Vufold Reviews

Name: Vufold
Address: Queens Court, Queens Avenue, Macclesfield, Queens Court, Queens Avenue, Macclesfield, Cheshire East
Rating: 4.80

4.8 Rating 1,869 Reviews

98 %

of reviewers recommend Vufold

4.8

Based on 1,869 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Vufold:

Vufold is a UK leading manufacturer and seller of bifold doors, sliding patio doors, French doors, front doors, windows and roof glazing.

Visit Website

Phone:

01625 442 899

Email:

sales@vufold.co.uk

Location:

Queens Court, Queens Avenue, Macclesfield,
Queens Court, Queens Avenue, Macclesfield
Cheshire East
SK10 2BN

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Vufold 5 star review on 15th November 2024

Colin Ashman

Vufold 5 star review on 13th November 2024

Michael Hollingworth

Vufold 5 star review on 5th November 2024

Miriam Wilson

482

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service from the sales department and also delivery to us within two working days.”

Helpful Report

Posted 2 years ago

Hi Kevin, Thank you for the 5 star rating based on the service received - much appreciated, and we would love to hear further from you once you have completed your project. Best regards Vufold

Posted 2 years ago

“Haven’t fitted doors yet”

Helpful Report

Posted 2 years ago

Thanks for the 5-star rating Robert based on the service received. You will receive a separate product review request in 4 weeks time and it would be greatly appreciated if you can please kindly share your feedback once you have installed your doors. Many thanks Vufold

Posted 2 years ago

“Helpful and effortless!!”

Helpful Report

Posted 2 years ago

Hi Graeme, Thank you for your review - very pleased to hear, and thank you for the 5-star rating. Kind regards Vufold

Posted 2 years ago

“Ordering was easy, also spoke to them prior and they were very helpful. Arrived within 3 days and delivery drivers very efficient”

Helpful Report

Posted 2 years ago

Hi Samantha, Many thanks for sharing how pleased you are with the overall service received - great to hear! We would be delighted to hear further from you once your doors have been installed. Best regards Vufold

Posted 2 years ago

“Very pleased with the quality and instructions of the bifold doors. Really happy”

Vufold 5 star review on 23rd August 2022

Helpful Report

Posted 2 years ago

Hi Ashley, Thank you for sharing how happy you are with the quality of your doors and also the assembly instructions supplied - great to hear! Many thanks Vufold

Posted 2 years ago

“Super easy to order, very professional delivery, kind and pleasant delivery driver, and the speed was astounding.”

Helpful Report

Posted 2 years ago

Many thanks for the great review - we are really pleased to hear how happy you are with the overall service received. Kind regards Vufold

Posted 2 years ago

“A very good service. Our door lock issue was quickly resolved free of charge”

Helpful Report

Posted 2 years ago

Hi Mrs Edwards, Thank you for sharing how pleased you are with the aftercare service received. Many thanks Vufold

Posted 2 years ago

“products seem ok, and communication was good however I feel they could have been packed and protected better.”

Helpful Report

Posted 2 years ago

Hi Sam, Many thanks for your review. We have tested various types of packaging over the years and whilst the packaging is important, we believe it is the delivery and handling aspect of the doors which is the most important. We use a 2 man delivery service, one that we have used for many years and have full trust in. Whilst we believe we are a market leader in terms of the quality of products we supply, this industry is very price driven, so we have to find a balance of good protection/packaging but one that is also affordable for our customers. Thank you for sharing how good the communication has been. Best regards Vufold

Posted 2 years ago

“We bought the Inspire door kit, it arrived well packaged and undamaged. The quality of all the parts is excellent. The instructions were a bit lacking for us D.I.Y. ers and some photos of actually assembled doors showing key points would have helped. The online Chat service was great and helped us a lot. It was nice to have some tools supplied but some additional tools were needed. I get turned on by small details, the quality of the screws and driver bits were great. The door is now fitted and looks lovely.”

Vufold 5 star review on 17th August 2022

Helpful Report

Posted 2 years ago

Many thanks for the feedback Brian - we will review the instructions and see what improvements we can implement. Thank you for sharing how pleased you were with the service received and also the added extras we supply to make the installation even easier - the Vufold difference really is in the detail. It's great to hear how pleased you are with the overall look of your doors. Best regards Vufold

Posted 2 years ago

“Delivered on time by a very helpful driver, very easy to install everything fitted perfectly and they look amazing. And the price was well within my budget”

Helpful Report

Posted 2 years ago

Thank you for your kind review Anthony - we are pleased to hear how happy you are with everything; from the delivery, installation, and final finish - to the price paid. Many thanks Vufold

Posted 2 years ago

“Arrived within 48 hours, really good system bi folds and easy to install. Quality seems good and Vufold seem to have a more trusted presence out there compared to other similar companies. Going back to order the blinds from them too!!”

Vufold 5 star review on 14th August 2022

Helpful Report

Posted 2 years ago

Hi Guy, Many thanks for the fantastic review. It's great to hear how pleased you are with all aspects of your order; from the delivery, and installation - to the Status Bifold door system itself. We look forward to hearing further from you when you are ready to order your blinds. Kind regards Vufold

Posted 2 years ago

“I bought a 5 door 3.6m from the Master Range. My neighbour and I (he is a joiner) fitted it in about 6 hours. The length of the opening meant I needed a pfc steel lintel and nuts and bolts for fixings. It is important not to put a course of bricks on to the lintel prior to fixing the nuts and bolts for obvious reasons. Very happy with the door and Cheryl in the after care team and Shane Martin the salesman were most helpful.A happy customer.”

Helpful Report

Posted 2 years ago

Thank you for your great review Patrick. Thank you also for sharing your experience and advice to other customers who are fixing into a lintel requiring the use of the bolts supplied. Your kind words are very much appreciated and we are delighted to hear how pleased you are with both the product and service received. Many thanks Vufold

Posted 2 years ago

“Excellent service, from point of order to delivery”

Helpful Report

Posted 2 years ago

Hi Martin, Thank you for rating Vufold 5 out of 5 stars based on the service you received. Best regards Vufold

Posted 2 years ago

“Used the helpline to ask questions about the type of door that best suited our project and had very quick and helpful feedback. Delivery was very quick once order was placed”

Helpful Report

Posted 2 years ago

Thank you for the 5-star review - glad to hear you were happy with the service received. Many thanks Vufold

Posted 2 years ago

“We visited the showroom to actually see the door, side panel and frame up close. We were treated very professionally and all the staff were friendly and welcoming, even though we had not made a prior appointment. FYI there were two slight metallic protrusions on the door surface. These were resulting from the manufacturing process and were not a serious problem. We are very impressed with the contents of the delivery packs. Every possibility has been covered e,g, drills, touch-up sealant, masking tape and paintbrush. Brilliant. Our installer was very impressed with this and the overall quality.”

Helpful Report

Posted 2 years ago

Thank you for the fantastic review Peter - we appreciate you sharing that the extra detail has not gone unnoticed, and we are delighted to hear how impressed you and your installer are with the overall quality. Many thanks Vufold

Posted 2 years ago

“Can’t recommend vufold enough. Extremely past process from order to the doors arriving on the job. So easy to assemble. I won’t be going anywhere else from now on. Thanks again”

Helpful Report

Posted 2 years ago

Hi Jim, We are delighted to receive such fantastic feedback - thank you for sharing how pleased you are. We really appreciate the recommendation and we look forward to working with you again in the future. Many thanks Vufold

Posted 2 years ago

“The doors look great and were relatively easy to install ourselves. Very good quality, very pleased. Thank you.”

Helpful Report

Posted 2 years ago

Hi Diane, Thank you for sharing how happy you are with the doors and also how easy you found them to install. Many thanks for the 5-star rating. Best regards Vufold

Posted 2 years ago

“Excellent can’t fault it”

Helpful Report

Posted 2 years ago

Many thanks for the 5-star review Joanne - pleased to hear you are happy with everything. Kind regards Vufold

Posted 2 years ago

“Very good presales help from Josh. However, there are a few oddities in the instructions that did not make sense. For example, providing 40mm screws for the top jamb, when the wood is about 20mm thick. Also there was an instruction to "make the pivot level with the jamb". Level how? Also, where the hinges require pilot holes on the pivot door, why did you make it so the hinge pilot hole is on the skinny part of the wood, instead of the stable wider part?”

Helpful Report

Posted 2 years ago

Many thanks for the 5-star review and thank you for feeding back how pleased you were with how your presales enquires were dealt with. We are sorry for any confusion and we appreciate you bringing this to our attention, hopefully, we can add some further clarity; if you are referring to the frame head, then the screw length is to ensure a secure fixing into the lintel/support above. The bottom pivot block needs to be set perfectly flush/level with the bottom of the frame jamb to ensure the doors sit and operate correctly within the opening, there is an image in the instructions demonstrating the correct location. We use an external grade steel hinge system across all our wooden bifold door ranges, the pre-piloted screw positions on the door are controlled by the hinge plate itself. Providing the torx-headed hinge screws provided are used, you will experience no issues with this. Many thanks Vufold

Posted 2 years ago

“Excellent service, and speedy process from ordering to delivery.”

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Posted 2 years ago

Thank you for sharing how pleased you are with the service received - great to hear! Kind regards Vufold

Posted 2 years ago

Vufold is rated 4.8 based on 1,869 reviews