Vufold Reviews

Name: Vufold
Address: Queens Court, Queens Avenue, Macclesfield, Queens Court, Queens Avenue, Macclesfield, Cheshire East
Rating: 4.80

4.8 Rating 1,869 Reviews

98 %

of reviewers recommend Vufold

4.8

Based on 1,869 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Vufold:

Vufold is a UK leading manufacturer and seller of bifold doors, sliding patio doors, French doors, front doors, windows and roof glazing.

Visit Website

Phone:

01625 442 899

Email:

sales@vufold.co.uk

Location:

Queens Court, Queens Avenue, Macclesfield,
Queens Court, Queens Avenue, Macclesfield
Cheshire East
SK10 2BN

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Vufold 5 star review on 15th November 2024

Colin Ashman

Vufold 5 star review on 13th November 2024

Michael Hollingworth

Vufold 5 star review on 5th November 2024

Miriam Wilson

482

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Some minor teething problems negotiating the delivery on my own terms. However, this was resolved after a short discussion.”

Helpful Report

Posted 7 years ago

“Delivered quickly, installed easily, look great, work perfectly. What more can you ask?”

Vufold 5 star review on 27th January 2017

Helpful Report

Posted 7 years ago

Thank you for your review. Is it possible to send some more photos of your doors and completed project to photos@vufold.co.uk and that we can use in our customer gallery, for your trouble we will give you £50 back?

Posted 5 years ago

“Good delivery service. Well packed. Good quality. Nice style that suites our home. Doors open smoothly.”

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Posted 7 years ago

“Good quality delivered on time”

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Posted 7 years ago

“Excellent Quality with very detailed set of bits and pieces. Looks really good. The instructions showed a diagram that did not match the frame. This was not a problem having called support but it should be fixed. The plugs to hide the screws are the cheap plastic ones used on kitchen units and do not do justice to the product. My carpenter was so impressed with the doors he took the trouble to get two oak batons to finish the joint of the frame against the wall. This made a nice finish. Oak plugs and batons would be a very good upgrade to the package.”

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Posted 7 years ago

“Very pleased with doors, very good quality and finish product, also Exellent service response to a a problem with a missing straight hinge which was posted Ist class the next day.”

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Posted 7 years ago

“Very pleased with look and quality of my bifold oak doors”

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Posted 7 years ago

“Look really good,I fitted them between my living room and conservatory they were really easy to install.”

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Posted 7 years ago

“Im a building contractor and was very impressed with ease of fitting and quality. customer service brilliant. Would definately buy again especially at these prices”

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Posted 7 years ago

“The customer service was excellent, they telephoned me to confirm the order, delivery as they said, quality of the produce is excellent, I had internal bifold doors and now the area is plastered and decorated they look amazing.”

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Posted 7 years ago

“Very helpful staff”

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Posted 7 years ago

“Great products. Instructions are clear, precise and easily understood. Really straight forward to fit. Very helpful staff. What I really like is that there are no 'buts'. Everything just works.”

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Posted 7 years ago

“Very good customer service and amazing quality.”

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Posted 7 years ago

“Doors were delivered on the date specified. The doors look beautiful and are very well constructed. Make sure you leave enough time to finish the doors before they get installed (takes roughly 3 days with drying in between coats). Would highly recommend them.”

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Posted 7 years ago

“It's first time we used Vufold, we were quite dissappointed with the end result as we intended to purchase the 2.4 metre Finnesse Bifold Internal Doors in white without the trail at the bottom, not realising that this was option was only available in oak, rather to offer an option of swapping with the price paid, only option was to drop off which was 2 hours away from us and I am in my third trimester of Pregnancy which would have been impossible then to re-order. Surely spending all that money a service to cater for the swap should have been available given the circumstances:(”

Helpful Report

Posted 7 years ago

Thank you for your feedback, I am sorry to hear of your requirement to return your doors during what is understandably a busy period. Unfortunately, no retailer is able to get insurance on what is classed as a ‘3rd party collect’ with a courier, as we would be instructing them to collect goods from a 3rd party and return them to us. In order for you to be insured with the courier should the items become lost or damaged during the collection/return, the party in possession of the goods must arrange the return delivery. We would like to make it as easy as possible for customers to return items if needed and arrange the collection/ return ourselves, however, there simply isn’t the insurances to cover this type of collection, potentially leaving the customer out of pocket should the items become lost or returned to us damaged.

Posted 7 years ago

“After receiving the doors I found them easy to install. The only thing that I would change is the seal on the mean opening door which was the 21 type and this does not allow the door to close smoothly I would put a brush type seal instead”

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Posted 7 years ago

“David Ross provided a superb service in our selection, pricing and delivery of our bi-fold doors. We have not fitted them yet but I am more than happy with the service provided.”

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Posted 7 years ago

“Easy to order, delivered as promised to carrier and intro to excellent haulier for onward delivery to France. (All within a week) Fitted using excellent instructions and operating perfectly. So far delighted!”

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Posted 7 years ago

“A Very happy sailor”

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Posted 7 years ago

“The first point of contact was your telephone helpline and your advisor seemed knowledgeable and helpful. Following that we ordered the doors and they duly arrived and all the parts were present. The builder didn't have any problems and we are all pleased with the quality.”

Helpful Report

Posted 7 years ago

Vufold is rated 4.8 based on 1,869 reviews