Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.74

4.7 Rating 2,990 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 2,990 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 22nd August 2024

Edwin Simbarashe MUNYARI

Vital Parts 5 star review on 25th September 2023

Elizabeth Shuker

Anonymous

Anonymous // 01/01/2019

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“Perfect for what I need them for”

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“Good service - excellent product”

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“Does what it says on the tin!”

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“Good quality”

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“Great service always very helpful”

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“Bought these in order to stop my kitchen chairs scratching my amtico flooring. Tried for ages to find a product that would fit.”

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“Easy to deal with and deliver on time.”

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“Good service”

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“Just a small object but finished off a large job very well..”

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“Excellent service and good communication. Very efficient company with knowledgable and pleasant staff.”

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“Absolutely first class service. My initial order went missing in transit and a replacement arrived in two days. Friendly knowledgeable staff . Couldn't be more pleased with Vital Parts company.”

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“Great service, and helpful staff. free sample very useful. Will definetly use again”

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“Excellent service. Wouldn’t hesitate to use again”

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“Unsatisfactory customer service”

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Good Afternoon, Thank you for taking the time to leave your review, our service is really important to us and I can see based on the order number provided that we contacted you on the 15.09.2020 with a resolution for your query. If you would like to discuss this further, please let me know suitable time to discuss or alternatively, email our customer service department via customerservices@vital-parts.co.uk Kind regards, Victoria Customer Service Department

“Used as feet for cheese boards! Perfect for that job.”

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“Excellent service. The parts I required were out of stock so Vital Parts phoned me to offer an alternative at no extra cost. Would definitely use again,”

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“Had a problem with product being out of stock but they offered an alternative which was perfect for my job, very helpful staff.”

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“Arrived promptly and did the job perfectly as protection for my garden bench legs.”