Vital Consular Reviews

Name: Vital Consular
Address: Unit 35, Batley Business Park, Technology Drive, Batley, Batley
Rating: 4.76

4.8 Rating 1,082 Reviews

94 %

of reviewers recommend Vital Consular

Company Reviews

Metrics

Info

4.8

Based on 1,082 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Vital Consular:

Consular specialist providing document legalisation and translation services. Take advantage of our huge database of knowledge on how to get these processes completed quickly and efficiently.

Powered by a highly experienced team of global staff who care as much about your requirements as you do, we are definitely not the cheapest, but consistently delivering a quality service needs expert staff that know what they are doing.

Save your precious time and money by letting us handle these complicated processes for you.

Visit Website

Phone:

03300881142

Email:

sales@vitalconsular.com

Location:

Unit 35, Batley Business Park,
Technology Drive,
Batley
Batley
WF17 6ER

Write Your review

Tell us how Vital Consular made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Vital Consular 5 star review on 21st August 2022

Irene A

Vital Consular 1 star review on 8th June 2021

Yannick

Vital Consular 5 star review on 28th August 2020

Marwa G

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have not recieved my documents yet so cannot commentnothwr than to say HURRY UP PLEASE.”

Helpful Report

Hi Janice Thank you for your comments. Apologies you had not received your document when you were asked to leave a review. As your shipment was going overseas it can take a little longer than usual to be delivered. I have checked your order and I can see it has now been delivered. If there is anything you would like to discuss please do not hesitate to contact the office.

“I would highly recommend the Vital Consular team. From my first contact they were extremely professional and helpful. The timelines I was given were met, even with me dropping my urgent request on them over the Christmas period!!”

Helpful Report

Thank you so much for your feedback Stephen. I am so pleased to know that Vital dealt with your order as expected. We will always try to accommodate any request even if it may seem like it is impossible so again I am happy that we were able to even with your urgent request. Thank you

“I hope the contactor not always change which will be more convenient to us.THanks”

Helpful Report

Hi Jiang. Thank you for your feedback. I apologise if it was not convenient to deal with a number of the team. We do try and make the service as convenient for our clients as possible. We have a team who deal with the initial order or any initial questions and then once the order has been agreed we then have another team who deal with the receiving of the documents right through to completion. I have taken your comments on board.

“Excellent efficient, helpful and reliable service.”

Helpful Report

Thank you for your great feedback Trish. It is greatly received.

“Provided exactly the service described, with regular emailed updates regarding the progress of the work. Cannot think of any improvement; highly recommended to UK expats in the UAE. Thank you.”

Helpful Report

Hi David Thank you so much for your lovely review. I will be sure to pass your comments onto the team involved.

“Considering the cost, the service was terrible.”

Helpful Report

Hi Aiden Thank you for your review. I have checked your order on our system and also the related emails between yourself and the team at Vital. I am very sorry you thought the service was terrible but I can not see where the service fell down. We received your University letter within your document package which did not note the content that is required for the Embassy as to which you were advised. You asked us to proceed with the legalisation with the letter we had. You were updated throughout the process with the automated updates we offer and then when your order was finalised, our London team advised the tracking reference. Again, I am very sorry the expectations were not met.

“Excellent and professional service, very kind and helpful people, immediate response, happy to assist you anytime for anything you ask them.”

Helpful Report

Thank you for your feedback Evangelia. It is very well received. It is good to hear you found our team kind and helpful if you ever needed advice.

“Excellent service, documents delivered on time. Highly recommend.”

Helpful Report

Hi Justin Thank you for your feedback. it is great to hear you found our service excellent and you would recommend us to others. Thank you

“Quick email response for a fast, efficient and professional service.”

Helpful Report

Thank you Philip for your feedback, it is greatly received and appreciated. I am pleased to hear you were very happy with our service.

“Very efficient survive and had no problems even though it was over the Christmas period”

Helpful Report

Thank you for your feedback Constance. I am pleased to know that we completed your document within the time frame quoted, even with the Christmas period.

“I liked that I could do an online query for a quote. Received a quote via email very quickly. I proceeded with the order. My documents were attested and returned within the timescale that I was quoted for, I also received emails informing me of the process. Took the hassle out of getting my marriage certificate attested in the USA (I'm in the UK).”

Helpful Report

Hi Natasha, Thank you for leaving feedback. It is good to hear that we took the stress away from you while you were having your USA certificate legalised. I am also pleased to hear that we completed your USA document within the time frame quoted.

“This company has got professional working team with friendly customer service department that can meet customers actual demand. I found their service very useful and impressed with overall customer journey. Many thanks”

Helpful Report

Thank you so much for your lovely feedback, It has been greatly received. I am pleased that you were happy with the advice your were offered and your customer journey was what you expected.

“They are wonderfully efficient, I really appreciate their efforts, follow up and regular updates. I will definitely recommend them to others.”

Helpful Report

Thank you Alaa for your wonderful feedback. it is great to hear that you appreciated the follow ups and updates that we offer. Thank you for the recommendation.

“Very quick service”

Helpful Report

Thank you for leaving feedback Claire. It is greatly received.

“Outstanding service great communications and constantly informed at each stage. Customer service staff really nice and helpful keep it up..”

Helpful Report

Thank you for your feedback Gordon. I am very pleased to hear you received an outstanding service from all involved with your order at Vital Consular.

“Helpful staff and were great at finding a work around when a complication arose, however the process took a lot longer than predicted, even when taking the complication into consideration.”

Helpful Report

Thank you for your review Alison. It is good to hear that we found an alternative way to legalise your document. I apologise that we took a little longer than expected, we do try and complete all legalisation in a timely and efficient manner.

“I would like to thank all the team that looked after me. You have been great and so helpful. Thank you all so much. So happy to have my document sorted.”

Helpful Report

Thank you so much Delphine for your lovely feedback. It was a pleasure working with you to complete your document. It is also nice to hear that the team looked after you and your requirements.

“Very good service, a bit pricey but you get what you pay for. Regular status updates received throughout from knowledgeable staff.”

Helpful Report

Thank you Mark for your feedback. I am happy to hear that you received a great service from all at Vital and that you were kept up to date throughout the legalisation process with our automated emails.

“Good communication; smoothly transacted.”

Helpful Report

Thank you for your feedback Colin. I am happy to hear that your order ran smoothly and you were kept informed along the way.

“Service was prompt and information accurate. However it was rather expensive to obtain the replacement document.”

Helpful Report

Thank you for your feedback Colin You opted for your document to be replaced using the Priority service that we offer, this does add to the cost of the service as it allows us to obtain the certificate in half the time of our standard service. As a company we do try to keep our prices as competitive as possible.

Vital Consular is rated 4.8 based on 1,082 reviews