Vufold Reviews

Name: Vufold
Address: Queens Court, Queens Avenue, Macclesfield, Queens Court, Queens Avenue, Macclesfield, Cheshire East
Rating: 4.80

4.8 Rating 1,898 Reviews

98 %

of reviewers recommend Vufold

4.8

Based on 1,898 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Vufold:

Vufold is a UK leading manufacturer and seller of bifold doors, sliding patio doors, French doors, front doors, windows and roof glazing.

Visit Website

Phone:

01625 442 899

Email:

sales@vufold.co.uk

Location:

Queens Court, Queens Avenue, Macclesfield,
Queens Court, Queens Avenue, Macclesfield
Cheshire East
SK10 2BN

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Anonymous

Steve Cartwright

Justine Mellor

514

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Yes it's fairly easy to assemble”

Helpful Report

Posted 8 years ago

“Elite bifolds look great, but let down by some less-than-accurate machining of the pre-drilled holes. Not a job stopper, but annoying. The installation instructions can be vague at times and I would suggest wrong at others. Why couldn't they supply colour photos of details rather than poor quality B&W drawings?”

Vufold 4 star review on 16th September 2016

Helpful Report

Posted 8 years ago

We are pleased you are happy with the doors. Thank you again for your feedback, we are in the process of reviewing our instructions and will see what amendments can be made. Our CNC machining offers good positional accuracy, however it is possible for errors to be made when locating/ aligning parts, this would ordinarily be picked up during Quality Control and again your comments will be fed back.

Posted 8 years ago

“Missing part supplied”

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Posted 8 years ago

“we were very pleased with the fast delivery and great quality of the product supplied.”

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Posted 8 years ago

“Customer service is great and very helpful answered all my questions and made it simple to understand. Massive thumbs up from the e-chat to ordering and delivery.”

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Posted 8 years ago

“Answered ininitial product enquiry / query promptly. Order delivered as requested.”

Helpful Report

Posted 8 years ago

“I would say excellent but theses internal doors were advertised as having draught seals, they have got seals apart from the bottom of the door which in my opinion is where most of the draught comes from. Very good doors but they need a seal at the bottom to become excellent doors!!”

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Posted 8 years ago

“Service excellent and telephone advice, not actually installed doors yet”

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Posted 8 years ago

“The door system was easy to order and delivered when expected. The joiners fitted them quickly and relatively easily with just minor adjustment to the pre manufactured markings. They now look absolutely great and seem very good quality. I would recommend them and use them again.”

Helpful Report

Posted 8 years ago

“great door , good service”

Helpful Report

Posted 8 years ago

“I would highly recommend Vufold''s fold flat internal doors. Your builder will need to make sure the structural opening suits and I'd suggest an experienced joiner needs to fit them. The staff are friendly on the phone; I called up numerous times with queries before placing the order. Delivery was received within 4days. Overall the doors and fittings are of a very good quality. We used a light Danish oil and the doors have really come to life. I will be telling friends and neighbours that the doors are bespoke solid oak; they would never know!”

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Posted 8 years ago

“Good product overall, though i would request that when you book something through the site for delivery to ireland, that help would be added to source delivery rather than an offer for refund instead.”

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Posted 8 years ago

“Rating would have been "Very good" were it not for a rather confusing issue regarding the online payment. Brilliant and attractive product.”

Helpful Report

Posted 9 years ago

“Everything arrived on time and all the components were included so a good start. Easy enough to assemble and install. However there were a couple of minor issues with some of the hinge cut-outs on the pivot door which meant that when adjusting the pivot bolt it rubbed against the door facing leaving small abrasion marks. The 10mm of wood above this cut-out and the top of the door also split and fell off when attaching the hinge. Finally, the locking mechanism cut-outs on the jamb were out by 10mm which meant I had to drill out more wood to line up the jamb locks with those on the door, leaving a gap on the jamb itself. But overall the feel is one of quality. However the company might want to check computer settings on the jig.”

Helpful Report

Posted 9 years ago

Thank you for your review and Vufold have tried to contact you to discuss further. We are very sorry that you have experienced these issues and we will be more than willing to replace the single door and jamb for you. After your kind suggestion, we have investigated further and checked our current stock however everything is correct. We are pleased to hear you are happy with the overall quality and please accept our apologies for any inconvenience caused.

Posted 9 years ago

“The internal doors look really good and fitted with no fuss. We have also installed some blinds on external doors we had fitted a couple of years ago - and I would highly recommend them, they look great and really finish our kitchen/diner beautifully. One downside, we ordered two sets of blinds but only one has turned up so we have had to rebook the fitter to return with the other set.”

Helpful Report

Posted 9 years ago

Thank you for your review and we are sorry for the mix up regarding the blinds installation. Although your blinds have now been fully installed the error still should not have occurred and please accept our apologies for any inconvenience caused. We are very pleased to hear you are happy with the look of your doors and blinds.

Posted 9 years ago

“The doors were top quality and good value but the after service was poor as I had to pay an extra £30 for items that were missing from delivery.”

Helpful Report

Posted 9 years ago

Thank you for your feedback and we are pleased to hear you are happy with your doors. The item was reported as missing 3 months after your delivery was completed and this is the reason the item was chargeable. We are sorry you are not happy with the outcome.

Posted 9 years ago

“Doors high quality and delivered on time. Doors give options to have rooms totally open plan or separated, with still giving impression of bigger space through glass. One criticism is instructions are slightly wrong with bottom pivot actually offset and a hinge on the finesse doors and therefore mounted within the bottom track which is unclear on instructions - one to watch out for. Other than that though fitted the doors myself and are absolutely fine. Really happy with end result.”

Helpful Report

Posted 9 years ago

“A beautiful door that is well crafted. My contractor said the door was fairly simple to install. After installing their will be a need to carry out a few adjustments but that is simple to do. I would definitely recommend Vufold for its service and quality of the door.”

Helpful Report

Posted 9 years ago

“good quality product and rapidly delivered, despite good packaging there was some minor damage on the doors on arrival.”

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Posted 9 years ago

“Comments as follows: - How about offering decent options for parliament hinges - No choice of handles and my customer wanted brass, not chrome - Decent quality if heavy They are good doors and I would use Vufold again - hope these comments are useful.”

Helpful Report

Posted 9 years ago

Vufold is rated 4.8 based on 1,898 reviews