Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.74

4.7 Rating 2,989 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 2,989 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 22nd August 2024

Edwin Simbarashe MUNYARI

Vital Parts 5 star review on 25th September 2023

Elizabeth Shuker

Anonymous

Anonymous // 01/01/2019

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“I am unable to review this order as it has not yet been delivered!”

Helpful Report

“Hi, yes it’s been a while since I placed my order with you. The website is great, however I haven’t received my consignment. I have tracked my order and it is still processing in the courier hub! It’s a pity that the courier company is diminishing your service. It’s only a two star rating I’m afraid.”

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“Once again, quick cheap and efficient. Reliable”

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“Excellent service didn’t have what I wanted in stock but a very helpful phone call from them and after a recommending alternative item everything thing sorted so I did not have to wait for new stock to arrive Well done”

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“Good service.useful range of products.would use again.”

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“Exactly what we needed (felt feet for chairs) and easy to order. Please with the product when it arrives, feels good quality.”

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“The rectangular tube end caps seem to be of good quality and fitted perfectly. Arrived promptly, would buy from them again”

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“Prefect for requirements great priced will use again.”

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“Samples arrived promptly and preceding order was also swift.”

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“Excellent customer service, parts delivered and exactly what I was looking for.”

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“Excellent service. I received a call to say one item was out of stock, but was offered a choice of alternatives. A suitable replacement was chosen and the whole order arrived the next day. Recommended!”

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“Pretty quick efficient service and prompt delivery. I also phoned to ask some questions which was answered quickly and helpfully. Slight variation in the products I got but probably won’t affect use (tube connectors)”

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“Reliable firm, quick shipment, would recommend.”

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“Had exactly what I needed, and much more to bot. Delivered well packaged and on time.”

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“EXCELLENT....”

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“Fantastic service.”

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“Needed "lids" to go over the brake ducts on the front of my track car so no extra cooling was going to the brakes in road use. Found them on Vital Parts. Great result.”

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“the items were perfect fit and just what I wanted”

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“Excellent service very informative competitive price and great selection”

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“These pipe end caps were just what I needed to stop water filling vertical mounted tues”

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Vital Parts is rated 4.7 based on 2,989 reviews