Vufold Reviews

Name: Vufold
Address: Queens Court, Queens Avenue, Macclesfield, Queens Court, Queens Avenue, Macclesfield, Cheshire East
Rating: 4.80

4.8 Rating 1,869 Reviews

98 %

of reviewers recommend Vufold

4.8

Based on 1,869 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Vufold:

Vufold is a UK leading manufacturer and seller of bifold doors, sliding patio doors, French doors, front doors, windows and roof glazing.

Visit Website

Phone:

01625 442 899

Email:

sales@vufold.co.uk

Location:

Queens Court, Queens Avenue, Macclesfield,
Queens Court, Queens Avenue, Macclesfield
Cheshire East
SK10 2BN

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Vufold 5 star review on 15th November 2024

Colin Ashman

Vufold 5 star review on 13th November 2024

Michael Hollingworth

Vufold 5 star review on 5th November 2024

Miriam Wilson

482

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product, everything you could possibly need to fit. Prefect”

Helpful Report

Posted 2 years ago

Hi Carl, Thank you for your kind review and thank you also for highlighting the extra efforts we go to. We are delighted to hear how pleased you are with your Inspire internal doors. Kind regards Vufold

Posted 2 years ago

“Turned up on time , good quality and easy to fit”

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Posted 2 years ago

Thanks for the great feedback Simon - pleased to hear you are happy with the quality and service received. Many thanks Vufold

Posted 2 years ago

“good product”

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Posted 2 years ago

Glad to hear you are happy with the product purchased, and thank you for the 5 out of 5 star rating. Kind regards Vufold

Posted 2 years ago

“Extremely please with the quality, great looking doors once installed. Easy to follow instructions.”

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Posted 2 years ago

Thank you for feeding back how pleased you are with everything Paul - delighted to hear. Kind regards Vufold

Posted 2 years ago

“Very pleasant company to deal with, good products, customer focused staff and excellent after sales service. I would definitely use them again. I purchased a 4.2m and a 2.7m bifold , they delivered on time, with good communication throughout the process.”

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Posted 2 years ago

Thank you for your kind review Simon – delighted to hear how pleased you are with the doors and service received. Best regards Vufold

Posted 2 years ago

“A quality product from a very helpful company.”

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Posted 2 years ago

Hi Robin, We really appreciate your review- great to hear how pleased you are. Many thanks Vufold

Posted 2 years ago

“Excellent doors and great customer service from Like! These doors are quality in every way and have transformed my house giving me the ability to close off and open up my lounge. If you are looking to install internal bifolds then I would highly recommend.”

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Posted 2 years ago

Many thanks for the fantastic review Tim, and we are delighted to hear the doors have transformed your house. Kind regards Vufold

Posted 2 years ago

“Waiting time for interior bifold doors were pretty large, but when the order finally arrived it was worth it. The doors are excellent quality and it's relatively easy to install. It would have been nice to have an option of getting the door pre-varnished, but that's a small niggle. Very happy with quality of the doors we have.”

Helpful Report

Posted 2 years ago

Hi Waqas, Many thanks for the review. The internal doors you purchased are normally supplied on a 3 day lead-time, however, we are sorry that at the time of you placing your order we were waiting for the arrival of your doors from our factory so they were listed as available to ‘pre-order’ on our web site. We are delighted to hear though that you were not disappointed and thank you for sharing how pleased you are with both the quality and the ease of installation. We appreciate the feedback regarding the pre-varnishing option, it is possible to do this but unfortunately, it does significantly increase the lead-time. Thank you for letting us know how happy you are with your doors. Kind regards Vufold

Posted 2 years ago

“Very positive experience throughout from the booking to the arrival. There was good communication throughout and with the arrival of the door.”

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Posted 2 years ago

Thanks for the great review - really pleased to hear you are happy with the overall service received and thank you for the 5 out of 5-star rating. Best regards Vufold

Posted 2 years ago

“Fantastic service with quick delivery and quality product.”

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Posted 2 years ago

Hi Sam, Thank you for your kind review, and we are pleased to hear you are happy with both the quality of the product and the service you received. Many thanks Vufold

Posted 2 years ago

“Very happy with the doors Good quality and Dave at shop very helpful Janice Woodall”

Helpful Report

Posted 2 years ago

Thank you for your kind review Janice - pleased to hear you are happy with your doors and the service received. Best regards Vufold

Posted 2 years ago

“I chose this supplier because of the quality of the instructions available on their website, the overwhelming preponderance of high-quality reviews, and the thorough way in which negative reviews appeared to have been handled. It was an excellent choice: the quality of the doors and fittings is very good and I put it all together from the instructions with few problems beyond my own competence. Delivery (even to Inverness) was very quick. One minor niggle was that having been told the blinds would be delivered separately, there was no subsequent notice of when they would arrive. But they did arrive just in time.”

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Posted 2 years ago

Hi Hugh, Thanks for the fantastic feedback – we are delighted to hear how happy you are overall. Apologies for the lack of communication with the delivery of your blinds and we will look to improve on this. We really appreciate you sharing your experience with others and thank you for choosing Vufold. Kind regards Vufold

Posted 2 years ago

“Excellent !”

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Posted 2 years ago

Many thanks for the review John, and thank you for the 5 out of 5-star rating. Kind regards Vufold

Posted 2 years ago

“Superb service from start to finish with exceptional delivery service”

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Posted 2 years ago

Hi David, Many thanks for the feedback - great to hear you are happy with the overall service received. Kind regards Vufold

Posted 2 years ago

“Fit very good”

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Posted 2 years ago

That is great to hear Frederick, and thank you for the 5 out of 5-star rating. Kind regards Vufold

Posted 2 years ago

“Very good customer service, excellent delivery time. Was a little concerned ordering online and not seeing the doors but they are great quality. Fixings everything included. A little complex for the untrained. So very pleased with the end result, made a fabulous difference to our home.”

Vufold 5 star review on 22nd December 2021

Helpful Report

Posted 2 years ago

Dear Karl, Thank you for your kind review - we really do appreciate you sharing your experience with others, and we are delighted to hear how pleased you are with the end result. Best regards Vufold

Posted 2 years ago

“As many reviews say, the fitting of these bifolds is pretty easy with two people and the occasional extra help from me to hold things in place. The bifolds (I purchased 2.7m and 1.8m plus a window which isn't fitted yet) were very well made. Plus the delivery people were great and the bifolds came within a few days as advertised (the window was a few weeks later but it was clearly communicated that this would be the delivery time prior to purchase). However, a few points to be aware of - the frames are very tight to the margin the company says. For example, the 1.8m (1800), says allow 1800 for the opening and the frame is 1790. Our bottom frame piece was 1796 so very close to the tolerance. Extra brick shaving was required! Plus one of the keys was broken on receipt (this was the only damage) - which we only noticed when we took it out at the end to close the door for the first time. Initially, I was told by customer service that I need to purchase a new one from their supplier, however, in a subsequent conversation the issue was resolved amicably and a new key is now on its way. Finally, to help with decision-making on which product is best for you, it isn't clear in the description but you cannot open the 1.8m bifolds from the outside, only inside. So if you are in the garden and someone closes them inside to keep the warmth in, you cannot get back in as there is no external door furniture. Something to think about if these are to be your main doors into the garden. All in all, a generally good product and looks very smart but I would have chosen a different product instead of the 1.8m bifolds if I had realised you couldn't get in from outside. The 2.7m has a separate door so these work well and we have had no problem with this one at all (all fittings correct, installation easy and well made). Will review the window separately when it is fitted!”

Helpful Report

Posted 2 years ago

Dear Sian, Thank you for taking the time to submit your feedback. We are pleased to hear you were happy with the ease of installation, the construction of the doors and the delivery service received. We are sorry to hear you experienced a problem regarding the outer frame size, there are manufacturing tolerances but 6mm is excessive. The Status doors are manufactured and then installed into a steel rig to check everything over before being dispatched, so we are struggling to understand the discrepancy; however, this information has been passed to our production team to carry out extra checks. The only other possible cause is if the corner cleats used to align the frame were not fully tightened during installation. Thank you for your understanding regarding the broken key and we are glad we were able to resolve this to your satisfaction. Yes, you are correct, a 1.8 metre 2-door external bifold door permits locking and unlocking access from the inside only, so would not be suitable for use for example in a garden room without other access. If lockable/unlockable access is required from the external side, then a French door or a 3 door Bifold door would be more suitable. We do appreciate you sharing your experience and we look forward to receiving your window review. Kind regards Vufold

Posted 2 years ago

“I visited Google and found these doors it’s a bit of a minefield price wise but went for easy fit option from bifold and wasn’t disappointed managed to install with my wife the only thing which didn’t look right was the striker plate so I had one made from stainless all complete and working well . Regards Kev”

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Posted 2 years ago

Hi Kevin, Thanks for the feedback and we will be sure to take a look at the points you have raised. Glad to hear you are not disappointed with your purchase and that all is working well. Many thanks Vufold

Posted 2 years ago

“Excellent professional and personal service , prompt punctual and reliable - really good value for money”

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Posted 2 years ago

Dear Sally, Thank you for your kind review, we are delighted to hear how pleased you are with the overall service received, and thank you for sharing what good value for money our doors are. Kind regards Vufold

Posted 2 years ago

“Very very pleased from start to finish lovely product and have been well admirerd”

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Posted 2 years ago

Thank you for your review Richard - that is really great to hear! Kind regards Vufold

Posted 2 years ago

Vufold is rated 4.8 based on 1,869 reviews