Vufold Reviews

Name: Vufold
Address: Queens Court, Queens Avenue, Macclesfield, Queens Court, Queens Avenue, Macclesfield, Cheshire East
Rating: 4.80

4.8 Rating 1,898 Reviews

98 %

of reviewers recommend Vufold

4.8

Based on 1,898 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Vufold:

Vufold is a UK leading manufacturer and seller of bifold doors, sliding patio doors, French doors, front doors, windows and roof glazing.

Visit Website

Phone:

01625 442 899

Email:

sales@vufold.co.uk

Location:

Queens Court, Queens Avenue, Macclesfield,
Queens Court, Queens Avenue, Macclesfield
Cheshire East
SK10 2BN

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought a 5 door 3.6m from the Master Range. My neighbour and I (he is a joiner) fitted it in about 6 hours. The length of the opening meant I needed a pfc steel lintel and nuts and bolts for fixings. It is important not to put a course of bricks on to the lintel prior to fixing the nuts and bolts for obvious reasons. Very happy with the door and Cheryl in the after care team and Shane Martin the salesman were most helpful.A happy customer.”

Helpful Report

Posted 2 years ago

Thank you for your great review Patrick. Thank you also for sharing your experience and advice to other customers who are fixing into a lintel requiring the use of the bolts supplied. Your kind words are very much appreciated and we are delighted to hear how pleased you are with both the product and service received. Many thanks Vufold

Posted 2 years ago

“Excellent service, from point of order to delivery”

Helpful Report

Posted 2 years ago

Hi Martin, Thank you for rating Vufold 5 out of 5 stars based on the service you received. Best regards Vufold

Posted 2 years ago

“Used the helpline to ask questions about the type of door that best suited our project and had very quick and helpful feedback. Delivery was very quick once order was placed”

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Posted 2 years ago

Thank you for the 5-star review - glad to hear you were happy with the service received. Many thanks Vufold

Posted 2 years ago

“We visited the showroom to actually see the door, side panel and frame up close. We were treated very professionally and all the staff were friendly and welcoming, even though we had not made a prior appointment. FYI there were two slight metallic protrusions on the door surface. These were resulting from the manufacturing process and were not a serious problem. We are very impressed with the contents of the delivery packs. Every possibility has been covered e,g, drills, touch-up sealant, masking tape and paintbrush. Brilliant. Our installer was very impressed with this and the overall quality.”

Helpful Report

Posted 2 years ago

Thank you for the fantastic review Peter - we appreciate you sharing that the extra detail has not gone unnoticed, and we are delighted to hear how impressed you and your installer are with the overall quality. Many thanks Vufold

Posted 2 years ago

“Can’t recommend vufold enough. Extremely past process from order to the doors arriving on the job. So easy to assemble. I won’t be going anywhere else from now on. Thanks again”

Helpful Report

Posted 2 years ago

Hi Jim, We are delighted to receive such fantastic feedback - thank you for sharing how pleased you are. We really appreciate the recommendation and we look forward to working with you again in the future. Many thanks Vufold

Posted 2 years ago

“The doors look great and were relatively easy to install ourselves. Very good quality, very pleased. Thank you.”

Helpful Report

Posted 2 years ago

Hi Diane, Thank you for sharing how happy you are with the doors and also how easy you found them to install. Many thanks for the 5-star rating. Best regards Vufold

Posted 2 years ago

“Excellent can’t fault it”

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Posted 2 years ago

Many thanks for the 5-star review Joanne - pleased to hear you are happy with everything. Kind regards Vufold

Posted 2 years ago

“Very good presales help from Josh. However, there are a few oddities in the instructions that did not make sense. For example, providing 40mm screws for the top jamb, when the wood is about 20mm thick. Also there was an instruction to "make the pivot level with the jamb". Level how? Also, where the hinges require pilot holes on the pivot door, why did you make it so the hinge pilot hole is on the skinny part of the wood, instead of the stable wider part?”

Helpful Report

Posted 2 years ago

Many thanks for the 5-star review and thank you for feeding back how pleased you were with how your presales enquires were dealt with. We are sorry for any confusion and we appreciate you bringing this to our attention, hopefully, we can add some further clarity; if you are referring to the frame head, then the screw length is to ensure a secure fixing into the lintel/support above. The bottom pivot block needs to be set perfectly flush/level with the bottom of the frame jamb to ensure the doors sit and operate correctly within the opening, there is an image in the instructions demonstrating the correct location. We use an external grade steel hinge system across all our wooden bifold door ranges, the pre-piloted screw positions on the door are controlled by the hinge plate itself. Providing the torx-headed hinge screws provided are used, you will experience no issues with this. Many thanks Vufold

Posted 2 years ago

“Excellent service, and speedy process from ordering to delivery.”

Helpful Report

Posted 2 years ago

Thank you for sharing how pleased you are with the service received - great to hear! Kind regards Vufold

Posted 2 years ago

“Delivery was very good and men put it were I would like Thank you”

Helpful Report

Posted 2 years ago

Hi Peter, Many thanks for the review - thank you for sharing that all went well with your delivery. We would love to hear further from you once you have completed your project, and please kindly get in touch to let us know how you got on. Best regards Vufold

Posted 2 years ago

“Quality of product and Service iš perfect. Highly recommended 😊”

Helpful Report

Posted 2 years ago

Many thanks for the review Aleksandras - great to hear, and thank you for highly recommending us! Best regards Vufold

Posted 2 years ago

“Really pleased with my dealings with Vufold, had some questions prior to ordering and these were handled by very helpful staff. Delivery was super fast. Looking forward to having doors fitted”

Helpful Report

Posted 2 years ago

Hi Geoffrey, Thank you for sharing how pleased you are with the service received - very nice to hear. Kind regards Vufold

Posted 2 years ago

“Excellent service. Less than 48 from order to delivery, can’t ask for better than that.”

Helpful Report

Posted 2 years ago

Thanks for your review Carol - we are delighted to hear how pleased you are with the service received. Many thanks Vufold

Posted 2 years ago

“What can I say? Fantastic service from start to finish. Our kitchen install (with some significant building work for good measure) is from 11th July so we were hoping to get the doors on discount. We took the plunge on the Saturday with 15% off, and they arrived on the Wednesday. I was updated every step of the way. Faultless service. Would highly recommend. Thanks a lot.”

Helpful Report

Posted 2 years ago

Hi Chris, Thank you for sharing how pleased you are with the service you have received, and we would love to hear further from you once you have installed your doors. Many thanks Vufold

Posted 2 years ago

“Good Communication! Good customer care service. Thanks”

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Posted 2 years ago

Hi Farhad, Many thanks for the kind feedback based on the service you received. Best regards Vufold

Posted 2 years ago

“Excellent service and product. I bought the white wood bi-fold doors for a new balcony and kitchen at my first floor flat. They look fabulous and fit in with the building perfectly. The product is well made, elegantly designed with all the necessary features to make using the doors easy, smooth and practical. I'm delighted with the doors. A special mention to the team in the vufold office who kept me informed about the availability and delivery of the doors at every step of the process. Highly recommended.”

Helpful Report

Posted 2 years ago

Hi Laura, Thank you very much for your kind words. It's fantastic to hear that the doors have made such an impact and helped you achieve what you set out to do. Your installation looks great! It's also very pleasing to hear that all our hard work and efforts have not gone unnoticed, and thank you for sharing how pleased you were with the service received. Kind regards Vufold

Posted 2 years ago

“I’m absolutely thrilled with the internal bi-fold doors I had installed! They work just as I hoped and look great. The carpenters commented on what great quality they are. Very pleased. Thank you.”

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Posted 2 years ago

Hi Emila, Many thanks for the fantastic review. We are delighted to hear how thrilled you are with your purchase and thank you for sharing how impressed your carpenters were too. Your installation looks great! Kind regards Vufold

Posted 2 years ago

“EXCELLENT PRODUCT, DELIVERED REALLY QUICKLY AND ALL FITTED TOGETHER PERFECTLY”

Helpful Report

Posted 2 years ago

Hi Ronald, Thank you for the great feedback! We are delighted to hear how pleased you are with the product and service, and thanks for sharing how well the installation went. Many thanks Vufold

Posted 2 years ago

“I'm very happy with the service I received, my order came on time [as promised].”

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Posted 2 years ago

Hi Phil, Thanks for your review - great to hear you are happy with the service. Best regards Vufold

Posted 2 years ago

“Fantastic goods with a very high quality.”

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Posted 2 years ago

Many thanks for your review Donald, and thank you for sharing how happy you are with the quality. Kind regards Vufold

Posted 2 years ago

Vufold is rated 4.8 based on 1,898 reviews