Vital Consular Reviews

Name: Vital Consular
Address: Unit 35, Batley Business Park, Technology Drive, Batley, Batley
Rating: 4.76

4.8 Rating 1,096 Reviews

94 %

of reviewers recommend Vital Consular

Company Reviews

Metrics

Info

4.8

Based on 1,096 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Vital Consular:

Consular specialist providing document legalisation and translation services. Take advantage of our huge database of knowledge on how to get these processes completed quickly and efficiently.

Powered by a highly experienced team of global staff who care as much about your requirements as you do, we are definitely not the cheapest, but consistently delivering a quality service needs expert staff that know what they are doing.

Save your precious time and money by letting us handle these complicated processes for you.

Visit Website

Phone:

03300881142

Email:

sales@vitalconsular.com

Location:

Unit 35, Batley Business Park,
Technology Drive,
Batley
Batley
WF17 6ER

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Vital Consular 5 star review on 21st August 2022

Irene A

Vital Consular 1 star review on 8th June 2021

Yannick

Vital Consular 5 star review on 28th August 2020

Marwa G

Anonymous

Anonymous // 01/01/2019

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“Great service. Great communication. Worry free experience.”

Helpful Report

Kenneth, Thank you for taking the time to leave your review. We are thrilled to hear that you had a worry-free experience with us and found our service and communication to be great. This is exactly the kind of experience we strive to provide for each and every one of our valued customers.

“I have just received my documents. You guys have been amazing with your service. You do what you say you are going to do. I am truly impressed. Thank you very much.”

Helpful Report

Thank you Leon for taking the time to leave your review We are delighted to know that you have just received your documents and that we were able to meet your expectations. At Vital Consular, we always strive to deliver what we promise and it brings us great joy to hear that you were impressed with our commitment to our words.

“Trust them, you will be informed after each completed step and they fully respect deadline.”

Helpful Report

Dear Bassem, Thank you for taking the time to leave you review. Trust us, we take great pride in keeping our customers informed every step of the way, and meeting deadlines is of utmost importance to us.

“A trusted, methodical process which was completed with utmost efficiency and care. The team in the UK and Dubai were very helpful and informative in their dealings with me. I would definitely use this service again.”

Helpful Report

Anant thank you so much for taking the time to leave your review. We truly appreciate your feedback and are thrilled to hear that you found our services to be trustworthy, methodical, efficient, and carried out with utmost care. Our teams in the UK and Dubai are delighted to be recognized for their helpfulness and informative approach in dealing with your requirements. Your satisfaction means the world to us, and we are glad to know that we were able to meet your expectations.

“I opted for the complete package they offer in terms of services- notarization, Apostille stamp & embassy attestation. Everything was done smoothly & I was emailed throughout the process. My documents were sent back to me safely & securely, once everything was completed. Vital Consular really did save me the hassle of going through a lot of steps & saved my time by providing an efficient service!”

Helpful Report

Thank you so much for taking the time to leave your review Hisan. We are thrilled to hear that you opted for our complete package and that everything went smoothly for you. It's great to know that our team kept you updated throughout the process and that your documents were returned safely and securely. We truly appreciate your kind words and are delighted that our efficient service saved you time and the hassle of going through multiple steps.

“Quick and efficient.”

Helpful Report

Melinda thank you so much for taking the time to leave you review We truly appreciate your feedback and are delighted to hear that our services met your expectations. Quick and efficient service is the cornerstone of our commitment to our valued customers. We understand the importance of efficiency when it comes to handling your vital documents, and we are thrilled that we were able to provide you with a seamless experience.

“Easy to work with and well informed at every step”

Helpful Report

Thank you so much for taking the time to leave your review Nathan. We really appreciate your feedback and are thrilled to hear that you found our team easy to work with and well informed at every step. Customer satisfaction is our top priority, and we are committed to providing efficient and knowledgeable assistance to all our clients. Your kind words serve as a motivation for us to continue delivering exceptional service.

“Excellent service, so fast and efficient and kept me in the loop all the way through!! Friendly staff and very helpful. Thankyou guys will use again when needed!”

Helpful Report

Irshad thank you so much for taking the time to leave your review We are absolutely thrilled to hear that you had an excellent experience with our services. Our team is dedicated to providing fast and efficient service while keeping our valued customers like you informed every step of the way. We pride ourselves on having a friendly and helpful staff, and we are delighted to have met your expectations.

“I am very happy with the service I receive. My queries are answered promptly and politely. And I am kept up to date on the progress of my documents. I have used this service in the past and will continue to use it in the future.”

Helpful Report

Chantelle thank you so much for taking the time to leave your review We truly appreciate your kind words and are thrilled to hear that you are very happy with the service you have received. It's fantastic to know that your queries are being promptly and politely answered, and that you are being kept up to date on the progress of your documents. We understand how important it is to stay informed throughout the process, and we strive to provide excellent communication at all times.

“I chose an urgent service to legalize a document as I had a tight deadline. The initial information provided by Vital was clear and concise. The estimated processing time was 5-6 working days (plus time to verify the certificate with my institution). The actual processing time took over six weeks, by which time I had missed my deadline and effectively wasted the 400 GBP processing fee. Post-payment, communication from the company was sporadic and vague. I would not recommend this company, nor use them again.”

Helpful Report

Thank you Sam for taking the time to leave your review. As mentioned in our email correspondence we have had. I am very sorry that you are feeling aggrieved with the amount of time your order did take with us. When we quote our clients for a Taiwan service we do advise that the actual processing time will not start until we have obtained the verification from the University. In normal instances this is a fairly quick process as they validate what we are asking over the telephone and then our solicitor can make his certification. Unfortunately on this occasion your University would not confirm any information we asked and directed us to HEDD which is a verification website. Once we had requested the details from them they advised it was going to take 4 weeks. We knew this would not work for you so we asked our solicitor if there was anything we could do to help speed the process up, to which he was able to from information issued previously, doing this saved around 3 weeks processing time. Once this had happened we then forwarded your document to the Foreign office and the Embassy once received back. You order was processing through the Xmas period where there were closures which did affect the completion time. I know you were a little disappointed that we couldn't give you an estimated time for the verification but this is because each University does undertake this process differently and some are quicker than others but we do not have exact or even estimated times as to how long each one takes. I genuinely am sorry that you are feeling upset by this but I can assure you we did process your order as quickly as humanly possible.

“I just wanted to say what a pleasure it’s been to deal with Nilem. The whole process from start to finish has been stress free all because of Nilem. Thank you very much for your dedication and personal approach.”

Helpful Report

Dear Mark, Thank you for taking the time to leave your review We wanted to take a moment to personally thank you for acknowledging the exceptional service provided by Nilem. Once again, we express our gratitude for your support and trust in Vital Consular. We are always here to assist you with any future needs you may have.

“They explain the process clearly and get the job done.”

Helpful Report

Heaja, thank you for taking the time to leave your review. We are thrilled to hear that we were able to meet your expectations and deliver on our promise.

“Very good service”

Helpful Report

Thank you for taking the time to leave your review. We always strive to provide the best service possible, and your review reassures us that we are on the right track. Please do not hesitate to reach out if there is anything else we can assist you with in the future. We value your trust in us and will continue to work hard to meet your expectations.

“Excellent service! Thank you so much!”

Helpful Report

Thank you so much Katarina for taking the time to leave your review. We appreciate it and are glad to hear that you received excellent service!

“Terrific service - very simple process and constant communication from the agent. I would recommend them without reservation for a quick and stress free turn around!”

Helpful Report

Thank you so much Claire for taking the time to leave your review. We're thrilled to hear that you had a terrific experience with our services, with constant communication from the agent. We are glad that we were able to provide you with a quick and stress free turn around and we truly appreciate the kind words!

“Very efficient service”

Helpful Report

Thank you so much Dawn for taking the time to leave your review. Your comments have been very much appreciated and welcomed.

“From start to end, Vital Consular has been prompt and accurate in quoting / communication and service. I am really happy with their services and would most definitely recommend them to all.”

Helpful Report

Thank you Margaux for taking the time to leave your review. I'm very pleased to hear that Vital Consular has been prompt and accurate in their quoting, communication, and services. I'm glad that you are happy with their services and I appreciate that you would recommend them to others.

“My second time using Vital Consular. Excellent service and a professional team. I would highly recommend them.”

Helpful Report

Thank you so much Robert for taking the time to leave your review. We are so glad to hear that your second experience with our service was just as wonderful as your first. We strive everyday to provide excellent service and a professional team and appreciate your recommendation.

“I was unsure of what I needed to do to have all my certificates ready for a move to Qatar. The assistance I received from Vital Consular was the key to a successful application and receipt of fully certified and apostle completed in a very short time. I can’t thank them enough for helping me out and for the speedy, professional service.”

Helpful Report

Thank you Darren for taking the time to leave your review. It is always our goal to ensure that our customers receive the best service possible and to make sure that their experience is smooth and stress free. We are delighted that we were able to assist you with your move to Qatar in a speedy, professional manner. Thank you for your kind words.

“I can say that Vital Consular has a very efficient way of providing customer services. Thanks a lot!”

Helpful Report

Thank you so much for taking the time to leave your review Katherine. I'm so pleased to hear that we have been able to provide efficient customer services. I can say that Vital Consular has a very efficient way of providing customer services. Thanks a lot!

Vital Consular is rated 4.8 based on 1,096 reviews