Login
Start Free Trial Are you a business?? Click Here

Vital Parts Reviews

4.7 Rating 2,990 Reviews
94 %
of reviewers recommend Vital Parts
Company Reviews Product Reviews
1,504
 Metrics Info
4.7
Based on 2,990 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Vital Parts Reviews

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Rachel Young
Verified Buyer
“very good service easy to use”
Helpful Report
Jennifer Baker
Verified Buyer
“Parts are just what I wanted”
Helpful Report
Peter Osborne
Verified Buyer
“An excellent simple quick service by all concerned.”
Helpful Report
Stephen Cuthbertson
Verified Buyer
“Good product and quick service”
Helpful Report
Mary Roberts
Verified Buyer
“Have only just used them for a few days but seem ideal much better than felt pads. Excellent customer service and delivery”
Helpful Report
Anonymous
Verified Buyer
“Good product quality despatched quickly”
Helpful Report
Mike Shirley
Verified Buyer
“Excellent product and perfect for the job. Adjustable feet supporting a washing machine.”
Helpful Report
Adrian Jackson
Verified Buyer
“The product ws exactly as described and delivered in a timely manner. No problems whatsoever.”
Helpful Report
John Watkins
Verified Buyer
“Up to spec and delivered quickly.”
Helpful Report
James Moan
Verified Buyer
“super service, I ordered incorrect parts at first, but they exchanged quick, nd delivery was excellent time, staff very helpful too,”
Helpful Report
Michael
Verified Buyer
“Received my order within two days, excellent service. And kept me informed regards delivery.”
Helpful Report
Colin Herbert Leake
Verified Buyer
“Same as ever easy to order and prompt efficient delivery. Quality and effectiveness very good. Pleasure to do business with, even for an old internet duffer like me!”
Helpful Report
Nigel Hunt
Verified Buyer
“Items received as described and of excellent quality. Order received in the stated delivery time”
Helpful Report
Charles Hawes
Verified Buyer
“Great website. Friendly staff. Quick delivery.”
Helpful Report
David Kearney
Verified Buyer
“Ordered 10 rubber feet at a good price for my floor standing speakers. The delivery was quick and free.”
Vital Parts 5 star review on 17th March 2019
Helpful Report
Anonymous
Verified Buyer
“Very good service lovely young man I spoke to about my order sorry didn't get his name acess to your company would shop with them again recommend to anyone very pleased”
Helpful Report
Michael Murchie
Verified Buyer
“Just to let you know,that it took your company nearly a month to send correct parts ordered,two white blanks,twice you sent out black blanks,even though the packaging stated white,I phoned,order was supposed to be sent out and obviously wasn't. 😨😣”
Helpful Report
Hey Michael, as per our telephone call I deeply apologies for the issues you have had with our service. I am glad you have now received the correct product and if there is anything else we can do for you please let us know. Kind Regards Lisa C, Vital Parts
George Pritchard
Verified Buyer
“excellent items good prices fast delivery. A1 recommend to all”
Helpful Report
Ian Williams
Verified Buyer
“Good price, product as described delivered in one day. Great service”
Helpful Report
Anonymous
Verified Buyer
“Postage very expensive and took a week to arrive.”
Helpful Report
Hey sorry to hear you had issues with your delivery. If there is anything we can do to help in future please get in touch with us. Kind Regards Lisa C, Vital Parts
Vital Parts is rated 4.7 based on 2,990 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request