Vital Consular Reviews

Name: Vital Consular
Address: Unit 35, Batley Business Park, Technology Drive, Batley, Batley
Rating: 4.76

4.8 Rating 1,082 Reviews

94 %

of reviewers recommend Vital Consular

Company Reviews

Metrics

Info

4.8

Based on 1,082 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Vital Consular:

Consular specialist providing document legalisation and translation services. Take advantage of our huge database of knowledge on how to get these processes completed quickly and efficiently.

Powered by a highly experienced team of global staff who care as much about your requirements as you do, we are definitely not the cheapest, but consistently delivering a quality service needs expert staff that know what they are doing.

Save your precious time and money by letting us handle these complicated processes for you.

Visit Website

Phone:

03300881142

Email:

sales@vitalconsular.com

Location:

Unit 35, Batley Business Park,
Technology Drive,
Batley
Batley
WF17 6ER

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Vital Consular 5 star review on 21st August 2022

Irene A

Vital Consular 1 star review on 8th June 2021

Yannick

Vital Consular 5 star review on 28th August 2020

Marwa G

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As a UK company with operations in China, we frequently have to get documents consularised for use in China. Previous this has required employees to travel twice to London to visit the Chinese embassy. VitalConsular are able to do this without our employees attending in person which saves a high amount of travel time and expense.”

Helpful Report

Hi Mark Thank you for your review, it has been very much welcomed and appreciated. It is good to hear that Vital are able to save time and money for your employees and that your are happy with the service we provide for you. It will be great to work with you again in the future.

“I am happy with using Vital Consular, it came recommend by a friend, who had used the service plenty of times. Good turnover period. Helpful advisors and timely updates for your application.”

Helpful Report

Hi Ali Thank you for taking the time to leave your review. It is always good to hear that our team were helpful when you required it and that your order was completed within the time frame quoted. It will be good to work with you again in the future if the need was required.

“It was the first time I used your service so I was on a learning curve, now I know the script I am sure I will be using your service again. Best regards to your team.”

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Thank you Raymond for your review. I am so happy to hear that you would use our services again.

“Attestation was new to me having lived in Middle East twenty years ago, before such services were needed. However process was simple enough albeit expensive. No complaints.”

Helpful Report

Thank you Christopher. Thank you for taking the time to leave a review. It has been warmly received and very much appreciated.

“Service was fast and efficient.”

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Thank you for taking the time to leave your review Patricia. We are happy to know that the legalisation process ran smoothly.

“Excellent service by all standards! Exactly what it says on the tin!!”

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Thank you Kwabena for leaving your review. It has been very much welcomed and appreciated.

“Itwas very poor and the enrollment of my children in schools was delayed due to the late arrival of certificates”

Helpful Report

HI Zouhir Thank you for taking the time to leave your review. I am sorry that you were unhappy with the service we provided. I have looked into your order and I can see that when we received your documentation you had mailed to us more than you had initially ordered. Once we had clarified the situation we then started to proceed with the legalisation. You had used our 4 week service and unfortunately during that 4 weeks the Saudi Embassy closed for 1 week due to the Eid celebrations. We completed and dispatched your documents on the 2nd of September which is 1 day early. Of course if you would like to discuss the matter further, please do not hesitate to call the office

“Great service, the whole process was quick and easy. I was particularly impressed with how you kept me updated every step of the way, so I knew my documents were in good hands.”

Helpful Report

Hi Eleanor Thank you so much for taking the time to leave your review. I am very happy to hear that the updates were appreciated and as helpful to you as they are intended.

“I had no problems and my application and it was dealt with smoothly, updates and information on the process was given by text message alone with despatch date.”

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Thank you Keith for taking the time to leave you review. it is greatly appreciated. I am happy to hear that the updates were very helpful.

“Very efficient, nice team to deal with and processing time is faster than expected Thank you”

Helpful Report

Thank you Ayman for taking the time to leave your review. I will pass your comments onto the team involved. Thank you

“Vital Consular offered me very professional and reliable work done by a team that truly cares for their customers.”

Helpful Report

Thank you Serge for taking the time to leave your review. It is very nice to hear that you appreciated how our team handled your order and that it did come across that we do genuinely care for our clients and their requirements. It will be lovely to work with you again if the situation arises.

“A very fast and professional service.”

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Hi Jonathan Thank you for taking the time to leave your review. it is greatly appreciated.

“Very good service...”

Helpful Report

Thank you for taking the time to leave your review. It is greatly appreciated.

“Vital Consular provided an efficient and effective end-to-end service. The staff was always available for clarifications and promptly responded to all my answers.”

Helpful Report

Thank you for taking the time to leave you review.# It is greatly appreciated. It is always good to hear that our team have undertaken enquiries and dealt with the legalisation in the professional manner that is expected. it will be great to work with you again in the future if the need arises

“An excellent service from start to finish. Great communication”

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Thank you Ryan You review is very much appreciated

“Fabulous customer service. We have used Vital Consular twice to certify documents for visa applications and they are very professional and do their utmost to help when challenges in the process arise. I would not hesitate to recommend them, their service and dedication definitely set them apart.”

Helpful Report

Thank you for taking the time to leave your lovely review. It has been very much appreciated. I am very happy to see that we have always processed your orders as professionally as would be expected. I would also like to thank you for recommending our services to other, this also is very much appreciated.

“understood my query very well.”

Helpful Report

Hi Suet Thank you for your review. It is very much appreciated.

“The process went very well, and the tracking system was very efficient. VitalConsular also answered quickly to emails. To be honest, this could have been a 5* feedback but the only issue was on the timing: Vital was a few days late on what should have been a 10 days process apparently because of a bank holiday in UAE, and since the process will not start before receiving payment, the whole attestation was much longer than expected. Other than that: great work, and I would highly recommend.”

Helpful Report

Thank you for taking the time to leave your feedback, it is very much appreciated. I am very sorry about the slight delay with your order but unfortunately this was due to Eid and the UAE Embassy was closed and were not processing any documents until the celebration was over. I am happy to hear however that you were still very happy with the service we provided. Thank you

“The process is not yet complete so I am baffled as to why I am being asked to review!! To date, Vital have been excellent but I am still waiting for my purchase to be completed, so your request for a review is a little premature. Maybe in future you should pay more attention to completing the work rather than rushing to seek an opinion??”

Helpful Report

Hi Gary Thank you for taking the time to leave your feedback Apologies you had received the invite to leave a review a little early. I have looked into this and this is due to an addition to your order, it had triggered the invite. I can see that you have now received your completed order and I hope everything went well.

“Very good service, excellent communication - Regular updates that were quite useful and a final results as per expectations.”

Helpful Report

Hi Eric Thank you for taking the time to leave your feedback. I am happy to hear that you were very happy with the regular updates.

Vital Consular is rated 4.8 based on 1,082 reviews