Vufold Reviews

Name: Vufold
Address: Queens Court, Queens Avenue, Macclesfield, Queens Court, Queens Avenue, Macclesfield, Cheshire East
Rating: 4.80

4.8 Rating 1,897 Reviews

98 %

of reviewers recommend Vufold

4.8

Based on 1,897 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Vufold:

Vufold is a UK leading manufacturer and seller of bifold doors, sliding patio doors, French doors, front doors, windows and roof glazing.

Visit Website

Phone:

01625 442 899

Email:

sales@vufold.co.uk

Location:

Queens Court, Queens Avenue, Macclesfield,
Queens Court, Queens Avenue, Macclesfield
Cheshire East
SK10 2BN

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We are just about to fit the doors to the house but we have had two previous sets of doors from you, and I am so happy with them all. They were beautifully made doors and easy to fit, so am really pleased. I have already recommended your company to a friend.”

Helpful Report

Posted 1 year ago

Dear Beth, Thank you so much for your outstanding 5-star rating of Vufold! We truly appreciate your kind words and your loyalty as a valued customer. It brings us great joy to know that you have had two previous sets of doors from us, and that you are extremely satisfied with their quality and ease of installation. We are grateful for your recommendation of our company to your friend. Positive word-of-mouth from satisfied customers like yourself means the world to us. We are delighted to have been given the opportunity to work with you again 😊 Warm regards, Vufold

Posted 1 year ago

“I thought I had already done this!”

Helpful Report

Posted 1 year ago

Hi John, Many thanks for your 5-star rating. Having checked our records, you did previously leave us a 5-star product review and thank you for this, however, we do also collect company reviews regarding our web site, order process and overall service received. We appreciate your time taken in sharing your feedback. Best regards Vufold

Posted 1 year ago

“Excellent customer service”

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Posted 1 year ago

Hi Andy, Thank you for your review! Great to hear you are happy with the service 👍 Many thanks Vufold

Posted 1 year ago

“Lads were brill. No complaints at all. Will use again”

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Posted 1 year ago

Dear Jason, Thank you so much for your 5-star rating! We take pride in delivering a seamless and satisfying experience to our customers, and it's fantastic to know that we met your needs. We look forward to hopefully working with you again soon 😊 Best regards, Vufold

Posted 1 year ago

“Great communication from Shane.As initially out of stock.But when in dispatched quickly and efficiently.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5-star rating Paul! We greatly appreciate your feedback and are delighted to hear that you had a positive experience with us. We would also like to extend our gratitude for mentioning the excellent communication from Shane. We understand that it can be frustrating when a product is initially out of stock, but we always strive to keep our customers informed and make the process as smooth as possible. Glad to hear that your order was dispatched quickly and efficiently! Once again, thank you for your kind words and for choosing Vufold. Best regards, Vufold

Posted 1 year ago

“Very professional they contacted us to suggest a different frame as they thought we lived with 800 m of the sea Not many companies would even both to check location Well done Vigold would definitely recommend”

Helpful Report

Posted 1 year ago

Thank you so much for your fantastic 5-star rating of Vufold! We truly appreciate your support and recommendation. We take great pride in providing top-notch service, and it's wonderful to know that our professionalism and attention to detail, like reaching out to suggest a different frame due to your proximity to the sea, didn't go unnoticed. Your satisfaction is our utmost priority, and we're thrilled to have exceeded your expectations. Should you require anything else in the future, please don't hesitate to reach out. Thank you once again for choosing Vufold!

Posted 1 year ago

“Easy to deal with. No pressure when looking at options. Full after sales support. High quality product”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to rate Vufold with a 5-star review! We truly appreciate your kind words and are delighted to hear that you found our team easy to deal with, without any pressure when exploring the available options. Knowing that you also received full after sales support is incredibly rewarding. We strive to provide high quality products, and your feedback reassures us that we are on the right track. If there is anything else we can assist you with, please don't hesitate to reach out. Once again, thank you for choosing Vufold! Best regards, Vufold

Posted 1 year ago

“Extremely happy with the quality and after sales help, especially when my order had suffered transportation damage, issue was resolved in a timely manner.”

Helpful Report

Posted 1 year ago

Dear Anthony, Thank you so much for giving Vufold a 5 out of 5-star rating and are glad to hear that you are extremely happy with the quality of our products. We also appreciate your kind words about our after-sales help . We are sorry that you did experience a problem; we are committed to providing excellent customer service and resolving an issue in a timely manner is always our priority - thank you for not letting this go unnoticed. Once again, thank you for choosing Vufold. Best regards, Vufold

Posted 1 year ago

“We ordered some Doors for an extension which we then redesigned and no longer needed. We cancelled in the 14 days and returned, but the doors looked really good and the service has been fantastic even though we were returning the doors, especially from James who's made everything straight forward always always returned message promptly. Thanks”

Helpful Report

Posted 1 year ago

Dear Matt, Thank you so much for giving Vufold a 5-star rating! We really appreciate your feedback and we're glad to know that even though you had to cancel and return the doors due to a redesign, you still found them to be of excellent quality. It's also wonderful to hear that our service, particularly from James, was exceptional and made the process straightforward for you. We'll be sure to pass on your kind words to him. Once again, thank you for choosing Vufold. We hope to have the opportunity to assist you again in the future. Best regards, Vufold

Posted 1 year ago

“excellent product and service”

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Posted 1 year ago

Hi David, Many thanks for the 5-star review! We're glad to hear you were thrilled with both the excellent product and service you received - it means a lot to us 😊 Kind regards Vufold

Posted 1 year ago

“Ordered the door online, website was easy to use . Delivery was quick and damage free . All components to install the door for were there and installed . All good quality parts.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5-star rating of Vufold! We're delighted to hear that you had a smooth experience 👍 We really appreciate your feedback and are glad you are happy with your purchase. Many thanks Vufold

Posted 1 year ago

“Supply was great and so was installation”

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Posted 1 year ago

Thank you so much for your review Ryan! We're so pleased to hear that you had a great experience, and we appreciate your kind words. Many thanks Vufold

Posted 1 year ago

“Excellent product and great service”

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Posted 1 year ago

Hi David, Thank you so much for your 5-star rating of Vufold! We're thrilled that you had an overall excellent product and great service experience with us. Kind regards Vufold

Posted 1 year ago

“From start to finish, Vufold were able to provide the support required, the ensured the size was correct and we're professional throughout. If you need a new front door at a reasonable price then look no further than VUFOLD.”

Vufold 5 star review on 22nd December 2023

Helpful Report

Posted 1 year ago

Thank you so much for your 5-star rating of Vufold, Martin! We are delighted to hear that we were able to provide the necessary support for you. We understand that an inaccurate size could cause a lot of problems, so we are glad to be able to ensure it was correct. At Vufold, we believe in providing a friendly and professional service, and thank you for not letting this go unnoticed. Thanks again for your kind words and recommendation Martin 😊 Best regards Vufold

Posted 1 year ago

“Very efficient service thank you”

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Posted 1 year ago

Hi Alan, Thank you for sharing how pleased you are with the service received 😊 Kind regards Vufold

Posted 1 year ago

“Professional service and very friendly and helpful from the salesman”

Helpful Report

Posted 1 year ago

Thank you so much Giuseppe for the 5 star rating of Vufold! We are thrilled to hear that our professional service and friendly and helpful team made your experience that much better. We truly appreciate your kind words and thank you for choosing Vufold! Best regards Vufold

Posted 1 year ago

“Very impressed with the quality and service first time using your products but it won't be the last and will recommend your products to my customers”

Helpful Report

Posted 1 year ago

Thanks so much, Iain, for your 5-star rating of Vufold! We're very glad to hear you're impressed with both our quality and service. It's always a pleasure to have new customers, and we'll be sure to look out for any future referrals to your customers. Thanks again! Kind regards Vufold

Posted 1 year ago

“Vufold is one of those rare companies that excels in both quality of product and customer service, while still offering competitive prices. We recieved two external bifolds and they were able to be installed with ease, as advertised. We had one intermediate handle that was slightly damaged and customer service sent a replacement out next day delivery, allowing us to finish the project on time. We went for the grey framed status line offering us a cill-less threshold, making for a great inside to outside space and some great thin profile frames. Great doors! Great people!”

Helpful Report

Posted 1 year ago

Thank you so much for your 5-star rating! We are glad to hear that you were able to install the bifolds with ease and were satisfied with our customer service when it came to replacing the damaged handle. It's comments like yours that reassures us that all our hard work and efforts are well worthwhile and thank you so much for not letting this go unnoticed: 'Vufold is one of those rare companies that excels in both quality of product and customer service' - that is fantastic to hear 😊 Thank you also for sharing how the Status slim frames and cill-less threshold gives you the final finish you were looking for. Kind regards Vufold

Posted 1 year ago

“Lovely quality”

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Posted 1 year ago

Many thanks Sara - we appreciate your kind comments 😊

Posted 1 year ago

“Great service , quick and reliable”

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Posted 1 year ago

Many thanks for sharing how pleased with the service you are Dawn and we really appreciate the 5 out of 5-star rating 😊 Kind regards Vufold

Posted 1 year ago

Vufold is rated 4.8 based on 1,897 reviews