Vufold Reviews

Name: Vufold
Address: Queens Court, Queens Avenue, Macclesfield, Queens Court, Queens Avenue, Macclesfield, Cheshire East
Rating: 4.80

4.8 Rating 1,870 Reviews

98 %

of reviewers recommend Vufold

4.8

Based on 1,870 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Vufold:

Vufold is a UK leading manufacturer and seller of bifold doors, sliding patio doors, French doors, front doors, windows and roof glazing.

Visit Website

Phone:

01625 442 899

Email:

sales@vufold.co.uk

Location:

Queens Court, Queens Avenue, Macclesfield,
Queens Court, Queens Avenue, Macclesfield
Cheshire East
SK10 2BN

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Vufold 5 star review on 15th November 2024

Colin Ashman

Vufold 5 star review on 13th November 2024

Michael Hollingworth

Vufold 5 star review on 5th November 2024

Miriam Wilson

482

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful staff, always promptly follow up a phone call or complaint with an email. Thank you for your time.”

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Posted 10 years ago

“Nothing to report - therefore the service must have been perfect.”

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Posted 10 years ago

“Dealing with the office was a pleasure as staff are friendly, open and very helpful. As we live within easy distance of the Vufold office we visited the showroom twice and were made to feel welcome and that our business mattered to them. When we asked if a quick delivery could be made we were promised a call back which came within 30 minutes and a delivery schedule had already been arranged and finalised. Delivery was made on time and all items unloaded and stacked for us. Excellent customer service.”

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Posted 10 years ago

“Excellent service by your customer service team. I had a minor problem with a door hinge which was dealt promptly to our satisfaction.”

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Posted 10 years ago

“I was very impressed with the service and speedy delivery”

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Posted 10 years ago

“Product and service very good from Vufold, however let down by the courier service that Vufold use. Failed to deliver on first date and failed to deliver all products on second date. Very annoying when having to take time of work.”

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Posted 10 years ago

“Good delivery time easy to order”

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Posted 10 years ago

“doors arrived when they said and nothing damaged”

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Posted 10 years ago

“Correspondence and service were excellent”

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Posted 10 years ago

“Fantastic customer service, extremely helpful and polite at all times. We had an issue with the quality of the chrome coating on our hinges, VuFold arranged for the hardware manufacturer to produce some upgraded hinges and had them delivered from Germany. I have recommended this company numerous times.”

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Posted 10 years ago

“A few weeks after fitting the doors, we noticed a dark patch had developed on one of the doors. I contacted the company and sent some photographs of the fault. The company arranged for the faulty door to be replaced at our convenience without any quibble. Excellent customer service.”

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Posted 10 years ago

“Excellent service. Highly recommend.”

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Posted 10 years ago

“Excellent company to deal with. Answer emails very quickly and are helpful. Delivery was well communicated. Top notch. Would definitely use again.”

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Posted 10 years ago

“Great service and easy to use web site. Brilliant.”

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Posted 10 years ago

“The doors were stored until we were ready for them, which was a period of around six months. We had one small issue with a warped door strip. This was resolved instantly. Excellent service all round.”

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Posted 10 years ago

“First class company, customer service amongst the best I have received Products are outstanding! What more can I say!”

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Posted 10 years ago

“Just good service, Thankyoiu”

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Posted 10 years ago

“First class service, especially as the original order that I submitted had to be changed. There were no qualms or fuss and I was given back any monies I had paid on the same day. Really impressed, top class service and I will use again in future.”

Helpful Report

Posted 10 years ago

“Ordering was very simple and clear - items arrived quickly, securely and were delivered by considerate and helpful couriers. The frame was easy to construct and all of the instructions were clear, comprehensive and made the process very simple, even for someone who has not installed anything like this before. All of the tools and parts supplied were equally useful and the whole product was very well made and there were no issues at all. I would highly recommend this product and it certainly represents value for money.”

Helpful Report

Posted 10 years ago

“The goods were delivered on time and not a single screw missing. This is a credit to workmanship and attention to detail that makes this one of the best products we have purchased”

Helpful Report

Posted 10 years ago

Vufold is rated 4.8 based on 1,870 reviews