Vufold Reviews

Name: Vufold
Address: Queens Court, Queens Avenue, Macclesfield, Queens Court, Queens Avenue, Macclesfield, Cheshire East
Rating: 4.80

4.8 Rating 1,869 Reviews

98 %

of reviewers recommend Vufold

4.8

Based on 1,869 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Vufold:

Vufold is a UK leading manufacturer and seller of bifold doors, sliding patio doors, French doors, front doors, windows and roof glazing.

Visit Website

Phone:

01625 442 899

Email:

sales@vufold.co.uk

Location:

Queens Court, Queens Avenue, Macclesfield,
Queens Court, Queens Avenue, Macclesfield
Cheshire East
SK10 2BN

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Vufold 5 star review on 15th November 2024

Colin Ashman

Vufold 5 star review on 13th November 2024

Michael Hollingworth

Vufold 5 star review on 5th November 2024

Miriam Wilson

482

Anonymous

Anonymous // 01/01/2019

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“Doors arrived when they were supposed to on time...very good quality and appearance when varnished very good. Fitted by builders and apart from a few standard screws missing, fitting was good and builders were impressed overall. An issue with not able to lock the door due to a fault in the lock system was very quickly and professionally sorted the next day. I would recommend .....also one of builders is going to order doors for himself.”

Helpful Report

Posted 9 years ago

“AN EXCELLENT PRODUCT AND A VERY EFFICIENT ORDERING AND SUPPORT SERVICE FOR THE CUSTOMER.”

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Posted 9 years ago

“Excellent service, even liaising efficiently with the delivery company to arrange a more convenient delivery date/time. Very please with the product...we had it installed by a professional joiner...it was the first time he had installed a product from this company and he was impressed with the quality. Door looks great and does exactly what was required....many thanks.”

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Posted 9 years ago

“Ordered 4.8 m wide Ultra doors in white/oak. The delivery of the doors arrived on the agreed date. One slight problem, the top and bottom frame section were missing because they would not fit in the van. Eventually managed to re-arrange delivery 1 week later. The doors look good once installed.”

Helpful Report

Posted 9 years ago

Dear Peter, thank you for sharing your feedback with Vufold. We are sorry for the error. Although we delivered the frame pack to you on the agreed date, your order should have been completed on the first delivery. Please accept our apologies for inconvenience caused and we are pleased you are happy with the look of the doors now installed.

Posted 9 years ago

“Fantastic service, could have asked for better”

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Posted 9 years ago

“Excellent service during the selection and purchase process. Unfortunately, I have had mega problems with the reliability of my builders and as such have had to experience a 'parting of the ways' resulting in engaging a new builder to complete my garden room. This has meant unforeseen delay in taking delivery of the 16' and 12' set of bifold doors - the courier firm have been more than understanding and have reserved delivery until I am ready - exceptional service in this day and age! Only hope that the installation and product also meets these high standards....watch this space!!”

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Posted 9 years ago

“Very professional and efficient service.”

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Posted 9 years ago

“Easy to order and arrived when it said it would. Good communication”

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Posted 9 years ago

“Fantastic service from all the questions I emailed over prior to placing an order for a trifold glazed internal door set to taking delivery was all without any issues and responses were friendly and helpful from sales and customer services. The finesse door set we had installed is beautiful and the attention to detail that made us settle for these doors over any others we saw, for the price we paid was worth every penny. It's a fantastic price for such good quality doors and even the joiners who installed was impressed with them stating they were the best they had seen. They have made such a difference to our home giving it an open modern feeling replacing a dated dark partition. Happy customers!”

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Posted 9 years ago

“Excellent quality doors, you definitely get what you pay for!”

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Posted 9 years ago

“Great service, delivery was when agreed, doors are good quality. Currently in the process of painting them so have not put them together yet.”

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Posted 9 years ago

“Top customer service easy to follow order process great back up”

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Posted 9 years ago

“Speedy delivery, Looking good. Will be fitting as soon as erected the stooling wall.”

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Posted 9 years ago

“Speedy delivery, Looking good. Will be fitting as soon as erected the stooling wall. Now fitted & look great. Really good Quality. Very pleased. Earned some brownie point with the wife.”

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Posted 9 years ago

“We picked the 4 door set because of how great they looked on the website and we were not disappointed, they looked even better, the sliders work so smoothly and were so easy to fit very impressed and would higly recommend to anyone”

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Posted 9 years ago

“Thank you very much. Excellent product combined with after sales service to match.”

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Posted 9 years ago

“I received excellent advice both at the showroom and on the telephone. Delivery is flexible and the doors and track etc were well-packaged. I am delighted with the doors now they have been installed. They look great and work really well. Excellent product and good customer relations maintained by the company.”

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Posted 9 years ago

“Easy to install with all necessary kit included. Doors feel and run like a dream.”

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Posted 9 years ago

“Only 10 of brown and white caps for 15 screws some screws short”

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Posted 9 years ago

Thank you for leaving your review and we are sorry to hear of the shortages. Vufold will arrange for the additional screws and screw caps to be sent to you. Please accept our apologies for any inconvenience caused.

Posted 9 years ago

“Ordered the 7ft bifold doors via telephone. Lovely customer service and fast delivery! The product is absolutely gorgeous - really pleased with the doors and would definitely recommend!”

Helpful Report

Posted 9 years ago

Vufold is rated 4.8 based on 1,869 reviews