Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.74

4.7 Rating 2,989 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 2,989 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 22nd August 2024

Edwin Simbarashe MUNYARI

Vital Parts 5 star review on 25th September 2023

Elizabeth Shuker

Anonymous

Anonymous // 01/01/2019

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“all parts recieved and are exactly as required”

Helpful Report

Good Afternoon, Thank you for getting in touch with your feedback. Following our telephone call, I am pleased the goods arrived and are now with you. Looking at the tracking they arrived on the same day as your review was left so apologies for the slight cross over there. If you have any further questions, please do not hesitate to contact our Customer Service team on 01233 713581. Kind Regards Victoria Dryden Customer Service Manager

“Another order and I'm happy to report it was a seamless transaction. No hesitation's in using vital-parts again.”

Helpful Report

“Second time I have purchased from Vital Parts. Both times I couldn't quite find the size I needed so bought two sizes to be sure. As I am only buying tiny quantities the option of special sizes is not realistic. The last order was delayed due to lack of stock but I was kept well informed on options and delivery”

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“A really useful service. These were just the replacement parts I needed, the price was reasonable and the delivery was fast.”

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“Our order arrived the next day as with all our orders from Vital parts. Fast and help full service.”

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“Wide range of products that would be hard to find elsewhere. Prompt service.”

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“Always great products and fast delivery”

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“Delivery was a bit slow, probably due to the Christmas rush, so not the supplier's fault.”

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“The louvered air vents were as described and dimensionally precise. Customer service cannot be faulted. I would not hesitate in recommending Vital Parts services. Thank you.”

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“Telflon furniture glides: Really good. Put 6 on a stack of 4 x 4ft reptile vivariums in a stack (very heavy). Allows me to slide out stack on a lino floor to access plugs/heating controls. Minimal effort needed. Brilliant.”

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“Great service, very fast response and great prices”

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“Excellent Service fast delivery”

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“Pleased and satisfied with my purchase. Have ordered from your company before so knew where to come for further items.”

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“Easy and confident transaction, great company to do business with. I am making regular purchases now and I'm glad I have them as my go-to for my business. would recommend from my experience. Rob Argent, Comstation Ltd.”

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“Perfect for the jobs intended”

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“customer service in response to my queries was excellent, always swift replies, personally, that's what any customer wants, gives confidence in purchasing and trusting the company in the future, and recommending it to others too”

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“Only bought felt pads for chair legs to protect wooden floor. They are perfect thickness / not too thick to drag and fall apart. Good self adhesive.”

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“Exactly what I wanted and at the right price.. Despite postal delays, due to Covid, items arrived very quickly. Thank you.”

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“quick service , the fittings i received were good they did the job . good company to deal with”

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“the website is easy to use, I placed an order with no issues”

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Vital Parts is rated 4.7 based on 2,989 reviews