Vufold Reviews

Name: Vufold
Address: Queens Court, Queens Avenue, Macclesfield, Queens Court, Queens Avenue, Macclesfield, Cheshire East
Rating: 4.80

4.8 Rating 1,869 Reviews

98 %

of reviewers recommend Vufold

4.8

Based on 1,869 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Vufold:

Vufold is a UK leading manufacturer and seller of bifold doors, sliding patio doors, French doors, front doors, windows and roof glazing.

Visit Website

Phone:

01625 442 899

Email:

sales@vufold.co.uk

Location:

Queens Court, Queens Avenue, Macclesfield,
Queens Court, Queens Avenue, Macclesfield
Cheshire East
SK10 2BN

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Vufold 5 star review on 15th November 2024

Colin Ashman

Vufold 5 star review on 13th November 2024

Michael Hollingworth

Vufold 5 star review on 5th November 2024

Miriam Wilson

482

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality of doors are excellent, and instructions very easy to understand. Would definitely recommend.”

Helpful Report

Posted 8 years ago

“Doors are excellent fitted lovely and look perfect one small thing I was one torx hinge screw missing.”

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Posted 8 years ago

“Very good customer service. Delivered my bifold doors before schedule and we are really happy with the quality of the product.”

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Posted 8 years ago

“Excellent value and service. Quality product.”

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Posted 8 years ago

“Everything arrived on time and all the components were included so a good start. Easy enough to assemble and install. However there were a couple of minor issues with some of the hinge cut-outs on the pivot door which meant that when adjusting the pivot bolt it rubbed against the door facing leaving small abrasion marks. The 10mm of wood above this cut-out and the top of the door also split and fell off when attaching the hinge. Finally, the locking mechanism cut-outs on the jamb were out by 10mm which meant I had to drill out more wood to line up the jamb locks with those on the door, leaving a gap on the jamb itself. But overall the feel is one of quality. However the company might want to check computer settings on the jig.”

Helpful Report

Posted 8 years ago

Thank you for your review and Vufold have tried to contact you to discuss further. We are very sorry that you have experienced these issues and we will be more than willing to replace the single door and jamb for you. After your kind suggestion, we have investigated further and checked our current stock however everything is correct. We are pleased to hear you are happy with the overall quality and please accept our apologies for any inconvenience caused.

Posted 8 years ago

“Good value.Good service. The quality and thought gone into manufacture And the comlete package including fixings and delivery is first class. I have been a carpenter @ joinery contractor for 46 years so this makes VUFOLD as good as you get”

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Posted 8 years ago

“First class service could not wished for more great doors Would recommend to anybody”

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Posted 8 years ago

“Good product and delivered on time Keep informed all the way”

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Posted 8 years ago

“Excellent doors which were easy to fix and very good service too”

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Posted 8 years ago

“Excellent Service”

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Posted 8 years ago

“The whole process from initial enquiry through to delivery of the doors was very good (and the doors look excellent)”

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Posted 8 years ago

“The internal doors look really good and fitted with no fuss. We have also installed some blinds on external doors we had fitted a couple of years ago - and I would highly recommend them, they look great and really finish our kitchen/diner beautifully. One downside, we ordered two sets of blinds but only one has turned up so we have had to rebook the fitter to return with the other set.”

Helpful Report

Posted 8 years ago

Thank you for your review and we are sorry for the mix up regarding the blinds installation. Although your blinds have now been fully installed the error still should not have occurred and please accept our apologies for any inconvenience caused. We are very pleased to hear you are happy with the look of your doors and blinds.

Posted 8 years ago

“Fantastic service from start to finish. Excellent quality doors, I bought three sets for a project and they really set off the house. Thanks Vufold”

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Posted 8 years ago

“Very good, doors look really nice.”

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Posted 8 years ago

“While the product is good .When the order was placed we were let down with the fitting day .Two hours before it was due to be fitted we got a call to say it was not ready. So a new fitting date was made as we had changed all are plans for that day we were not too pleased .We phoned vufold and where told we would get a call back it did not happen .”

Helpful Report

Posted 8 years ago

Thank you for your feedback and we are sorry to hear of the problem experienced. The blind installer booked a date in with you before receiving delivery of the blinds, this should not have happened and more notice should have been provided to you regarding the error. We are very sorry for any miss communication and we have addressed the issues internally to eliminate this from happening again. Please accept our apologies for the inconvenience caused.

Posted 8 years ago

“The doors were top quality and good value but the after service was poor as I had to pay an extra £30 for items that were missing from delivery.”

Helpful Report

Posted 8 years ago

Thank you for your feedback and we are pleased to hear you are happy with your doors. The item was reported as missing 3 months after your delivery was completed and this is the reason the item was chargeable. We are sorry you are not happy with the outcome.

Posted 8 years ago

“Doors high quality and delivered on time. Doors give options to have rooms totally open plan or separated, with still giving impression of bigger space through glass. One criticism is instructions are slightly wrong with bottom pivot actually offset and a hinge on the finesse doors and therefore mounted within the bottom track which is unclear on instructions - one to watch out for. Other than that though fitted the doors myself and are absolutely fine. Really happy with end result.”

Helpful Report

Posted 8 years ago

“A beautiful door that is well crafted. My contractor said the door was fairly simple to install. After installing their will be a need to carry out a few adjustments but that is simple to do. I would definitely recommend Vufold for its service and quality of the door.”

Helpful Report

Posted 8 years ago

“Ordered 14ft Supreme Bi-fold doors mid February and had to store them for a few days until builder was ready to fit. They arrived on time and well packed to avoid damage in transit. They are now in position and look fantastic, the opening and closing operation is very easy. I would not hesitate in recommending Vufold to all my family and friends.”

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Posted 8 years ago

“Excellent service gave an apprimate time of delivery and doors were delivered within that time.”

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Posted 8 years ago

Vufold is rated 4.8 based on 1,869 reviews