VUDU Performance Reviews

Name: VUDU Performance
Address: Normanton Industrial Estate, Unit 14 Beckbridge Road, Normanton Industrial Estate, Unit 14 Beckbridge Road, Normanton
Rating: 4.69

4.7 Rating 991 Reviews

100 %

of reviewers recommend VUDU Performance

4.7

Based on 991 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+44 1924 228042

Location:

Normanton Industrial Estate, Unit 14 Beckbridge Road,
Normanton Industrial Estate, Unit 14 Beckbridge Road
Normanton
WF6 1TE

VUDU Performance 5 star review on 28th November 2024

B Quince

VUDU Performance 5 star review on 5th November 2024

J Garry

VUDU Performance 5 star review on 23rd October 2024

VUDU Performance 5 star review on 18th September 2024

I Salt

102

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Stood around for an hour - but had a chat ( and didn't get to scrounge a coffee.... ) Eventually got my exhaust system and half the hangers I needed to fit it. VW sourced the other parts required, still to get it fitted. Tried to sell me a Saker.... LoL”

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Posted 11 months ago

Thank you for the 5 star rating of VUDU Performance, Duncan! We are so glad that you were able to find the parts you needed. And we're sorry that you had to wait for an hour, it sounds like you caught the team at a very busy time. We hope you can get your exhaust system fitted soon, and next time, we'll make sure to provide you with some coffee!

Posted 11 months ago

“Very happy with my purchases from vudu performance delivered very fast and excellent quality and service would highly recommend and will b definitely ordering more for my car”

VUDU Performance 5 star review on 26th December 2023

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Posted 11 months ago

Thank you so much for your 5 star rating of VUDU Performance, Dave - we appreciate the kind words. It's great to hear that you're very happy with your purchases from us. We take pride in providing quality and service that truly exceed expectations, and we're delighted that you'd recommend us to others. We look forward to you placing more orders with us soon!

Posted 11 months ago

“Spot on I'll always use vudu”

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Posted 11 months ago

Thank you so much, Mark, for the fantastic 5-star rating for VUDU Performance. We really appreciate your loyalty! Spot on - we look forward to having you as a VUDU customer always!

Posted 11 months ago

“Competitive pricing and fast delivery”

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Posted 11 months ago

Thank you, Kevin, for your 5 star rating of VUDU Performance! We are delighted to have exceeded your expectations with our competitive pricing and fast delivery. We look forward to serving you again in the future!

Posted 11 months ago

“Iv just installed them on my focus at mk3 and im so happy with the performance, the breaking is on point and they look good as well love the pattern. Perfect OEM fit thank you guys”

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Posted 11 months ago

Thank you so much for the fantastic 5-star rating, Lee! We're truly grateful for your loyalty. We're happy to hear you're happy with the performance of our VUDU Performance brakes - it's great to hear that they look good and that they fit perfectly! Your feedback means a lot to us. Thank you so much!

Posted 11 months ago

“Still waiting for my original order I placed with them some 6 weeks ago and have had to chase 3 times and still no sign of my items - Very disappointing”

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Posted 11 months ago

Hi Paul, we can only apologize for the delay in your order. It seems we are still waiting for stock to become available with our supplier. As you have purchased during a sale period, there's not much further discount we can offer you on this. However, we have applied a 10% refund on your order as a token of goodwill. Our team will keep in touch with you to provide any further updates.

Posted 11 months ago

“Good overall however an additional £45 was requested for shopping. ..whilst it's in their t&c's, it should be made clearer at the time of checkout. Further nothing they should be aware of the items' size and associated costs if they're a stockist.”

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Posted 1 year ago

Thank you for your 4 star rating of VUDU Performance and for your feedback. We appreciate our loyal customers and value your input. We will make sure to take your remarks into consideration in future. Thank you for taking the time to share your experience.

Posted 11 months ago

“I would just like to thank Vudu for the amazing service I received once arrived I was quickly seen too and before I knew it car was pulled in to be worked on. The lad doing my car was a pleasant guy who chatted to me while doing the work and explain what they was doing with my car step by step even talked me through some of the other projects that were happening there. The map I had on the car itself is fantastic it’s such a massive difference and continues to pull a smile on my face every time I drive it. Service was fantastic, product is fantastic and will definitely be returning for future plans.”

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Posted 1 year ago

Thank you so much for your fantastic 5 star rating for VUDU Performance and for your generous feedback! We are very appreciative and we are glad to hear that you were pleased with the service and product. We are delighted that the map you had on your car pulled a smile on your face, that speaks volumes for the quality of our work. We look forward to serving you again in the future and thank you again for your kind and generous words!

Posted 11 months ago

“Great service and replies when contacted, product quality top notch”

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Posted 1 year ago

Thank you so much for the 5-star rating! We really appreciate your kind words regarding the performance of VUDU. We strive to provide great service and top-notch quality products, and we are glad that you have been so satisfied! Thank you for your review!

Posted 11 months ago

“Purchased an air filter, never heard of the company before but it was recommended to me. Wasn’t kept upto date with the fact there was none on the shelf, had to chase it myself to find out what was going on, and now that I’m trying to return the item I’m being told there is a restocking fee that I will be charged”

Helpful Report

Posted 1 year ago

Hi Ben, looking over your order, I can see you received an email the following day after you placed your order and the order was completed 5 working days after this. Black Friday is our busiest time of the year, with hundreds of orders coming through to us in a very short space of time, so we can only apologize that the order was not with you any sooner. Regarding the restocking fee, this is in place to prevent the company from being left with very specific items that we would find difficult to move on from our warehouse. Our suppliers would also charge a restocking fee if we wanted to send the item back, leaving us with no choice to put this procedure in place. More details can be found in our T&C's: https://vuduperformance.com/pages/terms

Posted 1 year ago

“Always helpful fantastic customer service couldn't be happy 😊”

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Posted 1 year ago

Thank you so much for giving us the 5-star rating, Ryan! We are so pleased to hear that you appreciated our always helpful fantastic customer service 😊

Posted 1 year ago

“Visited AET/Vudu numerous times through 2023, firstly for a gold service and VP235 on my ST180, then for new brakes fitting, then another silver service and most recently exhaust fitting. Each time all staff were pleasant, all jobs done efficiently and never had an issue. Would recommend AET/Vudu for any work that needs doing.”

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Posted 1 year ago

Thanks for the 5 star rating Oliver! We really appreciate your loyal business over the years. It's great to hear that you had such a positive experience every time you visited us. We're glad you would recommend us for any future car maintenance/repairs.

Posted 1 year ago

“Very professional company, with a wealth of knowledge. A trusted seller.”

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Posted 1 year ago

Thank you for your wonderful 5-star rating of VUDU Performance! We are delighted that you found us to be a very professional company with a wealth of knowledge and a trusted seller. Your appreciation is greatly appreciated.

Posted 1 year ago

“After resolving the shipment that FedEx lost with the ART team, I am very happy with the exceptional quality product and very good service from Ashleigh. Thank you very much, greetings from Argentina”

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Posted 1 year ago

Thank you for taking the time to review your experience with VUDU Performance. We are sorry that your order hasn't moved in a week and that you have been unable to get a response from us via email. Please contact myself personally sam.matthews@aetmotorsport.com and I'll take a look into this for you.

Posted 1 year ago

“Had a question about the fitment of the exhaust on my car, they got back to me quickly with the answer. Delivered within a couple of days of ordering.”

VUDU Performance 5 star review on 16th November 2023

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Posted 1 year ago

Thank you so much Nick for your 5-star rating of VUDU Performance! We are so glad you had a good experience with us and appreciate you taking the time to share your review. We appreciate your loyalty as a customer, and we're glad we were able to help you find the right fitment for your car's exhaust. Thank you again!

Posted 1 year ago

“Good high quality products, but shame about postage which is a knocking point, paid 16 pound postage and has taken a long time to arrive.”

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Posted 1 year ago

“My experience with this company was fantastic. Very helpful company and friendly when speaking with them. However I still haven't received my item from there supplier, the delivery company DX seems to have delivered my parcel to someone else with a different surname even though i provided my contact number that was never called either which would of rectified any delivery issues.”

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Posted 1 year ago

“Efficient service, kept up to date with orders, arrived on time.”

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Posted 1 year ago

Thank you so much, Rhys, for your 5 star review of AET Motorsport! We really appreciate your kind words about our efficient service, keeping up to date with orders, and arriving on time. We're thrilled that you had a great experience working with us and are very grateful for your kind feedback!

Posted 1 year ago

“Quick shipping and decent prices, very satisfied.”

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Posted 1 year ago

Thank you for your 5 star rating of AET Motorsport! We are also very pleased that you were satisfied with our quick shipping and reasonable prices. Much appreciated!

Posted 1 year ago

“Guys are great. I ordered front bumper spoiler for my vw touareg here from Australia and was shipped immediately. Got it in 5 days. Very happy with it. Will upload photo when installed this weekend. Thanks guys.”

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Posted 1 year ago

Thank you so much for your 5 star rating, Senad! We really appreciate your loyalty as a customer and we are so glad to hear that you are pleased with your order. We always strive to provide our customers with the best service, so it's great to read reviews like yours. We look forward to seeing the photos when you have it installed this weekend!

Posted 1 year ago

VUDU Performance is rated 4.7 based on 991 reviews