Vital Consular Reviews

Name: Vital Consular
Address: Unit 35, Batley Business Park, Technology Drive, Batley, Batley
Rating: 4.76

4.8 Rating 1,082 Reviews

94 %

of reviewers recommend Vital Consular

Company Reviews

Metrics

Info

4.8

Based on 1,082 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Vital Consular:

Consular specialist providing document legalisation and translation services. Take advantage of our huge database of knowledge on how to get these processes completed quickly and efficiently.

Powered by a highly experienced team of global staff who care as much about your requirements as you do, we are definitely not the cheapest, but consistently delivering a quality service needs expert staff that know what they are doing.

Save your precious time and money by letting us handle these complicated processes for you.

Visit Website

Phone:

03300881142

Email:

sales@vitalconsular.com

Location:

Unit 35, Batley Business Park,
Technology Drive,
Batley
Batley
WF17 6ER

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Vital Consular 5 star review on 21st August 2022

Irene A

Vital Consular 1 star review on 8th June 2021

Yannick

Vital Consular 5 star review on 28th August 2020

Marwa G

Anonymous

Anonymous // 01/01/2019

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“Best perfect service for my apostille”

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Thank you for leaving your feedback. it has been warmly received and very much appreciated

“An excellent service from start to finish”

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Thank you Anthony fro your feedback. it has been greatly received and very much appreciated.

“Good service, albeit it took a little longer than planned/expected. Being able to speak to an advisor that guided me through the process expertly, as well as keeping me updated via email, was a godsend.”

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Hi Euan Thank you for taking the time to leave your feedback. I have looked into your order in regards to it taking longer than expected. We did complete your order within the time frame quoted. I can only apologise if you did not understand the processing times fully. It is lovely to hear that our team acted in an expertly manner when you spoke to them. Thank you

“I had a really good experience and the customer care team were very responsive. However, I chose the 7 day express service. In reality, this isn't 7 days express and almost caused me a massive issue with my citizenship registration. e.g. I organised for it to arrive on Monday and didn't get it back till Tuesday, so I think it is a bit misleading.”

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Hi Natalie Thank you for leaving your feedback. I have checked your order on our system and I can see that we received your documents on the 2nd April. We proceeded with your requirements and then dispatched your completed documents on the 8th April. This is 4 working days which means we were 1 working day ahead of when your order should have been completed. If you would like to discuss it further, please get in touch with the office.

“I have used Vital Consular a number of times now to get documents legalized for me. They provide a very personal service, responding to questions very quickly and knowledgeably. They appreciate when there is a sense of urgency and follow through with their service. I appreciate that they can get the work done and then send it to me anywhere in the world. It's not a cheap service, but it's fast, effective and they do work that I cannot do as I'm overseas. I have recommended the company to many many people. I trust them completely to complete the work in a given time frame. Excellent service!”

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Hi Frances Thank you so much for your amazing feedback. It is always lovely to receive feedback like this as it highlights that we are providing a service that we aim and intend to do so. I would also like to thank you for recommending Vital Consular to others and we look forward to working with you again in the future.

“Very fast and efficient. Thank you”

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Thank you Stephanie for your feedback. It has been warmly received and appreciated.

“Fast reliable service”

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Thank you Lena for your feedback. it has been warmly received and very much appreciated.

“Excellent and timely service provoded for our several attestations and with regular updates. Great Service!”

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Hi Thank you for your feedback. It is good to hear that we have provided the service you expected with all your legalisations we have processed. We look forward to working with you again in the future

“Very efficient and helpful service. They dealt with my documentation urgently and all was resolved satisfactorily.”

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Thank you for taking the time to leave your feedback. I am happy to hear that we dealt with your order in an urgent and efficient manner.

“Good customer service”

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Thank you for you feedback. It has been warmly received and appreciated.

“Thank you to Brigitte who responded to all my emails efficiently and advised me throughout the process. Extremely happy with the service provided.”

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Thank you Linda for your feedback. I will pass your lovely comments onto Brigitte.

“Handled with utmost care and expertise and took the difficulty out if dealing with the embassy itself”

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Hi John Thank you for leaving your lovely feedback, it has been greatly received. It is always good to hear that we have given the service that we promise and we have taken the stress out of it for our clients.

“Super service and easy to deal with, thank you very much for all your help and speedy turn around.”

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Hi Chris I really appreciate you taking the time to leave your feedback. It has been greatly received and thank you

“Brilliant service, no issues what so ever, they were always happy to help with any queries. Would highly recommend”

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Thank you Wayne for your lovely feedback. I am always happy to hear that the service we supplied was to the highest possible standard and that you would be very happy to recommend our services to others. Thank you

“I found Vital very quick excellent with keeping me informed and, would certainly use them again nice helpful staff”

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Thank you Cora I really appreciate you saying you would use Vital Consular again. This is always good to hear as it means we have provided the service we intended to. Thank you

“Very easy process and handled efficiently. Only niggle was I had to ask them twice how I got my documents to them to process; this was not made clear in their website unlike all the other areas of their service. Still very happy with result.”

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Hi Kevin Firstly let me apologise that you had to ask more than once the same question, this will be looked into to see if we can change the process slightly so it does not happen again. I am pleased though that you were still happy with the result.

“A very smooth and pleasant process in which I was regularly informed of the status of my documents. Staff were very helpful and courteous. I would highly recommend Vital Consular and will certainly be using them again in the future.”

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Thank you for leaving your feedback Arwel I am pleased that all the team you dealt with were very professional and I thank you also for recommending Vital Consular. We also look forward to working with you again in the future.

“Exactly what they promised. I wouldn’t hesitate to use their services, or recommend them to anyone. Timely and professional. Thank you.”

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Hi Dan Thank you so much for saying you will recommend our services, it is always good to hear as we then know we have provided the service to the highest standard.

Hi Dan Thank you for taking the time to leave your review. I am happy to hear that we supplied the service that we had promised.

“Vital Consular were efficient and professional throughout the process of legalising my daughter's birth certificate. Thank you!”

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Hi Christopher Thank you for taking the time to leave your feedback. I am pleased to hear that we were professional throughout and that were were able to help with your daughters document.

“Nilem was an absolute superstar. As was your solicitor. We don't know how we would have concluded the deal without your help with the paperwork (three times over!). Thank you so much.”

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Hi I am very happy to hear that Nilem was as helpful as she always is. Thank you for leaving such lovely feedback

Vital Consular is rated 4.8 based on 1,082 reviews