New Customer) - Posted 4 weeks ago

“Hi, Matt Latham always provides a really good service to us all at Koris. Thanks for your help Matt. Also, your service desk Team are every helpful.”

Helpful Report

(New Customer) - Posted 4 weeks ago

“I can't say enough good things about Valerie Wilson. If it were possible, I'd give her 10 stars! She's truly incredible, and it's clear that she genuinely cares about her clients and loves what she does. Valerie is always extremely helpful and consistently goes above and beyond to assist. She has been working with me to grow my business by providing ideas and valuable information, arranging trainings, and coordinating additional meetings with the support team to help with marketing materials and more.”

Helpful Report

(New Customer) - Posted 4 weeks ago

“I've consolidated all my customer Microsoft renewals with Infinigate Cloud because they've provided excellent support and guidance through all the Microsoft pricing changes. Kimberley Toomer has kept me informed of the latest changes and has been available to clearly answer any questions. Thanks also go to Stephen in their support team.”

Helpful Report

(New Customer) - Posted 4 weeks ago

“He's a proper canny kid”

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(New Customer) - Posted 4 weeks ago

“Matt Latham is fantastic. Always happy to jump on a call to help me with all my questions and will pull in the relevant subject matter experts when neccessary, or schedule a follow up call with them. Had a great session on Copilot Studio the other day, which has created a bit of a "side quest" for me, but we wouldn't be the MSP we are today without him.”

Helpful Report

(New Customer) - Posted 4 weeks ago

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Infinigate Cloud is rated 4.8 based on 2,375 reviews