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Vital Parts Reviews

4.7 Rating 2,989 Reviews
94 %
of reviewers recommend Vital Parts
Company Reviews Product Reviews
1,503
 Metrics Info
4.7
Based on 2,989 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Vital Parts Reviews

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Darron
Verified Buyer
“Super fast delivery Excellent service”
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David A Deer
Verified Buyer
“Incredible service. Next day means exactly that. I desperately needed some engine mounts for my jetter. Of course it was Friday at 3 and yet again I had to find a difficult part to source. I ordered the mounts online and noted that delivery was next working day. So I resigned myself to having to delay the engine refit. Imagine my absolute joy when the mounts dropped through the letterbox on Saturday morning. I cannot express how happy I was nor how the exceptional range of mounts made getting the correct one so easy. It would have been a little easier if all the dimensions were put on the part diagrams, as it took me a while to find them. Otherwise I'm really happy.”
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Anonymous
Verified Buyer
“Very good choice of fittings and excellent service as well.”
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Alan
Verified Buyer
“All delivered thank you”
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John Alexander
Verified Buyer
“Service was very friendly, helpful and efficient.”
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Ted Costar
Verified Buyer
“Parts were as ordered and delivered it seemed like by return but in quick order. At a good price. Well done. Thanks.”
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Michael Case
Verified Buyer
“Very good dispatch/delivery information arrived on time good quality items as described recommended +++”
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David Brien
Verified Buyer
“Very Helpful With A Chair Problem I Was Having. Suggested The Cure, And Sent Sample Quickly. Made The Difference. So Made An Order, Which Was Well Priced And Quickly Delivered. Thanx.”
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Chris Oates
Verified Buyer
“Good website easy to order and goods arrived in good time”
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C
Verified Buyer
“Ordered two different types of skids. Very easy to follow web pages when ordering and the standard delivery was prompt. The skids are of good quality and easy to fit. The exception was the screw on one of the adjustable skids was not fully formed and unusable. One e-mail to Vital Parts and the replacement was here the next day. Excellent response.”
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Geoffrey Wastell
Verified Buyer
“Disappointed with the minimum charge.”
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Anonymous
Verified Buyer
“Great website easy to navigate and products arrived in a timely manner”
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Aaron Brown
Verified Buyer
“Good price, prompt service”
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Ken Frost
Verified Buyer
“Goods arrived as promised, good customer service would recommend.”
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Roger Fuller
Verified Buyer
“Everything went as planned so no down side”
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Ian K P Heighes
Verified Buyer
“Just what I needed. Good service and quality.”
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Julia Bileckyj
Verified Buyer
“As described”
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Eugeniu Cararus
Verified Buyer
“Very good communication! Very good products high quality Thank you Vital Parts .”
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David
Verified Buyer
“Sent the wrong parts. But rectified the problem with no fuss and very quickly. Will definitely use again. Nice company to deal with.”
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Gareth
Verified Buyer
“Excellent service Rang up and placed an order Arrived next day as arranged”
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Vital Parts is rated 4.7 based on 2,989 reviews
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