Vufold Reviews

Name: Vufold
Address: Queens Court, Queens Avenue, Macclesfield, Queens Court, Queens Avenue, Macclesfield, Cheshire East
Rating: 4.80

4.8 Rating 1,898 Reviews

98 %

of reviewers recommend Vufold

4.8

Based on 1,898 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Vufold:

Vufold is a UK leading manufacturer and seller of bifold doors, sliding patio doors, French doors, front doors, windows and roof glazing.

Visit Website

Phone:

01625 442 899

Email:

sales@vufold.co.uk

Location:

Queens Court, Queens Avenue, Macclesfield,
Queens Court, Queens Avenue, Macclesfield
Cheshire East
SK10 2BN

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Original purchase of bifold door product very good , requested additional threshold component price £60 and due to £100 min order a delivery of £56.00 ,way over an acceptable price , staff totally not helpful , do not recommend them as a good supplier which has not shown good service practices”

Helpful Report

Posted 2 years ago

Hi Philip, Sorry to hear of your disappointment. As explained to you by one of the management team, we offer a 2 man home delivery service and we have a long standing relationship with our delivery company. From past experience when we have tried alternative delivery methods things have not gone to plan, causing further frustration and additional costs. Despite the potential risks, we did offer you an alternative delivery service or the option to have the item collected from our premises of which you declined and we didn't hear further from you until now. We are sorry if this did not meet your expectations, however we do feel we did all we could to assist you. Many thanks Vufold

Posted 2 years ago

“Both pre & post sales care was excellent. Answered all questions promptly and communicated regularly regarding delivery. Would use again for sure”

Helpful Report

Posted 2 years ago

Many thanks for the 5-star rating and thanks for sharing how pleased you are with the service received. Delighted to hear you would buy from us again. Kind regards Vufold

Posted 2 years ago

“Very efficient, quick service. Thank you”

Helpful Report

Posted 2 years ago

Hi Fiona, Thank you for rating us 5 out of 5-stars based on the service you received. Many thanks Vufold

Posted 2 years ago

“Excellent service”

Helpful Report

Posted 2 years ago

Many thanks for rating our service 5 out of 5 stars David! Best regards Vufold

Posted 2 years ago

“We visited the factory before we ordered as we wanted to see the doors before we bought. We were made to feel extremely welcome and valued and were given a full explanation in plain English. The doors have arrived and are excellently packed with extremely detailed and clear instructions.”

Helpful Report

Posted 2 years ago

Hi Alan, Many thanks for taking the time to share your experience - your kind comments are very much appreciated. Best regards Vufold

Posted 2 years ago

“Delivery on date to suit me, we’ll informed of delivery times and an absolutely quality product. Once the frame is in the component parts fit well after following detailed instructions. Definitely will be used on my next project”

Helpful Report

Posted 2 years ago

Hi Simon, We really appreciate you sharing how pleased you are with both the service and quality of product received - delighted to hear. We would be more than happy work with you again on any future projects. Kind regards Vufold

Posted 2 years ago

“Really helpful advice from someone on the phone before I ordered regarding the technical specifications. Realistic delivery date when I ordered so I knew what to expect and communication a few days in advance about the delivery time. I would recommend Vufold and the quality is better than a similar door I ordered a month earlier from a different company.”

Helpful Report

Posted 2 years ago

Thank you for sharing how pleased you were with the technical support you received - great to hear you are happy with the service and also the quality of our products when comparing them to others. Whilst there are cheaper products on the market, we are confident they would struggle in comparison to the quality and service we offer and thank you for not letting this go unnoticed. Kind regards Vufold

Posted 2 years ago

“Excellent service and prompt delivery again.”

Helpful Report

Posted 2 years ago

Hi Mark, Thank you for the 5-star rating - pleased to hear you are happy with the service received. Kind regards Vufold

Posted 2 years ago

“Excellent service from placing my order to delivery received regular updates. Very pleased with the internal doors. Carpenter installed them, the instructions were easy to follow. True to size and well made. Would recommend Vufold.”

Helpful Report

Posted 2 years ago

Many thanks for the fantastic review. We really appreciate you sharing how pleased you are with both the product and service received. Best regards Vufold

Posted 2 years ago

“Great buy, quick delivery great product, joiner installed it perfectly. Looks fab”

Helpful Report

Posted 2 years ago

Hi Lyn, Many thanks for sharing how pleased with everything you are - great to hear! Kind regards Vufold

Posted 2 years ago

“Website easy to navigate and order, kept up to date with progress, good communication and prompt and polite delivery.”

Helpful Report

Posted 2 years ago

Many thanks for your kind review and thank you for sharing how easy you found the order process. We would love to hear further from you once your project is complete. Kind regards Vufold

Posted 2 years ago

“looks like a good product and so far, excellent service”

Helpful Report

Posted 2 years ago

Many thanks for the 5-star review - pleased to hear you are happy with the product and service received. Best regards Vufold

Posted 2 years ago

“Service has been excellent. Its worth visiting the show room you can see the quality of their products we ordered bi fold doors and blinds. Doors was delivered very quickly. Delivery with a smile. Can't comment how they are to hang as we havnt done this. They do look straight forward. Very happy with the product.”

Helpful Report

Posted 2 years ago

Hi Tina, Thank you for taking the time to share how pleased you are with the service received, and we look forward to hearing further from you once you have installed your doors. Many thanks Vufold

Posted 2 years ago

“Thank you. Arrived well wrapped and my son who has his own window and fire door company fitted it. He was very impressed with quality and the range of supplied fittings. We are very pleased with doors to date. Only been in 1 day but look and work brilliantly thank you Vufold.”

Helpful Report

Posted 2 years ago

Many thanks for the great review Phil and thank you for sharing how impressed your son also was with the quality. Kind regards Vufold

Posted 2 years ago

“We purchased two lots of Bi fold doors from Vufold doors last year, one external and a 6ft E wide internally, and after the twelve month they have been fitted they still work and look like new - very satisfied with the quality and the customer service was brilliant, but mostly they look beautiful.”

Helpful Report

Posted 2 years ago

Hi Tracey, We are delighted to hear how satisfied you are with the quality of both your internal and external bifold doors and thank you for sharing how pleased you are with the service received. Many thanks Vufold

Posted 2 years ago

“Ordered with ease, arrived quickly. Yet to install but will be fine.”

Helpful Report

Posted 2 years ago

Thank you for rating our service 5 out of 5 stars. We would be delighted to hear further from you once you have completed your project. Many thanks Vufold

Posted 2 years ago

“Very good service and delivery times very good would definitely use them again”

Helpful Report

Posted 2 years ago

Many thanks for the great feedback - really pleased to hear you are happy with the service received. Kind regards Vufold

Posted 2 years ago

“Delivered on time with care, not installed yet.”

Helpful Report

Posted 2 years ago

Hi Ian, Thank you for your 5-star review - great to hear you are happy with the service received. Please kindly let us know how you get on with your installation / project. Many thanks Vufold

Posted 2 years ago

“Ordered the internal bifold son Thursday and were delivered on Tuesday. Excellent service and the doors are due to be fitted this coming Saturday”

Helpful Report

Posted 2 years ago

Hi Mark, Thank you for your review and thank you also for sharing how happy you are with the service received. We would be delighted to hear further from you once your installation has been completed. Many thanks Vufold

Posted 2 years ago

“Just received the doors and so far the service has been excellent. Queries answered, quick delivery (carried up our lane as access is limited) and great follow up. All the parts have been located so looking forward to installing the doors. The quality of everything looks great.”

Helpful Report

Posted 2 years ago

Hi David, Thank you for your kind review. We really appreciate you feeding back how pleased you are with the service received and thank you for also letting us know that you are happy with the quality. We would love to hear further from you once you have installed your doors and completed your project. Kind regards Vufold

Posted 2 years ago

Vufold is rated 4.8 based on 1,898 reviews