Vufold Reviews

Name: Vufold
Address: Queens Court, Queens Avenue, Macclesfield, Queens Court, Queens Avenue, Macclesfield, Cheshire East
Rating: 4.80

4.8 Rating 1,869 Reviews

98 %

of reviewers recommend Vufold

4.8

Based on 1,869 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Vufold:

Vufold is a UK leading manufacturer and seller of bifold doors, sliding patio doors, French doors, front doors, windows and roof glazing.

Visit Website

Phone:

01625 442 899

Email:

sales@vufold.co.uk

Location:

Queens Court, Queens Avenue, Macclesfield,
Queens Court, Queens Avenue, Macclesfield
Cheshire East
SK10 2BN

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Vufold 5 star review on 15th November 2024

Colin Ashman

Vufold 5 star review on 13th November 2024

Michael Hollingworth

Vufold 5 star review on 5th November 2024

Miriam Wilson

482

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service, I had a couple of questions both before delivery and also during the build which were answered promptly. I wasn’t quite ready to receive the doors on the agreed date and this was sorted and delivery put back a week with no problems. Very helpful staff both at the showroom and when phoning their office.”

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Posted 4 years ago

“Great product easy to fit .”

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Posted 4 years ago

“Excellent service, excellent product.”

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Posted 4 years ago

“Hi. I had great expectations of this product, given the price and the data available on your website, but am overall really disappointed with my purchase. The appearance of the doors are nice and the quality of the fittings are very good. The doors are easy to install BUT.... I purchased the doors with a threshold--the thought behind this was to provide additional stability when opening and closing the doors. The lack of a drop bolt at the foot of the pivot door panel supporting the middle access door means that the two connected doors are "floppy" when opening and closing. Rather than having a solid support at the base of that pivot door the whole system does not feel solid at all--giving it a "cheap feel". Additionally, I purchased a Bifold Door catch kit (the metal door holders set). The fit is extremely tight so when trying to pull the access door away from the pivot door not only is it a fight to release the catch but the lack of that drop bolt, as highlighted above, means again the doors are "flopping about". Sorry for using a word such as floppy--I can't think of another adjective to describe the action. To overcome this situation I am going to have to employ a carpenter to route a recess for a drop bolt and associated striker plate on the supporting pivot door to give the doors some stability. Very, very disappointed. I have added a photo to try and help support this description.”

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Posted 4 years ago

“Really pleased to be able to get replacement catches for our bi-fold doors. Speedy delivery too.”

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Posted 4 years ago

“I’m very pleased with these doors everything in excellent quality”

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Posted 4 years ago

“Nice products and qualified staff”

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Posted 4 years ago

“The after sales service was excellent. Needed advice on refurbishing the bifold doors as I had used the wrong protective coating. The advice and guidance I was given I followed and I was pleased with the outcome.”

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Posted 4 years ago

“Very impressed with the Vufold doors and there excellent service. The dors are excellent quality and very easy to install. We are very pleased with them and glad we chose Vufold.”

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Posted 4 years ago

“I have already recommend Vufold to lots of colleagues”

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Posted 4 years ago

Thank you for recommending Vufold.

Posted 4 years ago

“Helpful staff, order correct”

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Posted 4 years ago

Thank you for the 5 star rating.

Posted 4 years ago

“I purchased a set of the 2090mm wide Delux bifold doors before lockdown, which arrived promptly with the ordering process very simple. The work to my house finally got underway at the beginning of last month, with the doors being fitted a couple of weeks ago. My joiner has commented that the doors were simple to put together and install and also commented on the quality of the doors and ironmongory. My wife and I are very happy with the finish and quality of the doors and so much so, we have just ordered another set of 1790mm wide doors, to replace our existing patio doors. They are currently on order with an expected delivery date of 24th August, so I’m looking forward to having these installed to finish off my alterations.”

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Posted 4 years ago

“The service from purchase to delivery was exceptional and only took a few day’s. Installation was carried out by my carpenter as my diy skills are now at an end. My carpenter was very impressed with the product quality and stated that he would be advising on the product to customers of his in the future. The doors look great ,may purchase blinds in the future.”

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Posted 4 years ago

Thank you for your feedback. We are pleased to hear your carpenter was impressed and his recommendations will be very much appreciated. Thanks for the 5 start rating and we are glad you like the look of your Vufold doors. Great to hear you are also interested in purchasing blinds.

Posted 4 years ago

“Delighted with our purchase.”

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Posted 4 years ago

That's great to hear and thank you for letting us know. Thank you for the 5 star rating.

Posted 4 years ago

“Excellent product and great service, doors look great”

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Posted 4 years ago

Thank you for your kind feedback.

Posted 4 years ago

“I was very happy with the service offered which was prompt and efficient However when I was initially informed of the delivery in a 3 hour slot I was also told that the delivery team would let me know when they were about 30 minutes away This did not happen and when they were asked about this the reply given was that they were not told to do this by you It was a bit of a shock when the front door bell rang at 7:25 in the morning However the delivery term were very courteous I am also a bit unhappy that even though I purchased the doors when they were “on a summer sale” I have noticed that the cost of the doors are still the same now even though I purchased them two days before your sale was supposed to end so I have not actually made any saving on the cost”

Helpful Report

Posted 4 years ago

Dear Rino, Thank you for your review. We are sorry to hear the agreed phone call 30 minutes before delivery did not happen, and we have addressed this with our delivery company. We are a little confused with regards to your comments relating to your purchase price; we can confirm the price you paid during our sale is lower than our current web site price. Thank you for your positive feedback relating to the service you had received and we hope you enjoy your Vufold Master Bifold Doors. Kind regards Vufold.

Posted 4 years ago

“I ordered 1.5m bifold doors, the order was processed quickly and efficiently. And everything arrived quickly. The door fitting was very straight forward and the look great, would definitely recommend”

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Posted 4 years ago

“Great doors easy to assemble and look the part.”

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Posted 4 years ago

“Super product”

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Posted 4 years ago

“Could not wish for better service from ordering to delivery thank you”

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Posted 4 years ago

Vufold is rated 4.8 based on 1,869 reviews