VUDU Performance Reviews

Name: VUDU Performance
Address: Normanton Industrial Estate, Unit 14 Beckbridge Road, Normanton Industrial Estate, Unit 14 Beckbridge Road, Normanton
Rating: 4.68

4.7 Rating 1,007 Reviews

92 %

of reviewers recommend VUDU Performance

4.7

Based on 1,007 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+44 1924 228042

Location:

Normanton Industrial Estate, Unit 14 Beckbridge Road,
Normanton Industrial Estate, Unit 14 Beckbridge Road
Normanton
WF6 1TE

VUDU Performance 5 star review on 27th January 2025

N SIEW HONG

VUDU Performance 5 star review on 28th November 2024

B Quince

VUDU Performance 5 star review on 5th November 2024

J Garry

VUDU Performance 5 star review on 23rd October 2024

VUDU Performance 5 star review on 18th September 2024

I Salt

103

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As per usual excellent Customer Service and unbelievable shipping speeds on all the products i order, Nick and Sam always ready to give the best advice for what best suits your car.. Ill be a long standing customer from here on..Ben”

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Posted 3 years ago

“Absolutely fantastic group of people very quick to resolve any issues and always helpful”

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Posted 3 years ago

“So helpful when it come to making my order, wasn't too sure what tune to go with and glad I went with VUDU stage 1+ and ITG intake. Thank you so much for all your help will definitely be ordering from you again soon :)”

VUDU Performance 5 star review on 13th May 2021

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Posted 3 years ago

“Liased with Ashleigh in the sales department to create a design for the rear 1/4 of my car and was greated with A* level service and a friendly approach to all of my questions and queries, big or small. Postage of items has always been quick and on time, without any concern as to lack of quality or delay in arrival. Fantastic service, easy access with simple yet effective website create a brilliant shopping experience.”

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Posted 3 years ago

“Bought a Airtec induction kit, very helpful. Kept me informed when they received parts from suppliers and when they was ready to collect”

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Posted 3 years ago

“Excellent service excellent products excellent quality advice”

VUDU Performance 5 star review on 5th May 2021

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Posted 3 years ago

“Highly recommended great service from the team!. Will be back in the future for stage 3.”

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Posted 3 years ago

“Brilliant service. Great communication fast service”

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Posted 3 years ago

“After several e mails half my order is still missing I have tried to contact them without any response have made several purchases but never again”

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Posted 3 years ago

Hi Kash, although you had initial problems, I believe Sam has contacted you, arranged a collection and processed a refund as agreed with yourself as it looks like you were contacting an outdated email address. Should you need to contact us again in the future, please contact us via our Contact Us page linked below: Contact Us page here: https://www.aetmotorsport.com/pages/contact-aet-motorsport

Posted 3 years ago

“Excellent customer service and fast dispatch and delivery. Will use again for future purchases and would recommend to my owners site.”

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Posted 3 years ago

“Take your money for an item they say is in stock then give you a delivery date 4 weeks later.. forget that you try to call and you get diverted to an email only form. I clearly emailed and asked you to cancel my order I even called my bank.. nothing sure enough my items arrived long over due so over due id purchased the same items from the producer them selfs who stated the item was out of stock but gave me a delivery dates of 2 weeks which I proceeded with please let me know your returns policy and no im not paying for the service thanks”

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Posted 3 years ago

Hi Sav, I have tried to email you regarding this matter but I've had no reply from yourself. I'm not sure which address you have been trying to contact but we have a dedicated Contact Us page should you still need to get in contact with us about this. Contact Us Page: https://www.aetmotorsport.com/pages/contact-aet-motorsport

Posted 3 years ago

“Fast delivery and great customer service. Can’t wait to purchase another product.”

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Posted 3 years ago

“Very fast delivery and exceptional customer service, I sent an email following my purchase and a member of staff replied promptly and updated the advert to help others in the future.”

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Posted 3 years ago

“Good products but already lost my vudu sunstrip and front splitter 😂”

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Posted 3 years ago

“Easy to deal with”

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Posted 3 years ago

“To further my previous review. Just received the new part. They sent exactly the same part they did to begin with. And it was damaged. Not sure what kinda company they’re running but judging off their social and youtube it’s full of 15 year olds so this doesn’t actually surprise me. Avoid at all costs”

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Posted 3 years ago

Hi Alex, I do apologise for the delay and lack of communication. It’s been an extremely difficult time for the company over the past few months but with the lockdown easing we’re slowly getting staff back into the office. We’ve also hired a new customer service team member who started last Monday to purely concentrate on customer enquiries to get our customer service up to the standard it was prior to the government lockdown. I've spoken to you on email earlier today but just to confirm your order will be getting collected tomorrow and once it lands with us we can sort out the refund.

Posted 3 years ago

“Wrong part advertised. Wrong part received. No support for several weeks. Lesson learned.”

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Posted 3 years ago

Hi Marcel, I've dropped you an email if you want to get back to me and discuss your issue so I can get this sorted for you. Many Thanks

Posted 3 years ago

“Disgusting”

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Posted 3 years ago

Hi Lee, I can see your order was delivered within three days of you ordering with us, I've dropped you an email if you want to get back to me and discuss your issue on there. Many Thanks

Posted 3 years ago

“I’ve always been told told if you’ve nothing nice to say don’t say anything .”

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Posted 3 years ago

“No communication from the refund service at all”

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Posted 3 years ago

Hi Josh, I've just dropped you an email so we can get this sorted for you ASAP. I do apologise for the delay and lack of communication. It’s been an extremely difficult time for the company over the past few months but with the lockdown easing we’re slowly getting staff back into the office. We’ve also hired a new customer service team member who started last Monday to purely concentrate on customer enquiries to get our customer service up to the standard it was prior to the government lockdown. Please get back to me on email so we can sort this ASAP.

Posted 3 years ago

VUDU Performance is rated 4.7 based on 1,007 reviews