Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.74

4.7 Rating 2,989 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 2,989 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 22nd August 2024

Edwin Simbarashe MUNYARI

Vital Parts 5 star review on 25th September 2023

Elizabeth Shuker

Anonymous

Anonymous // 01/01/2019

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“Great service”

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“Great service, ordered, dispatched, & at the house in less than 48hrs”

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“Great company to buy from. I've used Vital parts a couple of times now and will not be going anywhere else. Rapid delivery and quality goods.”

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“ICE - Informative, Competitive, Effective.”

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“The parts that I ordered were not as described on the Company's website but the organisation did its best to assist me and have apologised and offered a full refund.”

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Thank you for getting in touch regarding your recent order, I can see that we are awaiting your response as to the best suited alternative offered. Once you have confirmed, please be assured we will get these send out to you as quickly as possible. Our Customer Service Department look forward to hearing from you. Kind Regards Victoria Vital Parts

“The product was as advertised and ordering and delivery were very easy and quick.”

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“Good price. Good service. All Good.”

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“Parts recieved in first class condition as always. Very prompt service from a from a reliable company.”

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“Still waiting for second set of feet”

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“Great service. Great product. Arrived really fast”

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“Quick service. Good products.”

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“The order and deliver service was very prompt and efficient”

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“The rubber feet are now on my step ladder and working as expected.”

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“I ordered some rubber feet. Got prompt communication about substitutes when the parts I wanted were not available. All sorted quickly and arrived as stated. Can't say much about the feet - they are what they are!”

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“Quick and easy, parts arrived as described and fitted within a day. Will use Vital Parts again for sure.”

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“Efficient service, prompt delivery. Well pleased.”

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“Communications with Vital parts have been excellent but sadly through no fault of their own I am still awaiting my (small) order 1month 9 days later simply because it was posted to Tenerife, Spain. My package is the size of a large box of matches and only slightly greater in value. I can only imagine what else is being held back due to 'brexit' induced customs checks. Will probably take longer to sort this than covid.”

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“Fast efficient and economical. Fantastic range of stuff also.”

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“Very helpful and efficient service. Will use in future.”

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“Fantastic service - the parts arrived within a couple of days, they are high quality and fit perfectly to specification”

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Vital Parts is rated 4.7 based on 2,989 reviews