Vufold Reviews

Name: Vufold
Address: Queens Court, Queens Avenue, Macclesfield, Queens Court, Queens Avenue, Macclesfield, Cheshire East
Rating: 4.80

4.8 Rating 1,898 Reviews

98 %

of reviewers recommend Vufold

4.8

Based on 1,898 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Vufold:

Vufold is a UK leading manufacturer and seller of bifold doors, sliding patio doors, French doors, front doors, windows and roof glazing.

Visit Website

Phone:

01625 442 899

Email:

sales@vufold.co.uk

Location:

Queens Court, Queens Avenue, Macclesfield,
Queens Court, Queens Avenue, Macclesfield
Cheshire East
SK10 2BN

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Anonymous

Steve Cartwright

Justine Mellor

514

Anonymous

Anonymous // 01/01/2019

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“Arrived very quickly, expertly off loaded and every item present in excellent condition.”

Helpful Report

Posted 3 years ago

“Very quick in processing our order and extremely helpful on the phone both before and after purchase. Good people to do business with I would say.”

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Posted 3 years ago

Dear Mick, Thank you for your kind review, and we are pleased to hear you are happy with the overall service received. Kind regards Vufold

Posted 3 years ago

“Very helpful and knowledgeable”

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Posted 3 years ago

Dear Neil, Thank you for your kind feedback. Kind regards Vufold

Posted 3 years ago

“Excellent set of doors, great quality, good instructions and super finish.”

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Posted 3 years ago

Dear Kevin, Thank you for your great review. We are delighted to hear how happy you are with the quality and finish of your doors, and thank you for feeding back how great the instructions are. It is nice to hear our hard work and efforts have not gone unnoticed. Thank you for rating Vufold 5 out of 5 stars. Kind regards Vufold

Posted 3 years ago

“Really helpful service and prompt and convenient delivery options. Sturdy packaging. Instructions very clear, which only a few small ambiguities that were easily ironed out on site (eg which way to fit the rubber gasket, differed slightly Vs instructions)”

Helpful Report

Posted 3 years ago

“The company was very easy to order from and the doors arrived exactly on time and as expected. I would certainly recommend them to my friends.”

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Posted 3 years ago

“Website was easy to use and gave detailed information. Ordering was easy and worked well. Delivered in a few days and quality was excellent. Easy to fit, all fitted within 3 hours and work very well.”

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Posted 3 years ago

Dear Ken, Thank you for your fantastic review. We are delighted to hear how pleased you are with the quality of your Vufold Aluminium Bifold doors, and thank you for sharing how easy they were to install. Kind regards Vufold

Posted 3 years ago

“What a fantastic product and great service 10 out of 10”

Helpful Report

Posted 3 years ago

Dear Graham, We are delighted to hear you are impressed with your doors and also the service received. Thank you for the 10 out of 10 rating. Kind regards Vufold

Posted 3 years ago

“I had a very pleasant experience buying my bifold door from Vufold. Everything was clear and I was kept updated on delivery dates and times. The quality of the doors is excellent, really beautifully made, and my doors look lovely. I employed a builder to fit them and he too was very impressed with the quality and clear instructions. There was even a spanner and a screwdriver of the correct size help with assembly. The blinds also came with a fitting tool and template which made them so easy to install. Customer service was excellent. I am very pleased I chose to use vufold and would use them again without hesitation.”

Helpful Report

Posted 3 years ago

Dear Moira, Thank you for your fantastic review. We really do appreciate you sharing your overall experience and it’s nice to know that all our hard work and efforts have not gone unnoticed. We are delighted to have worked with you in helping you achieve what you set out to do. Thank you again for choosing Vufold. Kind regards Vufold

Posted 3 years ago

“Running a building company you wish to install products that are cost effective, easy to fit and reliable. We have just installed our 6th set of Vufold timber bifolds over 3 years. Oak, grey and white. As long as the opening has been prepared correctly they are straightforward to install with the comprehensive instructions. Will definitely carry on recommending to customers who require the timber option.”

Helpful Report

Posted 3 years ago

Dear Martin, Thank you for your great review and we are pleased to hear that we have continued to meet your expectations in terms of price, ease of installation and reliability. We really do appreciate your repeat business and we look forward to working with you again in the future. Thank you for recommending Vufold. Kind regards Vufold

Posted 3 years ago

“The 1200 x2100 French Doors were installed OK following delivery at the agreed time by two friendly guys. My only crititsim is I will need to fit aluminium storm guards to the doors that I believe should have been supplied.”

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Posted 3 years ago

Dear John, Thank you for your review and we do appreciate the feedback. We are really pleased to hear everything went ok with your delivery and also the installation. The French doors you purchased should not require any additional items adding to the set other than what was originally supplied, however we are happy to discuss this further with you. Kind regards Vufold

Posted 3 years ago

“Excellent service”

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Posted 3 years ago

Glad you were happy with the service Joyce! Many thanks Creative doors

Posted 3 years ago

“Bought Vufold 3m External Bi-folds about 4 years, so went back to them for internal Bi-fold this year. Again, was not disappointed. Purchased the Inspire 1.8m and 1.5m Bi-folds. Service was first class, (special mention for Frankie in customer service) Product is well engineered and designed and is great value for money.”

Helpful Report

Posted 3 years ago

Dear David, Thank you for your kind review. We really do appreciate your repeat business, and we are pleased to hear we have delivered for you again in both the service and the quality of product received. Thank you again for the great feedback. Kind regards Vufold

Posted 3 years ago

“We are delighted with our door, service excellent, delivery prompt, it’s so nice to get what you wanted when you want it!”

Helpful Report

Posted 3 years ago

Dear Jacqueline, Thank you very much for your kind review. We are also delighted to hear how happy you are with your doors and that we also met your expectations with the service received. Kind regards Vufold

Posted 3 years ago

“Beautifully well made wooden bi-fold doors. Ordering was very easy, delivered on time in perfect condition, we had first class service from start to finish we couldn’t have asked for more.”

Helpful Report

Posted 3 years ago

Thanks for the excellent feedback Christine – really pleased to hear you are happy with your purchase and the service received. Many thanks Creative Doors

Posted 3 years ago

“Damaged doors abs the company will not return them. Don’t buy from the site”

Helpful Report

Posted 3 years ago

Dear Vanita, We are sorry that your experience has led you to leaving this review. You are correct in what you say regarding Vufold not accepting your return, we did try to explain our reasons in our previous communications, and we will try to add further clarity to this in our response below. Your order was dispatched from our warehouse and we did not receive notification of any damages until over 3 weeks following delivery. The image of the damage supplied appeared to show impact marks. We do have a 72 hour policy in place for checking of the goods and reporting any missing or damaged items, due to the length of time since receipt of your order to reporting the damage, we cannot accept any claims for damages of this nature. We did offer to review the costings on a replacement door for you. Regarding your cancellation request, from receipt of an order placed online or over the telephone, all customers have 14 days in which to notify us in writing if they wish to cancel their order and then 14 days from this date to return the goods to us. Unfortunately your request to cancel your order fell outside of this timescale. I am sorry if our handling of your query did not meet your expectations and please accept our apologies for any inconvenience caused. Kind regards Vufold

Posted 3 years ago

“Great product fairly simple to install shame delivery was short of hardware re delivered thenmissing door handles all sorted by James annoyed that I had to go out and get some more screws to finish install though. quality of finished product is excellent.”

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Posted 3 years ago

“On time and very good product”

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Posted 3 years ago

“Very good all arrived as requested,checked and everything was correct and no damage. The carpenter who fitted them found them very easy to install The only reason I gave them 4 stars is could of been a bit easier to adjust.”

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Posted 3 years ago

“The doors are well made and the after service support was good. would be good to have some installation videos to help understand the instructions a bit.”

Helpful Report

Posted 3 years ago

Vufold is rated 4.8 based on 1,898 reviews