Vital Consular Reviews

Name: Vital Consular
Address: Unit 35, Batley Business Park, Technology Drive, Batley, Batley
Rating: 4.76

4.8 Rating 1,082 Reviews

94 %

of reviewers recommend Vital Consular

Company Reviews

Metrics

Info

4.8

Based on 1,082 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Vital Consular:

Consular specialist providing document legalisation and translation services. Take advantage of our huge database of knowledge on how to get these processes completed quickly and efficiently.

Powered by a highly experienced team of global staff who care as much about your requirements as you do, we are definitely not the cheapest, but consistently delivering a quality service needs expert staff that know what they are doing.

Save your precious time and money by letting us handle these complicated processes for you.

Visit Website

Phone:

03300881142

Email:

sales@vitalconsular.com

Location:

Unit 35, Batley Business Park,
Technology Drive,
Batley
Batley
WF17 6ER

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Vital Consular 5 star review on 21st August 2022

Irene A

Vital Consular 1 star review on 8th June 2021

Yannick

Vital Consular 5 star review on 28th August 2020

Marwa G

Anonymous

Anonymous // 01/01/2019

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“Prompt response, ahead of schedule. Slightly confusing to get replies from different people each time, irrespective of the ID written to.”

Helpful Report

Thank you Peter for taking the time to leave your feedback. Apologies for any confusion caused with various team members replying to emails. We do this to not keep our clients waiting for a reply to any queries they have but I do take your comments on board and appreciate them.

“I am very satisfied with the service. The instructions were easy to follow and the time it took was less than expected: from Jan 5th, very fast. I received my legalized British birth certificate (with Apostille) here in El Salvador, Central America, on Monday, January 28th!”

Helpful Report

Thank you for taking the time to leave a review Maria. It is very much appreciated. I am very pleased to hear that we were able to complete your order in a faster time frame than initially offered and that our online instructions were easy to follow.

“Very professional, good communication and everything done within the deadline. Thanks!”

Helpful Report

Thank you for your feedback Gregorio It is great to hear that we handled your legalisation in professionally.

“At every stage Vital Consular kept me updated as to the progress of my documents that I needed attesting. They even told me that my attested documents would arrive the next day and they did. I would recommend them as a service if you want things done properly and quickly,”

Helpful Report

Thank you for your amazing feedback Christopher. It is greatly received and I shall pass you comments onto all involved with your process. I appreciate you offering to recommend our service. it is always lovely to hear.

“Not very impressed for the price paid. Wrong tracking number given, slow answering and require to chase for updates. Disappointed.”

Helpful Report

Thank you for taking the time to leave your feedback Gregori. I am very sorry your experience with Vital was not as expected. I have looked into your order and I can see that your payment reached our account at the end of December and we started the legalisation immediately. The quotation stated that the processing time for both your documents were 15-20 working days and that the final in country stamp could take an additional 5 working days. We completed your full order including the final in country stamp in 17 working days. In regards to the incorrect tracking number, this was not incorrect it was the tracking number advising you that your documents were on their way to the destination country to be completed. You should have then received a second email advising of the tracking reference when they were completed and on their way to you. As your documents were not being legalised in the UK, we are unable to offer updates as frequently as we would if they were but when you requested an update we obtained one and advised you straight away.

“I am very pleased with the Vital Consular service. I commend you .”

Helpful Report

Thank you for your lovely feedback Brian. It is greatly received.

“It was excellent service”

Helpful Report

Hi Ashraf Thank you for taking the time to leave your feedback. It was great working with you.

“Very nice people very efficient service”

Helpful Report

Hi Davida Thank you for taking the time to leave your feedback. It is greatly appreciated.

“They are not excellent at getting the documents attested efficient and very fast and extremely knowledgeable, price is high but you get great service”

Helpful Report

Thank you for your feedback Shaheen I am very happy to hear that we completed your documents in an efficient and fast time frame.

“Fantastic service that kept me updated via email notifications throughout the entire process. They were able to deliver the desired result within the time frame required - I would highly recommend their services.”

Helpful Report

Hi Lauren Thank you for taking the time to leave your feedback. It is greatly received. I will be sure to pass your comments onto the team involved with processing your document. Thank you for mentioning you would recommend our services to others.

“Very helpful and did everything we needed . Nothing was too much trouble”

Helpful Report

Thank you so much for your lovely feedback Senga. I am very pleased to hear that the team at Vital were always very helpful.

“Excellent service. Due to my tight timelines, I would've liked it if I had more frequent updates on where we are (and if something is taking longer than expected etc.). But mine was probably an exceptional case, and I would gladly recommend Vital Consular to others.”

Helpful Report

Thank you Hafaz for your feedback. I have reviewed your order that you placed with us and I can see that we completed your order before the expected due date even with the Xmas closures of Embassies etc. All throughout your order you should have received automated emails once each stage was completed so you knew at what stage the legalisation was at, I apologise if this did not happen. I would like to thank you for recommending Vital to others.

“Vital Consular are on the pricey side however, now that all my documents are through I can confirm that they demonstrated good expertise, managed my attestation project superbly and kept me fully informed throughout.”

Helpful Report

Thank you Alena for your feedback. As a company we do aim to provide the service at the most competitive price available. Document legalisation can be expensive but we believe you would not find the services we provided at a cheaper price for the same speed and quality. Thank you for your comments in regards to how the team managed your order as efficiently as they did, it is always good to receive feedback like this and I will pass your comments on to all involved.

“Although I had sent my document over the festive period the service was swift and efficient.”

Helpful Report

Thank you for your feedback Amanda. It has been greatly received and I am happy that we fulfilled your order around the festive period within the timescale provided.

“The staff assigned to me were excellent! Very prompt in all their replies, their follow-through and they went the extra mile when needed. Maybe you should make deals with individual private international schools and therefore give candidates seeking employment cheaper rates e.g. the school makes the recommendation to use your company. Every year there is s a huge turnover of educationalists moving countries.”

Helpful Report

Hi Beryl Thank you very much for your lovely feedback. I will be sure to pass this onto Ami who was dealing with your legalisation. I appreciate your advice in regards to contacting International schools. This is something that our Corporate team already do.

“Excellent Service! Highly recommend.”

Helpful Report

Thank you for your feedback Inam. I am very happy to hear that you would recommend us to others and you were more than happy with the service we provided.

“Service provided ad promised. Kept up to date on progress .”

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Hi Nigel Thank you for taking the time to leave your feedback. It has been greatly received and acknowledged.

“Excellent high quality service at all points through the process.”

Helpful Report

Thank you Vimish for your feedback. I am very happy to hear that you are happy with the service we provided. Thank you for ordering with Vital

“Really easy service to use - quick and seamless and kept up-to-date throughout the process - Thank you!”

Helpful Report

Hi Jenny Thank you for your lovely feedback. I am so pleased to hear that you are happy with the service we provided.

“Amazingly swift and personal service. Posted my documents and returned to a military installation in the midleast within 15 days. Contacted by email every step of the way with very thorough explanations of the steps I needed to take. Will happily use again.”

Helpful Report

Thank you for your feedback Matthew. I am very happy to hear that we fulfilled your order in an efficient manner and that the automated email service we offer was helpful to you. Thank you for ordering with Vital and we look forward to working with you again in the future.

Vital Consular is rated 4.8 based on 1,082 reviews