VUDU Performance Reviews

Name: VUDU Performance
Address: Normanton Industrial Estate, Unit 14 Beckbridge Road, Normanton Industrial Estate, Unit 14 Beckbridge Road, Normanton
Rating: 4.69

4.7 Rating 993 Reviews

100 %

of reviewers recommend VUDU Performance

4.7

Based on 993 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+44 1924 228042

Location:

Normanton Industrial Estate, Unit 14 Beckbridge Road,
Normanton Industrial Estate, Unit 14 Beckbridge Road
Normanton
WF6 1TE

VUDU Performance 5 star review on 28th November 2024

B Quince

VUDU Performance 5 star review on 5th November 2024

J Garry

VUDU Performance 5 star review on 23rd October 2024

VUDU Performance 5 star review on 18th September 2024

I Salt

102

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to deal with”

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Posted 3 years ago

“To further my previous review. Just received the new part. They sent exactly the same part they did to begin with. And it was damaged. Not sure what kinda company they’re running but judging off their social and youtube it’s full of 15 year olds so this doesn’t actually surprise me. Avoid at all costs”

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Posted 3 years ago

Hi Alex, I do apologise for the delay and lack of communication. It’s been an extremely difficult time for the company over the past few months but with the lockdown easing we’re slowly getting staff back into the office. We’ve also hired a new customer service team member who started last Monday to purely concentrate on customer enquiries to get our customer service up to the standard it was prior to the government lockdown. I've spoken to you on email earlier today but just to confirm your order will be getting collected tomorrow and once it lands with us we can sort out the refund.

Posted 3 years ago

“Wrong part advertised. Wrong part received. No support for several weeks. Lesson learned.”

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Posted 3 years ago

Hi Marcel, I've dropped you an email if you want to get back to me and discuss your issue so I can get this sorted for you. Many Thanks

Posted 3 years ago

“Disgusting”

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Posted 3 years ago

Hi Lee, I can see your order was delivered within three days of you ordering with us, I've dropped you an email if you want to get back to me and discuss your issue on there. Many Thanks

Posted 3 years ago

“I’ve always been told told if you’ve nothing nice to say don’t say anything .”

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Posted 3 years ago

“No communication from the refund service at all”

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Posted 3 years ago

Hi Josh, I've just dropped you an email so we can get this sorted for you ASAP. I do apologise for the delay and lack of communication. It’s been an extremely difficult time for the company over the past few months but with the lockdown easing we’re slowly getting staff back into the office. We’ve also hired a new customer service team member who started last Monday to purely concentrate on customer enquiries to get our customer service up to the standard it was prior to the government lockdown. Please get back to me on email so we can sort this ASAP.

Posted 3 years ago

“The delivery was very quick & we'll packaged. The quality of the t shirt was much better than I expected, well happy 😁”

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Posted 3 years ago

“Amazing service will be using for every car I own very easy to arrange a booking and speedy service”

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Posted 3 years ago

“Fantastic company to deal with, ive punched a car and loads of parts Keep up the good work Andrew Peacock”

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Posted 3 years ago

“Awesome service! Fast delivery and great communication.”

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Posted 3 years ago

“Customer service is second to none”

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Posted 3 years ago

“Tried quoting me £400 for an oil leak when my local garage quoted less than half”

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Posted 3 years ago

“Fast and efficient”

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Posted 3 years ago

“Top products with friendly and helpful customer service”

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Posted 3 years ago

“Amazing polish and wax products”

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Posted 3 years ago

“Products and service are very good definitely make some more purchases very soon thank you”

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Posted 3 years ago

“Easy to deal with. Top marks”

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Posted 3 years ago

“Happy with my exhaust although the customer service was exhausting. Taking days to reply to emails and not being able to ring up was annoying. I understand it’s hard with covid but still posting on FB and Instagram all the time and not reply to customers wasn’t great”

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Posted 3 years ago

“un peut de temps pour la preparation mais aux final ça vaux le coue”

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Posted 3 years ago

“Really easy purchase process, great website layout, delivery was next day, and the product was of superb quality, and when fitted to my car sounds unreal. Cheers guys.”

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Posted 3 years ago

VUDU Performance is rated 4.7 based on 993 reviews