Vital Consular Reviews

Name: Vital Consular
Address: Unit 35, Batley Business Park, Technology Drive, Batley, Batley
Rating: 4.76

4.8 Rating 1,086 Reviews

94 %

of reviewers recommend Vital Consular

Company Reviews

Metrics

Info

4.8

Based on 1,086 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Vital Consular:

Consular specialist providing document legalisation and translation services. Take advantage of our huge database of knowledge on how to get these processes completed quickly and efficiently.

Powered by a highly experienced team of global staff who care as much about your requirements as you do, we are definitely not the cheapest, but consistently delivering a quality service needs expert staff that know what they are doing.

Save your precious time and money by letting us handle these complicated processes for you.

Visit Website

Phone:

03300881142

Email:

sales@vitalconsular.com

Location:

Unit 35, Batley Business Park,
Technology Drive,
Batley
Batley
WF17 6ER

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Vital Consular 5 star review on 21st August 2022

Irene A

Vital Consular 1 star review on 8th June 2021

Yannick

Vital Consular 5 star review on 28th August 2020

Marwa G

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“To be honest I was very disappointed with the service we received this time around. We are usual customers of Vital Consular and have used your services multiple times. This time there was a big delay in receiving our documents that cost us to pay fines for my childs residence status where we live. We paid the extra premium and opted for express service but still received the documents late as if it was a standard service. Another thing is that the team at Vital Consular messed up the attestations. We requested for specific attestations on each document but unfortunately nothing was followed as we clearly requested multiple times. When I called to complain one of your team members basically told me he couldn’t do anything to help solve the issue even if it meant attesting the certificates correctly again.”

Helpful Report

Thank you Nora for taking the time to leave your review. I am sorry to hear that you were not happy with our services. This is not something that we like to hear. I have checked through all correspondence in regards to your order and I am sorry I can not see anything to do with an error on your order. If Vital have done something incorrect with an order we will always rectify the problem free of charge so if you were told anything other than this then I apologise for that.

“Professional and timely service with status updates along the way and very responsive customer service. Thank you!”

Helpful Report

Thank you Olga for taking the time to leave your review. We strive to provide professional and timely assistance to our customers, along with regular status updates throughout the process. Our dedicated customer service team always endeavors to be responsive and helpful.

“The great service from Vital Consular was expected from a professional service provider like them but it was the quick communication that earnt them the 5 stars; every question, every email was answered quickly and with clear advice and instructions. The regular updates on the process were also very appreciated.”

Helpful Report

Thank you Marcus for taking the time to leave your review. We strive to provide exceptional service, and we're glad that our professionalism met your expectations. However, what truly sets us apart is our commitment to quick communication. We understand the importance of prompt and clear responses to all your inquiries, and we're thrilled to learn that we were able to meet those needs for you. Moreover, it's heartening to know that our regular updates on the process were appreciated. We believe in keeping our customers informed every step of the way, and we're glad that this aspect of our service stood out to you.

“Very timely and professional. I look forward to working with Vital in the future as well.”

Helpful Report

Thank you for taking the time to leave your review Naveen It's fantastic to know that you had a positive experience with us, and we're delighted to have met your expectations. We also share your enthusiasm and look forward to working with you again in the future. Once again, thank you for your support and for choosing Vital Consular. If you need any further assistance or have any future document needs, please don't hesitate to reach out to us. We're here to help!

“Degree attestation delivered safely to Dubai. My thanks to all at Vital. Great staff at Batley, always time to talk, face to face if needs be. Would recommend this company without hesitation.”

Helpful Report

Thank you so much for taking the time to leave your review Keith I am so happy to hear you received all your sons paperwork safely. It was an absolute pleasure meeting you and Vital wish you and your family all the best in the future. You know where we are if you need anything further.

“Good service and follow up”

Helpful Report

Thank you Jaafar for taking the time to leave your review. We're thrilled to hear that you had a great experience with our services. Providing good service and follow-up is of utmost importance to us, and we're glad to know that we were able to meet your expectations.

“The service and customer support were great from start to finish. I would next time order the express rather than urgent service as it was not really a day or two but I suppose that is something that can't be controlled however the express service would take as many days. So might be worth it.”

Helpful Report

Ritadele, Thank you so much for taking the time to leave your review We also appreciate your valuable suggestion about opting for the express service next time. While we understand that the urgent service didn't exactly meet your time expectations, unfortunately, certain external factors can sometimes affect the processing time. However, we completely agree that the express service might be a better option for you in such cases as it would provide a faster turnaround. Your input will definitely help us improve our services and offer a smoother experience in the future.

“I have been a client of Vital Consular for more than 5 years and they have supported me in my relocation from UK to Qatar along with my children. All the relevant documents including children's school reports etc has been authenticated. They made the entire process so easy that I had peace of mind throughout. They kept me well informed at each step. It was quick and easy.”

Helpful Report

Shabana, Thank you so much for taking the time to leave your review. We are thrilled to have been able to assist you with the relocation process from the UK to Qatar, including the authentication of important documents such as your children's school reports. We understand the importance and sensitivity of such matters, and we are glad to hear that we were able to provide you with peace of mind throughout the entire process. Keeping our clients well informed and making the process quick and easy is always our top priority. We are delighted to hear that we were able to fulfill these expectations and exceed them.

“Great service, good communication and hassle free. Would recommend Vital Consular to anybody!”

Helpful Report

Thank you so much for taking the time to leave your review John It means a lot to us that you would recommend Vital Consular to anyone in need. We truly appreciate your positive feedback.

“Did the job perfectly but, did not receive regular communication”

Helpful Report

Dear Peter, Thank you for taking the time to leave your review. We understand that regular communication is essential, and we apologise if this did not happen. This will be looked into internally. We always strive to improve our services, and your feedback will certainly help us do so.

“Easy service has worked well. Thank you”

Helpful Report

Thank you Jacquelin for taking the time to leave your review. We truly appreciate your kind words and are thrilled to hear that our service has met your expectations. Your support means a lot to us! "Easy service has worked well. Thank you." - We're delighted that our service has been nothing short of convenient and efficient for you. Our team works tirelessly to ensure a seamless experience, and your satisfaction is our top priority.

“Good agency who will have documents attested and notified. Not cheap but saves a lot of wasted time Great communications throughout also”

Helpful Report

Dear Mick, Thank you so much taking the time to leave your review. We truly appreciate your positive feedback and are thrilled to hear that you had a great experience with us. We pride ourselves on being a good agency that can effectively handle document attestation and notification processes. We understand that our services may not be the cheapest, but we firmly believe that the time we save our clients is invaluable. It's fantastic to know that you found our communication to be excellent throughout your experience with us. We always strive to keep our clients informed and ensure a smooth and efficient process.

“The service was great! They kept me updated at every step and received all my documents quicker than expected.”

Helpful Report

Anthony thank you for taking the time to leave a review, We are thrilled to hear that you found our service to be great and that we managed to keep you updated at every step. It is delightful to know that we exceeded your expectations by delivering your documents sooner than anticipated.

“I reside in China and have used VitalConsular on numerous occassions. Their customer service incredible, clear and fast communication, fast service and overall a pleasant experience using Vital for all my documentation needs. Will recommend to others and use again for sure!”

Helpful Report

Dear Yasin, Thank you so much for taking the time to leave your review. We are thrilled to hear that you have had an incredible experience with our customer service, finding our communication to be clear and fast. Providing fast and efficient service to our customers is always our top priority, so we are delighted to know that we have met your expectations. We are glad to have been able to assist you with your documentation needs during your time in China. Your recommendation means a lot to us, and we are grateful for your trust in our services.

“Excellent service. The whole process was quick and easy. I was kept informed of progress at every stage so I was confident that my documents were secure. I would definitely use Vital Consular in the future and would highly recommend to anyone.”

Helpful Report

Thank you so much Frances for taking the time to leave you review. We truly appreciate your kind words and are thrilled to hear that you had an excellent experience with our services. We're glad to know that the whole process was quick and easy for you, and that you felt confident and informed at every stage.

“Very easy, safe and quick service. I felt reassured and confident that my personal and legal documentation was in safe hands.”

Helpful Report

Margaret, Thank you so much for taking the time to leave your review We greatly appreciate your kind words and are thrilled to hear that you found our service very easy, safe, and quick. Your reassurance and confidence in our ability to handle your personal and legal documentation are highly valued.

“Prompt and efficient service”

Helpful Report

Andrew, Thank you so much for taking the time leave your review. We really appreciate your feedback and are thrilled to know that you had such a positive experience with us.

“Communication was excellent. I always knew at what stage my docs were. Everything was done within the quoted time. I would highly recommend.”

Helpful Report

Jacob thank you so much for taking the time to leave your review. We are thrilled to hear that you found our communication to be excellent and that you were always updated about the progress of your documents. Our team works hard to ensure that our customers are well-informed throughout the entire process. Furthermore, we are delighted that we were able to complete everything within the quoted time. Meeting your expectations and delivering a timely service is always our top priority.

“Great service.”

Helpful Report

Thank you so much, Mark for taking the time to leave your review. We truly appreciate your feedback and are thrilled to hear that you had a great experience with our services.

“Excellent service”

Helpful Report

Thank you Zuhair for taking the time to leave your review. At Vital Consular, our aim is to provide top-notch assistance and smooth experiences to our customers, so receiving your positive feedback means a lot to us. We will continue to strive for excellence in delivering our services.

Vital Consular is rated 4.8 based on 1,086 reviews