Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.74

4.7 Rating 2,989 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 2,989 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 22nd August 2024

Edwin Simbarashe MUNYARI

Vital Parts 5 star review on 25th September 2023

Elizabeth Shuker

Anonymous

Anonymous // 01/01/2019

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“Good Service & Delivery.”

Helpful Report

“Fast delivery and a good product.”

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“Very helpful and easy to deal with”

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“All good stuff”

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“Despairing of finding a source of level-adjusting furniture feet, I came across Vital-Parts which had a wide range of sizes. Only snag was the £10 minimum order - but I understand that, and just bought some extra sets of different sizes to give me a range of options. Parts supplied are of good quality - exactly what I need.”

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“Excellent parts. Exactly what I was looking for and great quality.”

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“Web site easy to use and the instructions for choosing the correct item were very helpful. My preferred colour turned out not to be avail;able but I was informed quickly and politely by phone and the alternative was perfectly acceptable. The order arrived promptly. Very satisfied and will definitely deal with you again. Thank you.”

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“Really good I would deal with you very helpful”

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“Excellent customer service.”

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“Order arrived ahead of schedule and the parts were just what was asked for.”

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“Amazing product range and very efficient service and delivery. Can’t fault them.”

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“Fast, smooth transaction .”

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“very pleased to find your site, full of items you can't find in shops. thank you.”

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“fast service,just what i wanted”

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“The staff helped enormously even though I fell short of the criteria needed for receiving samples. Once I had the sample and was satisfied it would meet my needs my parts order was delivered on time.”

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“Spoke to a really helpful lady who answered my query perfectly.”

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“Good service from first telephone contact”

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“When contacting to order items ,it’s was pointed out it will be cheaper to order online . Process was very straightforward and items arrive in two days after placing order . Great customer service . Would I purchase again ? Have already done so”