Vufold Reviews

Name: Vufold
Address: Queens Court, Queens Avenue, Macclesfield, Queens Court, Queens Avenue, Macclesfield, Cheshire East
Rating: 4.80

4.8 Rating 1,869 Reviews

98 %

of reviewers recommend Vufold

4.8

Based on 1,869 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Vufold:

Vufold is a UK leading manufacturer and seller of bifold doors, sliding patio doors, French doors, front doors, windows and roof glazing.

Visit Website

Phone:

01625 442 899

Email:

sales@vufold.co.uk

Location:

Queens Court, Queens Avenue, Macclesfield,
Queens Court, Queens Avenue, Macclesfield
Cheshire East
SK10 2BN

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Vufold 5 star review on 15th November 2024

Colin Ashman

Vufold 5 star review on 13th November 2024

Michael Hollingworth

Vufold 5 star review on 5th November 2024

Miriam Wilson

482

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was very good and men put it were I would like Thank you”

Helpful Report

Posted 2 years ago

Hi Peter, Many thanks for the review - thank you for sharing that all went well with your delivery. We would love to hear further from you once you have completed your project, and please kindly get in touch to let us know how you got on. Best regards Vufold

Posted 2 years ago

“Quality of product and Service iš perfect. Highly recommended 😊”

Helpful Report

Posted 2 years ago

Many thanks for the review Aleksandras - great to hear, and thank you for highly recommending us! Best regards Vufold

Posted 2 years ago

“Really pleased with my dealings with Vufold, had some questions prior to ordering and these were handled by very helpful staff. Delivery was super fast. Looking forward to having doors fitted”

Helpful Report

Posted 2 years ago

Hi Geoffrey, Thank you for sharing how pleased you are with the service received - very nice to hear. Kind regards Vufold

Posted 2 years ago

“Excellent service. Less than 48 from order to delivery, can’t ask for better than that.”

Helpful Report

Posted 2 years ago

Thanks for your review Carol - we are delighted to hear how pleased you are with the service received. Many thanks Vufold

Posted 2 years ago

“What can I say? Fantastic service from start to finish. Our kitchen install (with some significant building work for good measure) is from 11th July so we were hoping to get the doors on discount. We took the plunge on the Saturday with 15% off, and they arrived on the Wednesday. I was updated every step of the way. Faultless service. Would highly recommend. Thanks a lot.”

Helpful Report

Posted 2 years ago

Hi Chris, Thank you for sharing how pleased you are with the service you have received, and we would love to hear further from you once you have installed your doors. Many thanks Vufold

Posted 2 years ago

“Good Communication! Good customer care service. Thanks”

Helpful Report

Posted 2 years ago

Hi Farhad, Many thanks for the kind feedback based on the service you received. Best regards Vufold

Posted 2 years ago

“Excellent service and product. I bought the white wood bi-fold doors for a new balcony and kitchen at my first floor flat. They look fabulous and fit in with the building perfectly. The product is well made, elegantly designed with all the necessary features to make using the doors easy, smooth and practical. I'm delighted with the doors. A special mention to the team in the vufold office who kept me informed about the availability and delivery of the doors at every step of the process. Highly recommended.”

Helpful Report

Posted 2 years ago

Hi Laura, Thank you very much for your kind words. It's fantastic to hear that the doors have made such an impact and helped you achieve what you set out to do. Your installation looks great! It's also very pleasing to hear that all our hard work and efforts have not gone unnoticed, and thank you for sharing how pleased you were with the service received. Kind regards Vufold

Posted 2 years ago

“I’m absolutely thrilled with the internal bi-fold doors I had installed! They work just as I hoped and look great. The carpenters commented on what great quality they are. Very pleased. Thank you.”

Helpful Report

Posted 2 years ago

Hi Emila, Many thanks for the fantastic review. We are delighted to hear how thrilled you are with your purchase and thank you for sharing how impressed your carpenters were too. Your installation looks great! Kind regards Vufold

Posted 2 years ago

“EXCELLENT PRODUCT, DELIVERED REALLY QUICKLY AND ALL FITTED TOGETHER PERFECTLY”

Helpful Report

Posted 2 years ago

Hi Ronald, Thank you for the great feedback! We are delighted to hear how pleased you are with the product and service, and thanks for sharing how well the installation went. Many thanks Vufold

Posted 2 years ago

“I'm very happy with the service I received, my order came on time [as promised].”

Helpful Report

Posted 2 years ago

Hi Phil, Thanks for your review - great to hear you are happy with the service. Best regards Vufold

Posted 2 years ago

“Fantastic goods with a very high quality.”

Helpful Report

Posted 2 years ago

Many thanks for your review Donald, and thank you for sharing how happy you are with the quality. Kind regards Vufold

Posted 2 years ago

“Good product, well made and finished; looks excellent. Excellent delivery timscale; just what we needed. However, fitting was NOT as easy as marketing leads you to believe. As part of a major house improvement project, we had the services of a professional joiner to hand and he had some difficulty in fitting the doors as the instructions were none too clear in places. The opening for the frame and doors has to be exactly square and there is little tolerance available. Whereas there were useful YouTube videos for other VuFold products there isn't one for this specific product; this needs to be rectified - it would help DIY'ers immeasurably. The doors are meant to lie flat against the wall when open but the door handle prevents a neat, stacked, look; it might be worth VuFold investigating a recessed handle arrangement as an option.”

Helpful Report

Posted 2 years ago

Thank you for sharing your experience and we are glad to hear you are happy with the overall look of your doors. The Inspire internal doors you purchased are one of our most popular ranges and we receive regular feedback on how easy the doors are to install, everything is pre-machined on the 2-door set except where the bottom pivot block requires cutting using the supplied template. Is there a specific part in the instructions you can direct us to so we can review this? The door does fold flat onto the wall however, you are correct and where the end door folds onto the adjoining door, the handle will stop both doors from folding fully flat against each other, we do have catch kits available that hold the doors together when folded back, or as you say a slimmer / recessed handle could be fitted. Thank you again for taking the time to share your experience and we are delighted to hear you are happy with the end result. Best regards Vufold

Posted 2 years ago

“Speedy service and great product”

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Posted 2 years ago

It's great to hear you are happy with both the service and product received. Many thanks Vufold

Posted 2 years ago

“Fast delivery. Quality build. Would recommend”

Helpful Report

Posted 2 years ago

Thank you for sharing how pleased you are. Best regards Vufold

Posted 2 years ago

“It’s been a pleasure dealing with Vufold,I was kept informed about my order all the way to delivery. The courier delivery driver was exceptional”

Helpful Report

Posted 2 years ago

Hi Sue, Many thanks for the review and it's great to hear you are happy with the service. Best regards Vufold

Posted 2 years ago

“The website was easy enough to navigate but the most impressive part of dealing with Vufold was the excellent pre and after-sale service provided personally by David Ross who deserves a special mention.”

Helpful Report

Posted 2 years ago

Many thanks for the review Steve. We are really pleased to hear how impressed you are with everything from start to finish, and we will be sure to pass your kind words on to David. We are always here to help should you require any further assistance. Kind regards Vufold

Posted 2 years ago

“Beautiful door latest design thank you”

Helpful Report

Posted 2 years ago

Thanks for the great review - glad you are happy with your doors. Kind regards Vufold

Posted 2 years ago

“Brilliant service and a fantastic product”

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Posted 2 years ago

Thank you for your review Toby - pleased to hear you are happy with everything. Many thanks Vufold

Posted 2 years ago

“Amazing bifold door highly recommended”

Helpful Report

Posted 2 years ago

Hi Dina, Thank you for your review - 'Amazing bifold door', that is great to hear! Thank you also for the recommendation. Kind regards Vufold

Posted 2 years ago

“The doors seem ok but I ordered the wrong door but because it had been taken out of the packet, it couldn’t be returned even though it was completely in tact. Really poor service and not a chance I’d take ordering one again. A very costly slight mistake”

Helpful Report

Posted 2 years ago

Hi Mr Richmond, Thank you for your review and we are sorry to hear of your disappointment. Whilst we do try to be flexible, your order had been in your possession for 8 weeks before you notified us that you wanted to return your door. We operate a 14-day returns policy which runs in line with your consumer rights. As the door had been removed from its protective packaging and had also been delivered to you 8 weeks ago, we were concerned about how it had been stored and also how you were going to deliver this back to us without it getting damaged; therefore you are right in what you say and that we advised you we could not accept your return. We are sorry that on this occasion we did not meet your expectations. Best regards Vufold

Posted 2 years ago

Vufold is rated 4.8 based on 1,869 reviews